Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thank you for sharing the details.

Try adding the tag manager code in Enfold > Google Services

If that does not work for you please perform the below steps:

1. Install a child theme.
2. Copy the header.php file from main theme folder to child theme.
3. Edit and save the file.

The header.php file in the child theme directory will be automatically picked up by WordPress. Let us know if you have any questions.

Best regards,
Vinay

Hi,

Thank you for contacting us.

Please add the CSS property you need to style the date and title elements then add it to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

/* CSS - */
/* Date */
#top .av-milestone-date,
#top .av-milestone-date a {
	color: gold;
}
/* Title */
#top .av-milestone-content-wrap h4 {
	color: red;
}
/* Description */
#top .av-milestone-content-wrap {
	color: blue;
}

Best regards,
Vinay

Hey DesignProvider,

Thank you for contacting us.

To remove the image overlay please refer to this link.

Best regards,
Vinay

Hi,

Thank you @Guenni for sharing the solution.

Let us know if this worked for you or you need further assistance.

Thank you for using Enfold.

Best regards,
Vinay

Hey Dameon,

Thank you for contacting us.

Color section, Grid Row and other full width elements are intended to be full width hence if a sidebar is enabled on a page with a full width element it is pushed down. This is an intended behaviour please use a 1/1 column instead.

Please check the documentation for more info.

Best regards,
Vinay

Hi,

Thank you for contacting us.

Please click this link to know what is your exact screen resolution.

You can then use it in your media query to hide the elements.

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hi,

Thank you for sharing the details.

Please go to the file manager on your control panel and delete the “enfold” folder in wp-content/themes.

Extract enfold.zip and upload only the enfold folder to wp-content/themes.

Please refer to the below links:

Best regards,
Vinay

Hi,

Thank you for writing to us.

As you mentioned ” Chrome is serving up a cached page from yesterday, not a page with today’s date and weather.” using an Incognito mode will load a fresh copy of the site on your system.

I have attached a screenshot below of what I see on my system.

If you still have an issue I am afraid you’ll need to contact the plugin author again. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Vinay

Hi,

I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

For testing purpose please try the below code

.responsive #top video.avia_video,
.responsive #top video.avia_video * {
	background: gold !important;
} 

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hi,

Thank you for contacting us.

I checked your site on my android phone and it looks good. Please see the screenshot attached.

If you are still facing an issue please post a precise link to the site and elaborate on the issue with browser and device info to help you better.

Best regards,
Vinay

Hi,

Please make sure you have got the right unicode. To do so check the icon list available in the advanced layout builder by clicking on the icon element and open it to see that your custom cart icons is present in the list and hover over the icon to get the correct unicode.

Update the unicode in the below CSS and add it to Enfold > General Styling > Quick CSS

#top .cart_dropdown_link > span:before {
    font-family: 'entypo-fontello';
    content:'\E802'!important;
}

Best regards,
Vinay

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

/* CSS - */

	.responsive #top #header .widget form,
	.responsive #top #header .widget form table {
		margin-bottom: 0px !important;
		}

Best regards,
Vinay

Hi,

It is not clear what exactly are you trying to achieve, If you still have any issue please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hey lovrov,

A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay