Hey Greg,

I can see the issue only when I’m not logged in so this looks like a plugin conflict. I attached a screenshot in private content field.

Please firstly update Enfold to the latest version 5.6 (https://kriesi.at/documentation/enfold/theme-update/) and check if that resolves the issue. If it doesn’t, please try deactivating all active plugins to see if it’s a plugin conflict. You can then activate them one by one to find the culprit.

Best regards,
Yigit

Hi,

Enfold is sold exclusively on ThemeForest/Envato and currently, they do not offer such a license type. To install Enfold or any other theme from ThemeForest on 200+ sites, you’d need to purchase a separate regular license for each site.

If you decide to go with Enfold, we’d offer you a discount for your bulk purchase.

Regards,
Yigit

Hey,

Please go to Enfold theme options > Performance and disable CSS and JS file merging and compression, save theme options, clear any server-side, plugin-based, and browser caches, and check if that helps.

If it doesn’t, please create temporary admin logins and post them here privately so we can look into it.

Best regards,
Yigit

Hey,

Thanks for the update.

We’ve forwarded the message to Kriesi.

Best regards,
Yigit

Hi Jaap,

The Product Purchase Button element seem to be causing this issue. Removing it from the product resolves it. I couldn’t reproduce the issue on my local installation.

Could you share FTP logins here privately as well? We may need to pass this thread over to our developers.

Best regards,
Yigit

Hi,

I created a #featuredpartners tab and #featuredworks tab on the home page of the site. But, once I go to the About Us page or the Contact page, the top tabs featured partners and featured works will not take you back to the home section where the featured partners are listed or the images for the featured works.

Please refer to this post and display a different menu on your home and inner pages: https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages. You can either use the plugin solution or the custom code solution posted on that page.

Also, the contact form is not working as far as sending the email.

Please refer to this post: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot

I just purchased the enfold theme that comes with 6 months support but when I add the code to the enfold theme, it will not take it. Please help.
I also manage another website that uses a your envato activation code. Which was working and now says it is not. Why?

It looks like your Personal Token is not verified in Enfold theme options > Theme Update. Purchase Code and Personal Token are not the same. You’d need to generate a Personal Token to register your theme.

Please refer to this post https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a new token and insert it in Enfold theme options.

You can use your Purchase Code to register to our support forum https://kriesi.at/support/register/ and after that you can start new threads under Enfold sub forum https://kriesi.at/support/forum/enfold#new-post.

Best regards,
Yigit

Hey,

I couldn’t reproduce this issue on initial load and after refreshing you page couple of times.

Are there any specific steps we need to take to reproduce the issue? Are you experiencing this issue on a page other than the Custom Web Application Development page?

Best regards,
Yigit

Hi,

Please post a screenshot and show the changes you’d like to make.

It looks like the related product image fits within the container but doesn’t seem so because of the white borders on the sides. I attached a screenshot in private content field below.

Best regards,
Yigit

Hi,

No worries at all. This was the email address I noted.

Best regards,
Yigit

Hey,

Please see the private content field below.

Regards,
Yigit

Merhabalar,

Lisanslarinizi ThemeForest hesabiniza giris yapip, Downloads sayfasinda (https://themeforest.net/downloads) Download > License certificate & purchase code (https://i.imgur.com/qkAW6qo.png) butonuna basarak bulabilirsiniz.

Gorunuse gore 3 adet Enfold lisansiniz var fakat satin alma kodlarinizi malesef bilmiyoruz.

Personal Tokenlarinizi ise https://build.envato.com/my-apps/ sayfasinda bulabilirsiniz.

Best regards,
Yigit

Merhbalar,

Please deactivate all active plugins and remove all third-party scripts you have to check if that helps. This isn’t coming from Enfold.

Regards,
Yigit

Hi Valentina,

I wanted to check the issue on your website however it is currently displaying a notice for critical error.

Please let us know when it’s fixed so we can look into it.

Best regards,
Yigit

Hi,

Please check the .htaccess file at the root of your WordPress installation to see if you have enabled HTTP authentication there.

You can find the search.php file inside /wp-content/themes/enfold but this is not related to Enfold. You can switch to another theme and check the search form to verify that.

Best regards,
Yigit

Hi,

We’re glad that those threads are helpful!

Enfold 5.6 is going to be available in a day or two so that’s why we didn’t update the changelog :)

Best regards,
Yigit