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Hi,
It must have been a temporary hiccup :)
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi,
Can you please post a link to your page so we can provide you an accurate solution?
Best regards,
YigitHi,
I checked on Firefox first and now tried on Chrome but it still looks fine on my end. Have you tried disabling add-ons? :)
Best regards,
YigitHey,
Thanks for contacting us!
I checked your website and Stripe payments seem to be working just fine. Please see screenshot I attached in private content field.
Have you figured it out already?
Best regards,
YigitHey,
Are you seeing the same issue when you check on a different browser?
Since I could not reproduce the issue when I logged in, I think issue might be related to browser add-ons if you are using any.Regards,
YigitHi,
Please edit your Promo Box element and give it a unique ID (“custom-promo” in example below) and then add following code to Quick CSS in Enfold theme options > General Styling and adjust the values as needed
#top #custom-promo .avia-button { border-radius: 100%; min-height: 140px; padding: 60px 0; }Cheers!
YigitHey Henning,
Thanks for contacting us!
I checked your website and I can see colors in color picker just fine. I attached a screenshot in private content field below.
If that is not what you meant, could you please post a screenshot and show us the issue? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)
Best regards,
YigitNovember 6, 2020 at 3:52 pm in reply to: enfold burger menu aligment of close cross on big screens #1258887Hi,
I checked your website on 1920px and also tried changing screensize on Firefox however I cannot reproduce the issue. I attached a screenshot in private content field.
Could you please make sure that browser is not zoomed in/out? :)Best regards,
YigitHey,
Thanks for contacting us!
Please add following code to Functions.php file of your child theme in Appearance > Editor
/* Remove Post navigation */ function custom_disable_avia_post_nav( $settings ) { return $settings['skip_output'] = true; } add_filter( 'avf_post_nav_settings', 'custom_disable_avia_post_nav', 10, 1 );If you would like to hide it using CSS, please add following code to Quick CSS in Enfold theme options > General Styling
#top .avia-post-nav { display: none !important; }Best regards,
YigitHey Mary,
Thanks for contacting us!
Could you please ask the person who has purchased the license for you to update the theme to the latest version for you? Only way to update the theme is by having an access to ThemeForest account that was used when purchasing the theme.
If that will not be possible for you, I am afraid you might need to purchase a new license – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990Cheers!
YigitBonjour,
Thanks for contacting us!
Could you please post a link to your website so we can provide you an accurate solution? :)
Best regards,
YigitHey,
Thanks for contacting us!
I am able to reproduce the issue on my iphone as well.
We have not received such reports recently therefore I am thinking it might be related to one of your plugins. Have you tried de-activating all active plugins and check if that helps?Best regards,
YigitHi,
Glad you figured it out and thanks for updating us :)
Let us know if you have any other questions or issues and enjoy the rest of your day!
Best regards,
YigitNovember 6, 2020 at 1:33 pm in reply to: portfolio pagination not working – portfolio entries #1258856Hey Felixl,
Could you please go to enfold/framework/php/ in Appearance > Editor and replace the content of function-set-avia-frontend.php file with this one – https://pastebin.com/LUue39RX
Our devs already fixed the issue and it will be included in upcoming version – https://kriesi.at/support/topic/enfold-upcoming-fixes/ :)
Best regards,
YigitHi Dandy,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it?
Cheers!
YigitHey longip,
Please refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enable ALB debugging mode.
Then edit your page where you have your header and copy shortcode of the section you would like to insert to the top of your product.
Then add following code to Functions.php file of your child theme and replace the shortcodeadd_action('woocommerce_before_single_product','av_woocommerce_before_single_product'); function av_woocommerce_before_single_product(){ if(is_product(7791)){ echo do_shortcode("[Your shortcode goes here]"); }}Best regards,
YigitSalaam!
Thanks for contacting us and sorry for the late reply!
Please add following code to Quick CSS in Enfold theme options > General Styling
/* 1- Move shopping cart to left on RTL */ .html_visible_cart .rtl .cart_dropdown { left: 0; right: auto; } /* 2- Move top menu to left on RTL */ .rtl .av_secondary_right .sub_menu { float: left; } /* 3- Change order of footer on RTL */ .rtl #footer .container { display: flex; } /* 4- To delete border between menu items in top bar */ .sub_menu li { border: none; }5- Please refer to this post – https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts
6- You can download Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/.
7- Could you please show us an example?
Best regards,
YigitNovember 6, 2020 at 12:37 pm in reply to: Warning: Characters ,[,] might break ALB backend or frontend. #1258842Hi,
I tested it on my local and live installation but after inserting the script and updating the page simply updates it as intended.
Does the same thing happen when you insert the script in Text tab of Text Block element?
If you do not mind sharing temporary admin logins we would gladly into it :)
Best regards,
YigitHi,
We could help adjusting the size using custom CSS however that would not be very reliable and also not the best solution. Could you please upload that last image in similar ratio to others as well? That would make sure images look the same on all screen sizes :)
Best regards,
YigitHi,
Please add following code to Quick CSS as well
@media only screen and (max-width: 768px){ #color-section-margins { max-width: 87%; }} @media only screen and (max-width: 480px){ #color-section-margins { max-width: 85%; }}Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi,
Please go to /enfold/config-templatebuilder/avia-shortcodes and replace av-helper-masonry.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_6_4/config-templatebuilder/av-helper-masonry.php then edit your Masonry Gallery element and choose to use Custom link in Advanced > Link Settings.
Updated file will be included in upcoming version :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi,
Great! Thanks for letting us know :)
Enjoy the rest of your day!
Best regards,
YigitHi Rixi,
Have you considered using Ajax option in Portfolio Grid element? Here is an example from our demo page – https://kriesi.at/themes/enfold-2017/portfolio/portfolio-4-columns-centered-ajax/ :)
Best regards,
YigitHey,
That was because you added Home icon using a shortcode. I edited your menu item and pasted HTML code of the icon instead.
Please review your website :)
Best regards,
YigitHey,
We are sorry for the late reply!
I believe this is the first time we have received such report. Since it is not something we can easily to replicate on our installations, could you please temporarily switch to one of the default themes and check if issue persists?
Also, have you contacted WooCommerce support? They might have better insight on what could be causing the issue.Best regards,
YigitHi Rege,
Thanks but login credentials did not work for me. Could you please check them once again? :)
Best regards,
YigitHi Renaud,
You are welcome!
After purchasing Enfold, you can register to our support forum using your purchase code – https://kriesi.at/support/register/ and start new threads under Enfold sub forum whenever you have a question or an issue :)
Best regards,
YigitHey Rob,
Thanks for contacting us!
I tested Search element and it seems to be working fine on my end. Please see my screenshots – https://imgur.com/a/2r8Rt5J
In first screenshot, I made the search on search results page and in second one, I searched using element and was redirected to search results page.
Have you tried de-activating all active plugins to check if that helps? If not, please do so.
Best regards,
Yigit -
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