Hi,

Please find the shortcode for the page you requested

https://pastebin.com/raw/YQgCPMwH

Thank you for using Enfold :)

Best regards,
Vinay

Hey lami4d,

I checked your site and there was no option to enable cookies. A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hey datadirt,

Thank you for the appreciation and your support. It means a lot to us.
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

We love to help but unfortunately, this modification would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, I hope the Codeable can do the job for you :)

Best regards,
Vinay

Hi,

We will close this issue. For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Vinay

Hey Dierbewust25,

On the front end, the page seems to load fine without any errors. We need to see the backend of your site.

Mostly a plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hey Gaso,

The update notification issue could be related to several factors. Please check our documentation for a possible solution for missing theme update notifications.

Best regards,
Vinay

Hey Malene,

Please go to image caption and select add a button. Add a link to the button and we can provide you with the necessary CSS.

We need to be able to inspect the element in order to help :)

Best regards,
Vinay

Hi,
To create a layout similar to the below screenshot

First add a header widget as mentioned in our docs https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area by adding the below code to functions.php

add_action( 'ava_after_main_menu', 'enfold_customization_header_widget_area' );
function enfold_customization_header_widget_area() {
  dynamic_sidebar( 'header' );
}

Then go to Appearance > Widget Area > Create a Header Widget Area and add your widget or a text box with some sample text for testing purpose.

Lastly, copy and paste the below code to your child theme styles.css file or Enfold > General styling > Quick CSS

.container.av-logo-container .inner-container {
    display: flex!important;
    background: #eee;
    flex-direction: column;
    justify-content: space-between;
    flex-wrap:wrap;
}
#top #header .logo,
#top #header .main_menu,
#top #header .widget {
   position: relative;
}
#top #header .logo {
    background: #ffdd00;
    order:0;
}
#top #header .widget {
    background: orange;
    padding: 0;
    order:1;
}
#top #header .main_menu {
    background: #0099e5;
    order:2;
}

@media only screen and (max-width: 767px) {
.responsive.html_header_sidebar #header .avia-custom-sidebar-widget-area {
    display: block!important;
}}

/* Header widget Breakpoint */
@media only screen and (max-width: 850px) {

   .container.av-logo-container .inner-container {
        display: block !important;
    }
    #top #header .logo {
        display: inline-block;
    }
    #top #header .main_menu {
        display: inline-block;
        float: right;
        min-width: 75px;
    }
    #top #header .av-main-nav-wrap {
        float: right;
    }
    #top #header .widget {
        margin-top: -34px;
    }
}

Best regards,
Vinay

Hey Andreas_BS,

To display the “Data protection” message below the form please use the text box as you have done. At the moment there is no other easier way to do this.

Best regards,
Vinay

Hey Mdmoisell,

Cookiebot is a third-party service. However, you can enter the js script in Enfold > Google Services

If you have an issue configuring the script please refer the cookie documentation or check with the support.

For more info please check the below links

https://moz.com/blog/gdpr-and-online-marketing

Best regards,
Vinay

Hi,

I checked your site and the blog images appear to be of the same size. You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hey Omar Esokni,

This is an additional feature you are requesting for which you can use a plugin like

Please note: we have not tested this plugin with our theme but you can check it out. There are many more similar plugins available please see which one suits you the best.

Best regards,
Vinay

Hey WP Turned,

Thank you for contacting us :)

We will try to add this back in our next update. To display the images for now please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

/* CSS - */

@media only screen and (max-width: 479px) {
.responsive .avia-testimonial-image {
    width: 100px;
    height: 100px;
    background-repeat: no-repeat;
}}

/* End CSS */

Best regards,
Vinay

Hey BritaKossmann,

The mailchimp API does not appear in Google Services. It should look as shown below.

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay