Hey Simone,

You can go to Enfold theme options > Blog Layout > Blog Layout and select the Use the advanced layout editor to build your own blog layout option (https://i.imgur.com/J61TGUh.png). After that, you can edit your Blog page with Advanced Layout Builder, add a Blog Posts element to your page, and exclude the category you wouldn’t like to display on your blog page (https://i.imgur.com/ssABwkz.png).

I hope this helps.

Best regards,
Yigit

Hey Debbie,

I would appreciate your help in understanding which Enfold Theme Licence we need to purchase, I do not fully understand the difference between the PSD version and the Fully Responsive, can you please explain?

If you need to purchase a new license, you would need to purchase the WordPress theme: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.

I need to explain to my manager what we have and what we need to purchase and why. Our WordPress theme options screen shows us having version 4.4.1. Is this the PSD version or an old version of the Responsive?

Do you have access to the ThemeForest/Envato account that was used when the theme was first purchased? If so, you can log in with that account and go to the Downloads page (https://themeforest.net/downloads) to download the latest version of Enfold and install it in Appearance > Themes > Add New.

After that, you can refer to this post https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a Personal Token and insert it in Enfold theme options to receive auto updates.

If you don’t have access to the ThemeForest account but have an API key in Enfold theme options > Theme Updates, you can try installing the Envato Market (https://www.envato.com/lp/market-plugin/) plugin and inserting your API key in plugin settings to see if you’ll receive the update.

If my suggestions above don’t work, you’d need to purchase a license because you are using an outdated version of Enfold which is not compatible with the latest version of WordPress and PHP.

Are there any discounts for non profit organisations?

Besides Black Friday and Cyber Monday, we don’t offer discounts, unfortunately.

Lifetime updates are included in your purchase, so please do not lose access to your ThemeForest/Envato account.

I hope this helps! Let us know if you have any other questions.

Best regards,
Yigit

Hi,

• Please go to Enfold theme options > Layout Builder, enable the Show Advanced Options toggle, and enable the Debug Mode for admins (https://i.imgur.com/3FvoNJV.png).
• On an empty page, add a Social Buttons element to your page, configure it, and copy its shortcode from the debug field (https://i.imgur.com/QbNvXT2.png)
• Go to Appearance > Widgets, add a Custom HTML widget to your widget area, and paste the shortcode into it.

Best regards,
Yigit

Hey Sebastian,

I checked your website and cookies were not loaded before I accepted them. Did you select one of the “User must select” options in Enfold theme options > Privacy and Cookies > Cookie Handling > Default Cookie Behaviour (https://i.imgur.com/LmSxPbq.png)?

To add custom cookies, please check out this post: https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies.

Best regards,
Yigit

Hey,

Thanks!

We found out that a shortcode you added in one of your replies caused this issue. It was correctly wrapped inside code tags so that shouldn’t have been an issue.

I deleted that post and that fixed the issue.

Cheers!
Yigit

Hey,

Could you please try loading your replies again?

Regards,
Yigit

Hi Marianne,

Here is what our hosting provider said:

The problem currently is that the IP address [the IP address you shared] was extremely conspicuous regarding “brute force request on WordPress XML-RPC” not only on one server but on over 20 servers. Even if we unblock the IP address, it has such a high scoring in our security system that the block comes into effect again at the slightest conspicuousness.

Tim from Loopia contacted our hosting provider regarding this issue. Since the IP address is still blocked, I’m afraid there wasn’t a solution.

Could you please contact Loopia and ask them if it’d be possible to change your IP address?

Best regards,
Yigit

Hi,

We are sorry for the inconvenience. Our developers addressed the issue and we’ll release a patch soon.

Best regards,
Yigit

Hi,

Thanks for the report.

We are investigating the issue and we will give you an update on this thread when we have more information.

Regards,
Yigit

Hi,

Thanks for the information.

I checked your website on Safari however I cannot see any issues in Enfold theme options. I attached a screenshot in the private content field below.

Please post a screenshot of the issues you are seeing and let us know the steps we need to take to reproduce them.

Best regards,
Yigit

Hi,

You have the “Minify JavaScript Files” and “Combine JavaScript Files” options enabled in SG Optimizer > Frontend > JavaScript and also have the “Javascript File Merging And Compression” option enabled in Enfold theme options > Performance. Disabling it in either Enfold or SG Optimizer would fix the issue. Since they do the same thing, you can enable it only in Enfold or in SG Optimizer.

Regards,
Yigit

Hi A,

You can go to Enfold theme options > Header > Extra Elements to enable the Reading Progress Bar: https://i.imgur.com/wSjfYR8.png.

I will discuss the possibility of adding update notes in future releases.

Best regards,
Yigit

Hi Thomas,

No worries at all! Thank you for the update :)

We’ll keep the thread open. Please do let us know if you find that this is related to Enfold.

Regards,
Yigit

Hey Harsh,

It looks like the PHP ZipArchive Extension is disabled on your server. Please contact your hosting provider and ask them to enable it.

After that, importing demos should work. Let us know if it doesn’t.

Best regards,
Yigit

Hi,

@liebherz55 Please check the error log and let us know the error you are getting. Please also see https://wordpress.org/documentation/article/debugging-in-wordpress/.

If you’d like us to look into it, please post temporary WP admin and FTP logins here privately.

Regards,
Yigit

• This reply was modified 2 years, 10 months ago by Yigit.