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Hi,
Thank you for sharing the credentials, I checked your site and yes the tab section element is missing the options to display on top.
A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHey Marijke82,
Thank you for contacting us.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - Transparent header in mobile */ @media only screen and (max-width: 767px) { #top #wrap_all .av_header_transparency, .av_header_transparency #advanced_menu_toggle { background: transparent!important; position: absolute!important; }} /* End CSS */
Please check this link for more info https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile
Best regards,
VinayHey Freek,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VinayJune 1, 2018 at 4:05 pm in reply to: Styles work in child theme style.css only after typing something into Quick CSS #965431Hi,
You may not see the changes after adding styles to your child theme because:
1. Please use pure CSS in the editor I noticed you are using another processing language.
2. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
3. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
4. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - Icon list spacing */ .avia-icon-list .iconlist_content_wrap { margin-left: 33px; } /* End CSS */
Result:
Best regards,
VinayHi,
Please select “Product Categories” from the screen options:
Best regards,
VinayHi,
Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayJune 1, 2018 at 3:06 pm in reply to: Mobile view Enfold space between slider and color section #965398Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - full width header */ /* Custom width header */ #top #header .container { width:100%; max-width: 100%; } /* End CSS */
For more info please check https://kriesi.at/documentation/enfold/header/#custom-header-width
Result:
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHi,
Please try to change the transparent menu color from Enfold > header > Transparency options > Transparency menu color
Best regards,
VinayHey bluemonkey36,
I checked the issue on your site, it appears you already figured out or in the process of adding a modification? I notice 2 cart icons.
If you still need a fix please try the below code in Quick CSS
#menu-item-shop.cart_dropdown { right: 0px!important; top: 70px!important; transform:translateX(-20%); }
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #avia-menu { transform:translateY(70px); } #top #header_main > .container, #top #header_main > .container .main_menu .av-main-nav > li > a { height: 120px!important; } @media only screen and (max-width: 767px) { #avia-menu { transform:translateY(0px); }} /* End CSS */
Result:
Best regards,
VinayHi,
If you are not using a child theme Yes the changes will be lost when the theme get’s updated.
Please check this link for more info https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
Best regards,
VinayHi,
This code should work for you
.main_color .av-timeline-nav a span { background-color: #ff7827; opacity:1; }
Result:
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
If you still have any issue please provide a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Glad you found a workaround, please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
VinayHey soniavoice,
Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Please make sure you are uploading the fonts in the correct format.
For more information please check https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts
Best regards,
VinayHi,
Your site is showing blank for me to test the font varaients.
To upload and manage fonts please use the latest version of the theme and upload the fonts from Enfold > Import Export tab.
It is much easier to manager your fonts this way :)
Best regards,
VinayHi,
Thank you for letting us know. I hope restoring the site will work fine for you if you have any issue please get back to us with the error message so we can help you better :)
Best regards,
VinayJune 1, 2018 at 1:10 pm in reply to: Enfold blocks whole functionality in "Cookie & privacy" #965286Hey digitalprint2222,
Did you try the link to another page option?
If you still have an issue please elaborate the issue so we can help you better :)
Best regards,
VinayHey SingerOlfert,
I’m unable to check this issue as the username is not provided to log in to WordPress backend.
Also please provide working credentials to log in to the frontend of the site and elaborate what exactly breaks? and please share the exact link to the page where we can see the issue.
Best regards,
VinayHi,
Glad you got it figured out.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Please try using the color section element and set the background image to scale to fit.
Please check https://kriesi.at/documentation/enfold/color-section/#background-options
Best regards,
VinayHey Rafa,
I’m not sure what is RGPD. Did you mean GDPR ( General Data Protection Regulation ) ?
Html does work if you add the code in “Cookie Consent Message”
Here is the HTML in the message area
Result:
You need to modify the cookie message bar height to view the additional content.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ .avia-cookie-consent { background-color: rgba(0,0,0,0.95); min-height: 200px; } /* End CSS */
If you still cannot see the changes for testing purpose please disable CSS and JS merging from Performance tab.
Best regards,
VinayHi,
Firstly, as @rikard suggested please install a child theme before you perform the below modifications. By editing the main theme you risk losing all the modifications when you update the theme.
Steps to perform:
1. Since you are using the “menu below the header” layout please copy the appropriate code from http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ to your themes functions.php file. Do not add a function in Quick CSS area.
2. Create a new widget area and call it “header” from Appearance > Widget
3. Add the below CSS code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - Align header widgets to left and right */ #header .widget { max-width: 100px; height: auto; position: absolute; top:5px; } #header .widget:nth-child(1) { left:20px; } #header .widget:nth-child(2) { right:20px; } @media only screen and (max-width: 767px) { #top #header .widget:nth-child(1) { position: relative; } } /* End CSS */
And the result will look like:
I have performed the steps for you to make it easy but install the child theme and move the modifications from main theme functions.php file to child theme functions.php file.
Please replace the “Deutsch” image with your own image it is only used only for testing purpose. You can change the image from Appearance > Widget > Header
You can remove the phone info which is overlapping the widget image.
I also made the header background repeat horizontally so it covers the whole header and not leave any black space :)
Hope you like this modifications :)
Do let us know if you have any questions.
Best regards,
VinayJune 1, 2018 at 9:15 am in reply to: Burger Menu CSS Colour Styling & MOVE Entire Menu UP on iPhone 5 viewport #965118Hey premedia,
To change the overlay background color go to Enfold > Advanced Styling > Menu Links in overlay/slide out > Menu Background
To change the burger menu icon color go to Enfold > Main Menu > Burger/Mobile Menu styling > Menu Icon ColorTo push the menu towards the top Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #top #av-burger-menu-ul { display: block; } /* End CSS */
Please check our documentation for more info https://kriesi.at/documentation/enfold/menu/#toggle-id-3
Best regards,
VinayJune 1, 2018 at 7:18 am in reply to: Way to make partner/logo b/w & turn to color when hovored ON INTERNET EXPLORER? #965070Hey BastiFantasti,
IE does not support the grayscale filter. Please check here https://caniuse.com/#search=grayscale
Unfortunately, it would require quite some time and customization of the theme to optimize it as you mentioned, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Vinay-
This reply was modified 7 years, 1 month ago by
Vinay.
Hi,
Sorry for the delay, I checked your issue and removed the below CSS code from Enfold > General Styling > Quick CSS
@media only screen and (min-width:480px) and (max-width:767px) { .html_header_top.html_header_sticky body#top #wrap_all #main { padding-top: 30px !important; } li#menu-item-search a { top: 0px; } .responsive #top #wrap_all .main_menu { top: 60px; } } @media only screen and (max-width: 1024px) { nav.main_menu { display: block !important; } .menu-item { display: none; } .av-burger-menu-main.menu-item-avia-special, #menu-item-search { display: block; } .av-burger-menu-main.menu-item-avia-special a { line-height: 310px !important; } } @media only screen and (max-width:479px) { .html_header_top.html_header_sticky body#top #wrap_all #main { padding-top: 0 !important; } } @media only screen and (max-width: 479px) { li#menu-item-search a { display: none !important; top: 0px; } .responsive #top #wrap_all .main_menu { top: 60px; } } .av-main-nav > li > a span.avia-menu-text, li#menu-item-search a { position: relative; top: 60px; }
And added this code to the Quick CSS section under Enfold > General Styling
CSS Snippet:
/* CSS - for mobile header */ @media only screen and (max-width: 767px) { #top #menu-item-search { display: none; } .responsive .av-burger-menu-main { position: absolute; top: 46px; right:10px; } } .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 0px !important; } /* End CSS */
This is how your header looks now
The large gap you see is coming from custom.css
Did you add 245px top padding to the #main div?
It has an !important in the code due to which other codes do not affect please remove the !important rule and try adding the below code if you still notice the page please get back to us.
CSS Snippet:
/* CSS - Remove top padding in mobile */ @media only screen and (max-width: 767px) { .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 0px !important; } } /* End CSS */
Best regards,
Vinay -
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