Hey,

Thanks!

We found out that a shortcode you added in one of your replies caused this issue. It was correctly wrapped inside code tags so that shouldn’t have been an issue.

I deleted that post and that fixed the issue.

Cheers!
Yigit

Hey,

Could you please try loading your replies again?

Regards,
Yigit

Hi Marianne,

Here is what our hosting provider said:

The problem currently is that the IP address [the IP address you shared] was extremely conspicuous regarding “brute force request on WordPress XML-RPC” not only on one server but on over 20 servers. Even if we unblock the IP address, it has such a high scoring in our security system that the block comes into effect again at the slightest conspicuousness.

Tim from Loopia contacted our hosting provider regarding this issue. Since the IP address is still blocked, I’m afraid there wasn’t a solution.

Could you please contact Loopia and ask them if it’d be possible to change your IP address?

Best regards,
Yigit

Hi,

We are sorry for the inconvenience. Our developers addressed the issue and we’ll release a patch soon.

Best regards,
Yigit

Hi,

Thanks for the report.

We are investigating the issue and we will give you an update on this thread when we have more information.

Regards,
Yigit

Hi,

Thanks for the information.

I checked your website on Safari however I cannot see any issues in Enfold theme options. I attached a screenshot in the private content field below.

Please post a screenshot of the issues you are seeing and let us know the steps we need to take to reproduce them.

Best regards,
Yigit

Hi,

You have the “Minify JavaScript Files” and “Combine JavaScript Files” options enabled in SG Optimizer > Frontend > JavaScript and also have the “Javascript File Merging And Compression” option enabled in Enfold theme options > Performance. Disabling it in either Enfold or SG Optimizer would fix the issue. Since they do the same thing, you can enable it only in Enfold or in SG Optimizer.

Regards,
Yigit

Hi A,

You can go to Enfold theme options > Header > Extra Elements to enable the Reading Progress Bar: https://i.imgur.com/wSjfYR8.png.

I will discuss the possibility of adding update notes in future releases.

Best regards,
Yigit

Hi Thomas,

No worries at all! Thank you for the update :)

We’ll keep the thread open. Please do let us know if you find that this is related to Enfold.

Regards,
Yigit

Hey Harsh,

It looks like the PHP ZipArchive Extension is disabled on your server. Please contact your hosting provider and ask them to enable it.

After that, importing demos should work. Let us know if it doesn’t.

Best regards,
Yigit

Hi,

@liebherz55 Please check the error log and let us know the error you are getting. Please also see https://wordpress.org/documentation/article/debugging-in-wordpress/.

If you’d like us to look into it, please post temporary WP admin and FTP logins here privately.

Regards,
Yigit

• This reply was modified 2 years, 7 months ago by Yigit.

Hey,

Could you please create a staging copy of your site and send us a link to your login page and admin login credentials so we can update Enfold there and investigate the issues?

Best regards,
Yigit

Hi,

I updated the code to the following one and it worked:

function avf_post_nav_settings_mod($settings) {
  $settings['is_fullwidth'] = false;
  $settings['skip_output'] = false;
  return $settings;
}
add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 999, 1);

Please review your website.

Regards,
Yigit

Hi Gary,

Thank you for the update.

It sounds like it was a caching issue because if anyone from the team worked on your site, we’d inform you.

I’m happy that issue was resolved. Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

Hi,

Post nav is disabled on portfolio items that has fullwidth elements by default.

To enable it, please add the following code to the Functions.php file of your child theme in Appearance > Editor:

add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
function avia_remove_fullwidth_slider_check($settings)
{
$settings['is_fullwidth'] = false;
return $settings;
}

Best regards,
Yigit