Page 167 – Support | Kriesi.at – Premium WordPress Themes

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June 14, 2021 at 6:19 pm in reply to: Events Cal Tribe and alignment of information about the event on single event #1305655

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day! :)

Best regards,
Yigit

June 14, 2021 at 4:27 pm in reply to: Mobile Menu not working #1305646

Yigit
Keymaster

Hi,

jQuery migrate helper plugin is not needed since you are using the latest version of the theme and WordPress so I de-activated it.
It is not defaulting to homepage on my end. When I click on “About” it stays on about and after I reset the browser and click on “Products” it stays on products.

I believe there is a plugin conflict. Could you please try de-activating all active plugins and check if that helps? Then you can activate them one by one to find the culprit.

Best regards,
Yigit

June 14, 2021 at 4:25 pm in reply to: URGENT THEME #1305643

Yigit
Keymaster

Hi,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

June 14, 2021 at 4:07 pm in reply to: Centralising icons #1305640
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.horizontal-icons-custom-class .avia-icon-list {
    max-width: 810px;
    margin: auto;
}
```
Regards,
Yigit
June 14, 2021 at 4:05 pm in reply to: Events Cal Tribe and alignment of information about the event on single event #1305638
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.tribe-events-event-meta dd[class$="url"], .tribe-events-event-meta dt:not(:first-child) {
    margin-top: 0;
}
```
Regards,
Yigit
June 14, 2021 at 3:46 pm in reply to: URGENT THEME #1305635

Yigit
Keymaster

Hi,

I went to Enfold theme options > Performance and disabled CSS and JS file merging and compression. You use that feature on SG optimizer plugin so it is not necessary to use themes option as well.

Please review your website :)

Best regards,
Yigit

June 14, 2021 at 3:42 pm in reply to: Google Map Marker Size Increase #1305634

Yigit
Keymaster

Hi,

I edited google_maps.php file on your parent theme and added 160x160px size by referring to Ismael’s post here – https://kriesi.at/support/topic/google-maps-custom-marker-size/#post-1305586.

You can move the file to your child theme by referring to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb :)

Best regards,
Yigit

June 14, 2021 at 3:35 pm in reply to: URGENT THEME #1305629

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? Also please let us know how we could reproduce the issue. By simply uploading a new logo? :)

Best regards,
Yigit

June 14, 2021 at 2:59 pm in reply to: Creating default object from empty value in …layerslider.php on line 28 #1305620

Yigit
Keymaster

Hi,

You are welcome, Demetra! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

June 14, 2021 at 2:50 pm in reply to: Creating default object from empty value in …layerslider.php on line 28 #1305618

Yigit
Keymaster

Hi,

I installed Envato Market plugin and then update notification appeared. Then I updated the theme to the latest version and that fixed the warning.

Please review your website :)

Best regards,
Yigit

June 14, 2021 at 1:52 pm in reply to: Urgent request: enfold site breaks while opening customizer after updating wp #1305606
Yigit
Keymaster
Hi Pablo,

Thanks for the info!
Please refer to this post – https://kriesi.at/documentation/enfold/blog-post/#change-archive-categorytag-blog-style and change blog layout on category/tag pages to blog-grid by adding following code to bottom of Functions.php file of your child theme
```
add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); 
function avia_change_category_blog_layout($layout, $context){
if($context == 'archive') $layout = 'blog-grid';
return $layout;
}
```
Best regards,
Yigit
June 14, 2021 at 1:49 pm in reply to: Creating default object from empty value in …layerslider.php on line 28 #1305605

Yigit
Keymaster

Hi Demetra,

Thanks for contacting us!

You are currently using an older version of the theme which is not compatible with your WordPress version.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

Cheers!
Yigit

June 14, 2021 at 1:47 pm in reply to: Changing privacy banner leads to script error #1305604

Yigit
Keymaster

Hi,

Thanks for the information!

I went to Enfold theme options and enabled Cookie bar however I did not receive any errors. Front and back end looks right as well.
I noticed that you have enabled “Fix WP bug, add unique timestamps” option in Enfold theme options > Performance. Since error seems to be related to compressed JS files, I am guessing enabling that option fixed the issue.

If there are certain steps we should take to reproduce the issue, could you please write them down :)

Best regards,
Yigit

June 14, 2021 at 1:44 pm in reply to: New website #1305600

Yigit
Keymaster

Hey Alessandra,

Thanks for contacting us!

Yes, you can change colors, logo and many other options easily in Enfold theme options. Many element have color options so you could customize their colors individually as well.

Yes, you can install it on your domain. You would simply need to have WordPress installed but most hosting providers offer 1 click WordPress installation.

You can make Enfold GDPR compliant easily as it offers privacy and cookie management. They are stored in your database.

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

June 14, 2021 at 12:28 pm in reply to: Blog posts elements does't works correctly #1305588

Yigit
Keymaster

Hi,

You are welcome, Jordi! Let us know if you have any other questions and enjoy the rest of your day! :)

Best regards,
Yigit

June 14, 2021 at 12:27 pm in reply to: Notice: Trying to access array offset on value of type bool in… #1305587
Yigit
Keymaster
Hi,

In that case you can edit wp-config.php file and set debug to false – https://codex.wordpress.org/WP_DEBUG
```
define( 'WP_DEBUG', false );
```
Since it is a notice, it would not cause any issues on your site :)

Best regards,
Yigit
June 14, 2021 at 12:24 pm in reply to: Avia theme license #1305585

Yigit
Keymaster

Hey,

Thanks for contacting us!

Pre-sale questions posted on our forum are public. You can share the content you would like to keep private in private content field below. I edited your previous post and moved your message to private content as well.

You are currently using an older version of the theme, 4.4.1 which is not compatible with your WordPress version. Updating the theme would fix the issues you are having.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

Regards,
Yigit

June 14, 2021 at 12:05 pm in reply to: Need Help: Theme Demo Enfold Visual Artist don't work for mobile Device #1305577

Yigit
Keymaster

Hey Eva,

I am sorry for my late reply!

I could not reproduce the issue when I tested your site in responsive mode on macOS Safari. I will ask my teammates to check your website on actual tablet.

Please reply to this thread so it can be added back to our queue :)

Best regards,
Yigit

June 11, 2021 at 5:49 pm in reply to: Contact Form 7 and HTML / PHP code #1305313

Yigit
Keymaster

Hi,

Thanks for contacting us and sorry for the late reply!

Could you please try adding it as custom cookie – https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies and check if that helps?

If you are using Borlabs Cookie plugin, it offers conditional load and you can find the solution here – https://kriesi.at/support/topic/kontaktformular-7/#post-1290606. If you are not, I am going to need to check with my teammates and devs as I do not think that would be easily possible.

Best regards,
Yigit

June 11, 2021 at 5:11 pm in reply to: Table with background an border #1305309
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please edit your Table element and give it custom ID in Advanced > Developer Settings tab (“custom-table” in example below) and then add following code to bottom of Quick CSS field
```
#custom-table .avia-heading-row { background-color: #719430; font-size:19px; font-weight: bold; color: white; border-bottom: none;}
#custom-table li { color: black; border: 1px solid black; } 
```
Best regards,
Yigit
June 11, 2021 at 4:48 pm in reply to: Video background on mobile #1305304
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 480px) {
#homerotate {
    display: none; 
}
#mainherohome .flex_column {
    margin-bottom: 0 !important;
}
}
```
Best regards,
Yigit
June 11, 2021 at 4:35 pm in reply to: Unable to receive emails from contact form #1305303

Yigit
Keymaster

Hi,

Glad you figured it out!

Let us know if you have any other questions and enjoy your weekend :)

Future readers: Please see – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot :)

Regards,
Yigit

June 11, 2021 at 4:18 pm in reply to: toggling header bar for mobile #1305298

Yigit
Keymaster

Hi,

Thanks for contacting us!

Out of the box, unfortunately that is not possible however with some customization you can achieve that. Such customization would be out of the scope of our support so if it is really important for you, please consider to hire a freelance developer :)

Best regards,
Yigit

June 11, 2021 at 4:16 pm in reply to: problem translation cookies #1305297

Yigit
Keymaster

Hey Nat,

Thanks for contacting us!

If you enabled the options to merge and compress CSS and JS files in Enfold theme options > Performance tab, you can disable it, save theme options and then re-enable them. However that would simply update compress CSS and JS files.

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

June 11, 2021 at 4:13 pm in reply to: Google Map Marker Size Increase #1305296

Yigit
Keymaster

Hi,

I tried to login however login credentials did not work for me. Could you please check them once again? :)

Best regards,
Yigit

June 11, 2021 at 3:38 pm in reply to: Display 3in1 theme #1305290

Yigit
Keymaster

Hey,

Thanks for contacting us!

We have stopped developing Display theme around 7 years ago so unfortunately it is no longer available. We are now a one theme company and only theme we offer since 2013 is Enfold.

Enfold is the most powerful, user-friendly and flexible theme we have ever created. If you would be interested in Enfold to have more modern and easy to use website, please let us know so we can provide more information :)

Best regards,
Yigit

June 11, 2021 at 3:29 pm in reply to: woocommerce-error message text customization #1305285

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

June 11, 2021 at 3:22 pm in reply to: Website margins are missing in the version for smartphones #1305282

Yigit
Keymaster

Hi Caroline,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

June 11, 2021 at 3:21 pm in reply to: Dimensions #1305281
Yigit
Keymaster
Hi,

Please change your CSS code to following one
```
.mindre {
margin: 0 auto;
max-width: 1400px;
}
```
Best regards,
Yigit
June 10, 2021 at 10:19 pm in reply to: confirm a demo #1305129

Yigit
Keymaster

Hi Adrian,

Thanks for contacting us!

You can upload your screenshot on imgur.com and post the link here and we will gladly tell you which demo it was.

If you would like to check out Enfold demos, you can find them here – https://kriesi.at/themes/enfold-overview/ :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 4,981 through 5,010 (of 82,624 total)

← 1 2 3 … 166 167 168 … 2,753 2,754 2,755 →