Forum Replies Created
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AuthorPosts
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Hey Kim,
I went to Users > All Users and deleted the mentioned user. Please review your website :)
Regards,
YigitHey,
Please go to Appearance > Menus and click on your parent menu item and there should be “Use as mega menu” checkbox – https://imgur.com/a/HeQ37Xo :)
Regards,
YigitOctober 12, 2021 at 3:02 pm in reply to: ENfold & Woocommerce – Product size variation buttons #1324591Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi Aaron,
I tried to import Enfold Shop demo in Enfold theme options > Demo Import – https://kriesi.at/documentation/enfold/import-demos/ however it did not work. It seems like PHP ZipArchive Extension is disabled on your server. Could you please contact your hosting providers and ask them to enable it for you? After that, you can import the demo in Enfold theme options > Demo Import
Best regards,
YigitHi,
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi Rob,
Thanks for contacting us!
I just tested it on my local installation and it seems to be visible for me. Please see – https://imgur.com/a/ZYQecWY.
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
YigitHey,
Thanks for contacting us!
Please use Mega Menu. You can find more information here – https://kriesi.at/documentation/enfold/mega-menu/ :)
Best regards,
YigitHi Asia,
I see “500 – Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.” error on login pages of both sites.
Our devs suggested that this might be related to older version of LayerSlider, which will be updated in upcoming Enfold version. Could you please post FTP logins here privately as well so we can try installing that beta version on your website to check if that helps?
Best regards,
YigitHi Erin,
Sorry for my late reply!
SFTP takes forever however does not connect for me. I wanted to add following to .htaccess file via FTP
php_value upload_max_filesize 64M php_value post_max_size 64M php_value max_execution_time 300 php_value max_input_time 300That should help with the issue. I will ask my teammates to try and connect to your server. Your hosting providers can easily help you with this change as well. If editing .htaccess file does not help, we are going to need to ask you to contact your hosting providers so to save time, you can directly contact them :)
Best regards,
YigitHey,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)
Regards,
YigitOctober 12, 2021 at 2:37 pm in reply to: Header break, after updating enfold from v:4.8.6.2 to v:4.8.6.4 #1324579Hi,
This seems to be related to your customization. Please see the link I attached in private content field.
I went to Enfold theme options > Header > Extra Elements and hid social icons.
Best regards,
YigitHi Henning,
You are welcome! We will be waiting for your thread :)
Enjoy the rest of your day!
Best regards,
YigitHey Joost,
Thanks for contacting us!
I have shared the latest available version of Flashlight in private content field below :)
Regards,
YigitHi Rob,
Glad Ismael could help! Let us know if you have any other questions and enjoy the rest of your day :)
Regards,
YigitHi,
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Regards,
YigitHi,
Please use this website – https://transfonter.org/ and generate woff, woff2, ttf, svg, eot formats and upload it in Enfold theme options > Import & Export tab :)
Best regards,
YigitHey Henning,
Thanks for contacting us!
I reset your forum account and logged into it but I did not see any issue. Your account is supported until 2022-07-07.
Please clear browser cache, login to your account and go to https://kriesi.at/support/forum/enfold#new-post. Please do not forget to update your password :)
Best regards,
YigitHi Serge,
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 767px) { .responsive .av_promobox .avia-button, .responsive .av_promobox .avia-button-wrap { display: inline-block; }} @media only screen and (max-width: 990px) { .avia-promocontent { margin-right: 0; } .av_promobox .avia-button.avia-size-large { margin-top: 0; } #top .av_promobox .avia-button { position: unset; } }Best regards,
YigitHi,
Glad Rikard could help! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitOctober 12, 2021 at 1:19 pm in reply to: ENfold & Woocommerce – Product size variation buttons #1324543Hey,
Thanks for contacting us!
Please consider using a plugin such as this one – https://wordpress.org/plugins/woo-variation-swatches/ :)
Regards,
YigitHi Veronika,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (min-width: 990px) { .avia_desktop.avia_transform3d .av-masonry-animation-active .av-masonry-entry:nth-child(2n) { padding-top: 100px; }}Best regards,
YigitHi,
Unfortunately, that would not be possible using only CSS. You would need to modify theme files to achieve that. Please refer to @guenni007’s post here – https://kriesi.at/support/topic/images-in-the-search-results-page/#post-1296077
Best regards,
YigitHi @pilarte,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitOctober 12, 2021 at 12:01 pm in reply to: Urgent – I CAN'T UPDATE THE CONTENT OF THE PAGES from the backend #1324519Hey Fabrizio,
Thanks for contacting us!
I installed Envato Market Plugin and tried validating your Personal Token and I am seeing these errors – https://imgur.com/a/OyLj3o4.
Could you please try generating a new one and only check the listed tokens here – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5?Regards,
YigitHi Margret,
Thanks for contacting us!
Could you please go to https://kriesi.at/support/forum/enfold#new-post and try to insert your expired license in the field and check if that helps?If it does not, could you please post your purchase code here privately? We would like to reset your forum password to login to your account and try to confirm :)
Edit: I logged into your forum account and activated your account using your existing purchase code. Please do not forger to reset your password. Happy posting :)
Regards,
Yigit-
This reply was modified 4 years, 5 months ago by
Yigit.
Hey Robert,
Thanks for contacting us!
ThemeForest/Envato does not offer their authors a feature to create discount coupons, therefore we are unable to provide you special discount. If you are planning to make a bulk purchase, you can contact Envato support and ask them if they would be able to provide you any discount. To be honest, I am not sure if that is possible.
Also, we usually make a big discount on Black Friday/Cyber Monday weekend. If you need about 10 license per year, please consider purchasing them on Black Friday/Cyber Monday and use them throughout the year :)
I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
Yigit -
This reply was modified 4 years, 5 months ago by
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