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Viewing 30 posts - 4,951 through 4,980 (of 82,624 total)
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  • in reply to: Error Message with theme #1305865

    Hey,

    Thanks for contacting us!

    Which version of Enfold are you using? If not the latest 4.8.3, please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update the theme.

    If that does not help or if you would like us to look into it, please post temporary FTP and WP admin logins here privately :)

    Best regards,
    Yigit

    in reply to: Updated to Enfold 4.8.3 and outgoing message is gone. #1305864

    Hi,

    When you use a child theme and add these customizations to Functions.php file of your child theme, they will not be overwritten during updates.

    It is pretty simple to switch to a child theme though. You can simply activate it and then go to Enfold child theme options > Import & Export and click on Import parent theme options and that is it. You may need to save theme options once but that is basically it :)

    Regards,
    Yigit

    in reply to: How to move the burger menu on mobile to the right? #1305862

    Hey DROR,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .responsive #top #wrap_all .main_menu {
        left: auto;
        right: 0;
    }
    

    Best regards,
    Yigit

    in reply to: Svg Logo on Mobile Duplicate #1305859

    Hey,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    @media only screen and (max-width: 767px){
    .responsive .logo img {
    display: none;
    }}
    

    Best regards,
    Yigit

    in reply to: Updated to Enfold 4.8.3 and outgoing message is gone. #1305858

    Hey John,

    It seems like you are not using a child theme so changes must be overwritten during the update.

    To avoid that, please switch to a child theme – https://kriesi.at/documentation/enfold/child-theme/ and then add the code shared in the thread to bottom of functions.php file of your child theme.

    Regards,
    Yigit

    in reply to: Registration/Warning #1305857

    Hey Matt,

    It seems like you have not enabled auto updates by inserting your Personal Token in Enfold theme options. Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and do so and you should receive the update and then update the theme from WordPress dashboard.

    If you would like to manually update the theme, you would need to login on ThemeForest with the account you purchased Enfold and go to Downloads page.

    If you do not have access to that ThemeForest account, please contact the person who purchased the theme and request this info or updated version of the theme from them. If that is not going to be possible, I am afraid you would need to purchase a new license.

    Regards,
    Yigit

    in reply to: Text boxes are blank on a page #1305855

    Hey,

    Thanks for contacting us!

    Login credentials did not work for me. Could you please check them once again? :)

    Best regards,
    Yigit

    in reply to: Help with Fonts #1305852

    Hi,

    Glad to hear that! You are welcome!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Regards,
    Yigit

    in reply to: Icons of hotel booking tool not showing #1305850

    Hi,

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Do not print logo #1305843

    Hi,

    It seems like you are using Slider Revolution so please try changing the code to following one

    @media print { 
      span.logo, .avia-revolutionslider {
        display: none;
      }
    }

    Best regards,
    Yigit

    in reply to: Google Maps Custom Marker Size #1305842

    Hi,

    I checked your website and marker shows 80x80px on my end as well. I attached a screenshot in private content field below.

    Have you figured out the cache issue? :)

    Best regards,
    Yigit

    in reply to: Problems Updating Woocommerce #1305840

    Hey Justine,

    Thanks for contacting us!

    Could you please create temporary FTP and WP Admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Help with Fonts #1305839

    Hey Havi,

    Thanks! Hope you are doing great as well!

    Could you please try adding following code to bottom of Functions.php file of your child theme

    add_action( 'wp_head', function () {
    	$upload_dir = wp_upload_dir();
    	?>
            <link rel="preload" href="<?php echo $upload_dir['baseurl']; ?>/avia_fonts/type_fonts/poppins/poppins-regular.ttf" as="font" type="font/ttf" crossorigin>
            <link rel="preload" href="<?php echo $upload_dir['baseurl']; ?>/avia_fonts/type_fonts/poppins/poppins-extralight.ttf" as="font" type="font/ttf" crossorigin>
            <link rel="preload" href="<?php echo $upload_dir['baseurl']; ?>/avia_fonts/type_fonts/poppins/poppins-bold.ttf" as="font" type="font/ttf" crossorigin>
    <?php } );

    Best regards,
    Yigit

    in reply to: Increasing the Size of 1/3 Columns #1305834

    Hi,

    Please edit your column element and give it custom ID (“hover-col” in example below) in Advanced > Developer Settings and then add following code to bottom of Quick CSS field in Enfold theme options > General Styling

    #hover-col {
        transition: all ease 0.7s;
    }
    #hover-col:hover {
        transform: scale(1.1);
    }
    

    Best regards,
    Yigit

    in reply to: Theme-Bug – Fatal Error #1305833

    Hey Frieder,

    Thanks for contacting us!

    Which version of Enfold are you using? If not the latest 4.8.3, please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update the theme.

    If you are using the latest version, please create temporary FTP and WP admin logins and post them here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: Place thing line across page #1305832

    Hi,

    You can edit your Image element and give it a custom CSS class (“img-border” in example below) in Advanced > Developer Settings tab and edit your Color Section element and give it a custom ID (“cs-border” in example below) and then add following code to bottom of Quick CSS field

    #top .avia-image-container.img-border img, 
    #top #wrap_all #main #cs-border {
        border-top: 5px solid gold;
    }

    This is how it would look – https://imgur.com/a/OrAEy03. You could them simply give “img-border” class to every images and “cs-border” to every color section that you would like to display border :)

    Best regards,
    Yigit

    in reply to: Category Icons Used As Categry Page Banner #1305831

    Hi,

    Thanks for the info!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    #av_product_description .active-parallax {
        transform: none !important;
    }
    #av_product_description .content {
        padding-top: 150px;
        padding-bottom: 150px;
    }
    .av-parallax-inner.av-parallax-woo {
        background-size: auto;
        background-position: 50% 120% !important;
    }
    

    Best regards,
    Yigit

    in reply to: Changing privacy banner leads to script error #1305826

    Hi,

    I tried toggling the option a few times but could not reproduce it.

    If you can still reproduce the issue, could you please try de-activating Page Optimize plugin and check if that helps?

    Best regards,
    Yigit

    in reply to: Surpress / disable Tooltip #1305825

    Hello,

    Add following code to bottom of Functions.php file of your child theme

    function remove_gallery_tt(){
    ?>
     <script>
    	jQuery(window).load(function(){
    		jQuery('.avia-gallery img').removeAttr('data-avia-tooltip');
    	});
     </script>
    <?php
    }
    add_action('wp_footer', 'remove_gallery_tt');

    Regards,
    Yigit

    in reply to: Category Icons Used As Categry Page Banner #1305824

    Hi,

    Sorry, I am not sure if I understood the changes you would like to make clearly. Would you like icons not to be stretched on category banners?
    If that is not what you meant, could you please post a screenshot and show the changes you would like to make? Also, please post links to your category pages :)

    Best regards,
    Yigit

    in reply to: Category Icons Used As Categry Page Banner #1305810

    Hey,

    Thanks for contacting us!

    Please go to Enfold theme options > Shop Options and enable “Enable Banner for product category pages” and then go to Product > Categories, edit the categories and upload Thumbnails and use them as banner :)

    Best regards,
    Yigit

    in reply to: Feature request: Custom portfolio grid category order #1305809

    Hi,

    You can refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb and apply the changes on your child theme.

    Best regards,
    Yigit

    Hey Ansgar,

    Thanks for contacting us and sorry for the late reply!

    Could you please try replacing the content of /enfold/includes/helper-social-media.php file with this one – https://pastebin.com/DyEsUSNE in Appearance > Editor and check if that helps?

    Best regards,
    Yigit

    in reply to: Creation of an online shop #1305805

    Hey Gunter,

    Thanks for contacting us!

    Enfold license costs $59 and can be purchased here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Lifetime updates and 6 months of support is included in your purchase. There are no annual payments. You may want to extend support if you think you would need it however that is totally optional.

    Enfold is fully compatible with WooCommerce. You can choose to import one of Enfold’s e-commerce demos – https://kriesi.at/themes/enfold-overview/ and import it with a single click within a few minutes to start creating your website right away. You can simply replace the content with your own content and keep whatever you would like to keep. You can use the images imported in demos as well :)

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!

    Regards,
    Yigit

    in reply to: Themeforest API Key #1305799

    Hey,

    Please see private content field below :)

    Best regards,
    Yigit

    in reply to: rebuilding an old site #1305794

    Hey,

    Thanks for contacting us!

    1- You can add your Animated Number elements in 1/4 column elements inside a Color Section element, edit your Color Section element and give it a custom ID (“your-custom-id” in example below) in Advanced > Developer Settings tab and then add following code to bottom of Quick CSS field

    #your-custom-id .container {
        border: 3px solid purple;
    }

    2- You can edit your column element and give them custom ID (“hover-col” in example below) and then add following code to Quick CSS

    #hover-col {
        border: 3px solid transparent;
    }
    #hover-col:hover {
        border: 3px solid purple;
    }

    3- It seems like they used Smash Balloon plugin which is compatible with Enfold – https://kriesi.at/documentation/enfold/instagram/#enfold-instagram-smash-balloon-widget-and-element. I think you can add Tab Section element to your page, insert Smash Balloon Instagram element inside each tab and choose to display different tags or profiles.

    4- You can use Tab Section element for that section as well – https://kriesi.at/themes/enfold-2017/elements/tab-section/

    5- Enfold does not have such element so that would require some customization I am afraid.

    Best regards,
    Yigit

    in reply to: Registration/Warning #1305788

    Hi Matt,

    Thanks for contacting us!

    You are currently using an older version of the theme which is not compatible with your WordPress version. Updating the theme would fix the issue.

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.

    Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Regards,
    Yigit

    in reply to: Google Maps #1305786

    Hi Leisa,

    Thanks for contacting us!

    Please see – https://kriesi.at/documentation/enfold/google-map/#could-not-connect-to-google-maps-with-this-api-key

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Regards,
    Yigit

    in reply to: Themeforest API Key #1305785

    Hey N,

    Yes, we can. You can simply click the link in your email and reply back to your thread :)

    You would need to contact Envato/ThemeForest regarding restoring your license as they manage purchase and download processes however please note that you would probably need to provide them some sort of proof of purchase and a copy of your license if restoring is possible.

    If that would not be possible, I am afraid you would need to purchase a new license.

    Regards,
    Yigit

    Hi,

    You are welcome, Didac!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

Viewing 30 posts - 4,951 through 4,980 (of 82,624 total)