Forum Replies Created

Viewing 30 posts - 271 through 300 (of 10,428 total)
  • Author
    Posts
  • in reply to: Masonry gallery transition time #1105988

    Hey proccy9,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    in reply to: Mobile View 'Full Screen Slider' #1105986

    Hey marsh1984,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    @media only screen and(max-width: 767px) {
    #top .avia-fullscreen-slider .slideshow_align_caption {
        vertical-align: top;
    }
    #top .avia-fullscreen-slider .avia-slideshow-arrows {
        display:none;
    }}
    
    
    

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    in reply to: Default Contact Form not working #1105982

    Hey logerber,

    Thank you for contacting us.

    I checked your site please install a child theme before adding customizations.

    For testing purpose please perform all the steps mentioned in the docs.

    Let us know your test results.

    Best regards,
    Vinay

    in reply to: Own Icon in Symbol-Box #1105972

    Hey seerifee,

    Thank you for contacting us.

    To add your own set of icons please check https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-

    If you are going to design your own icon please make sure it is in the same format as the flaticon or fontello and upload the files to the theme :)

    Best regards,
    Vinay

    in reply to: Website not working properly with IE 11 #1105970

    Hi,

    Thank you for sharing the details.

    I have never come across such an issue before. For testing purpose please re-create the page and add the elements from scratch.

    Let us know the results here.

    Best regards,
    Vinay

    in reply to: Active page menu reload #1105964

    Hi,

    Thank you for contacting us.

    The theme is working as intended but if you like to change the default behavior please add the below code to your child theme functions.php file.

    function reload_active_link(){
    ?>
    <script>
    jQuery(document).ready(function(){ 
      
    jQuery('#header ul:first-child > li.current-menu-item > a').click(function() {
        console.log('Active link was clicked');
        location.reload();
    });
    
    });
    </script>
    <?php
    }
    add_action('wp_head', 'reload_active_link');

    Best regards,
    Vinay

    in reply to: Enfold menu with Polylang #1105958

    Hi,

    Thank you for sharing the details.

    We appreciate your feedback and I have informed our development team about the same. The issue will be fixed in one of the upcoming releases.

    Thank you again for using Enfold :)

    Best regards,
    Vinay

    in reply to: Menu jumping slightly… #1105957

    Hi,

    Currently on some pages the scrollbar shows and on some pages which are not long enough the scrollbar does not show. This is default browser behavior but this affects the menu position. You can force the scrollbar to be displayed on all pages by using the below CSS.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    html {
        overflow: -moz-scrollbars-vertical; 
        overflow-y: scroll;
    }
    
    
    
    

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    in reply to: Updating to Enfold 4.5 and validating Personal Token #1105382

    Hi,

    Glad it has worked for you.

    For other users who are facing an issue with theme update please perform the steps provided in the documentation under the troubleshooting section.

    If you still have any issue please open a new ticket so we can take a closer look and help you resolve this issue.

    Best regards,
    Vinay

    in reply to: catalogue font color on specific catalogue element #1104745

    Hi,

    Sorry for the delay.

    Enable developer options from Enfold > Layout Builder and add custom CSS class name to the element to target specific catalogue element.

    To target a specific catalogue list item please use the below code and change the n-th value to target different elements.

    
    .custom-class-name .av-catalogue-list li:nth-child(2) {
        background: gold;
    color: black;
    }

    For more info please check the docs.

    Best regards,
    Vinay

    in reply to: Enfold theme showing plugin update #1104696

    Hi,

    I understand your situation but the bundled plugins get updated when the theme gets an update.

    If the red alert is causing an issue there is a way to hide the update notification from all plugins and themes. You can manually update them at your convenience.

    Please check

    Thank you for sharing your thoughts and feedback. It will help us serve you better.

    Let us know if there is anything else we can help you with.

    Best regards,
    Vinay

    in reply to: Enfold menu with Polylang #1104685

    Hi,

    Thank you for contacting us.

    To add a language switcher to your menu please check

    THen you have to create a different menu for every different language.
    Please check the plugin documentation for more info

    Best regards,
    Vinay

    in reply to: Enfold menu with Polylang #1104681

    Hi,

    Thank you for contacting us.

    To add a language switcher to your menu please check

    THen you have to create a different menu for every different language.
    Please check the plugin documentation for more info

    Best regards,
    Vinay

    in reply to: hadline rotator css class #1104545

    Hi,

    Thank you for writing to us.

    Please check the documentation for customization code :)

    To change the font size using CSS you can add the font size property to the CSS selectors:

    font-size: 30px; 
    

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: NEW Header & Menu Options #1104542

    Hi,

    Thank you for sharing the details. At the moment we do not have any ETA to add this to the theme options but surely we will announce the changes in the changelog.

    Have you checked the header documentation?

    Best regards,
    Vinay

    in reply to: Move Social Media Icons, next to main menu #1104540

    Hi,

    Thank you for writing to us.

    Kindly open a new ticket for different issues.

    Mentioning all issues in one ticket will snowball and create confusion.

    Please keep the main topic related to the issue mentioned int he ticket.

    Best regards,
    Vinay

    in reply to: Mobile responsive top social media icons #1104534

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Please bookmark Enfold Documentation for future reference.
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Animation not Active #1104532

    Hi,

    I checked your site and cleared the cache. The site looks good on my end. Icons fade in when the pace is scrolled.

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    in reply to: Open datepicker on textfield click #1104529

    Hi,

    Thank you for writing to us.

    Cf7 is a third party plugin. Have you tried to check out their support forum or docs as they know their plugin better.

    It would require quite some time and customization to customize a 3rd party script, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    As an alternate solution, you can try changing the look of the cf7 date picker filed to look the way you like using custom CSS.

    Best regards,
    Vinay

    in reply to: Open datepicker on textfield click #1104528

    Hi,

    Thank you for writing to us.

    Cf7 is a third party plugin. Have you tried to check out their support forum or docs as they know their plugin better.

    It would require quite some time and customization to customize a 3rd party script, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    As an alternate solution, you can try changing the look of the cf7 date picker filed to look the way you like using custom CSS.

    Best regards,
    Vinay

    in reply to: Fullscreen slider doesn't show up on mobile or ipad #1104301

    Hey hellomerilou,

    Thank you for contacting us.

    I checked your site and found some errors in the browser console. After a quick google search, it appears to be an issue with the website certificate. Do have a quick word with your hosting company and let us know what they have to say about it.

    You can consider looking into the below links
    link oneand link two.

    Best regards,
    Vinay

    in reply to: Textblock Margin to Headline Above #1104257

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    .html_elegant-blog .avia-content-slider .slide-entry-title {
        background: gold;
        min-height: 100px;
    }
    
    
    

    Best regards,
    Vinay

    in reply to: Picture credits #1104255

    Hey Diana,

    Thank you for contacting us.

    All the images provided with the theme are licensed to use with Enfold projects but not outside of it. You can use them without mentioning the credits but if you really wish to do so you can link http://kriesi.at :)

    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hey Mountaingrove,

    Thank you for contacting us.

    The latest version of the Enfold theme 4.5.7 is fully compatible with WordPress and Woocommerce.

    Please bookmark the changelog page to know what is new.

    If your theme is not updating from your WordPress dashboard please try updating the theme via FTP.

    Best regards,
    Vinay

    in reply to: Required plugins for importing #1104219

    Hi,

    Thank you for writing back to us.

    The “Booking cost” is part of the plugin feature so you may not see this until you install the WooCommerce Booking plugin.

    Let us know if you have any question.

    Best regards,
    Vinay

    in reply to: Change Main Menu Background Color #1104214

    Hi,

    Thank you for updating us. When you create a new ticket please do not forget to share a precise URL where we can inspect the element in question.

    Please bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: flyout menu coloring #1104213

    Hi,

    Please find the code for burger menu and submenu items:

    Active parent and submenu on Burger Menu

    
    /* Active burger menu links */
    
    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul li.current-menu-item a {
        color:green;
    }
    
    /* Active burger menu links */
    
    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul li.current-menu-item li.current-menu-item .avia-menu-text {
        color:gold;
    }

    To highlight the active submenu please refer to the below link

    Both the burger menu and submenu are separate elements so it cannot be linked with each other to highlight the menu items.

    Best regards,
    Vinay

    in reply to: flyout menu coloring #1104212

    Hi,

    Please find the code for burger menu and submenu items:

    Active parent and submenu on Burger Menu

    
    /* Active burger menu links */
    
    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul li.current-menu-item a {
        color:green;
    }
    
    /* Active burger menu links */
    
    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul li.current-menu-item li.current-menu-item .avia-menu-text {
        color:gold;
    }

    To highlight the active submenu please refer to the below link

    Both the burger menu and submenu are separate elements so it cannot be linked with each other to highlight the menu items.

    Best regards,
    Vinay

    Hey Trent,

    Thank you for contacting us.

    Usually, building a WordPress site using a theme or a page builder will add its own shortcode like the one you mentioned. To convert a site build with any theme to a regular WordPress site is not possible because the regular WordPress does not have the same theme elements such as the LayerSlider or Heading Rotator elements.

    You can copy the website text and re-build using regular WordPress page.

    The best approach to

    Best regards,
    Vinay

    Hi,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    For any further technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

Viewing 30 posts - 271 through 300 (of 10,428 total)