Forum Replies Created
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March 26, 2020 at 2:02 pm in reply to: changing breadcrumbs background color and font size in the icon boxes #1198023
Hi Elena,
It is an open issue at the moment, it does not get resolved so quickly, unfortunately.
Can you not find the same icons in fontello?
Best regards,
VictoriaHi autopilotdk,
Glad you got that part working :)
https://share.getcloudapp.com/geu2DJdE I guess you need to add the right categories and languages to the posts.
If you need further assistance please let us know.
Best regards,
VictoriaHey Bryan_multigioco,
I am using AdBlock in Chrom on a Mac and video is playing on my end.
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaHey inaudit,
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
3. I’m using blog options from enfold, i choose modern business and grid option. Is there any way to add filter category to the grid? like in masonry style
This option is not available, unfortunately.
Best regards,
VictoriaHi marcoabis81,
I do not see the title in the Spanish language. Could you please clear the cache, check again and get back to us.
The redirect is not caused by the theme, rather by the permalink settings or a plugin.
Could you please attach some screenshots of the other issues?
Best regards,
VictoriaHey Grobi,
You need to use different function names or combine the code in one function.
If you need further assistance please let us know.
Best regards,
VictoriaHi NorthcoastProject,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaMarch 25, 2020 at 8:18 pm in reply to: Content Element "Button": problem with manual link with array in url parameter #1197850Hi crowdlauf!
Please try adding the link now, seems to be working.
Best regards,
VictoriaHi Schmidtgrafisk,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey daves1997,
Could you please attach a screencast of the issue?
Best regards,
VictoriaHi Martina,
Oh… sorry, missed that one.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.responsive .logo img { min-width: 200px; }If you need further assistance please let us know.
Best regards,
VictoriaHi foscolino,
It cannot be added like that. You need to add a custom widget area in the header, make the widget with the shortcode and assign in there.
Here are the docs for you:
Best regards,
VictoriaHi nestormakhno,
Yeah, sometimes the page really gets long :)
If you need further assistance please let us know.
Best regards,
VictoriaHi obimedia2,
Can you please make a test page where we can see the issue?
Best regards,
VictoriaHi willevo311,
Glad you got it working for you and thanks for sharing your solution! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey s3technik,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
VictoriaHey web6s,
Best regards,
VictoriaMarch 25, 2020 at 7:56 pm in reply to: Reduce Vertical Space between Layer Slider and Special Heading #1197836Hi Valerie,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaMarch 25, 2020 at 7:55 pm in reply to: Social icon display disappeared from the header child theme options #1197835Hi telliPra,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi cmeurer,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top .avia-smallarrow-slider .slide-image { background-color: #fff; }If you need further assistance please let us know.
Best regards,
VictoriaHi Susanna_Rana,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Btina,
Best regards,
VictoriaHi jbond82,
Best regards,
VictoriaHi Buro Staal,
Thank you. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
What customizations do you have in the child theme?
Best regards,
VictoriaMarch 25, 2020 at 7:37 pm in reply to: Enfold theme often crashes and makes over 200 requests #1197825Hi jolijntjedegeest,
Can you please make that account admin? We cannot really check anything.
Best regards,
VictoriaHey telepanic,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Which API are you referring to? For the theme or for the Google maps?
Best regards,
VictoriaHey InnovativeAirport,
It’s normally done by the hosting provider or you have the option to switch php version in your hosting account panel.
Best regards,
VictoriaMarch 25, 2020 at 7:26 pm in reply to: Lots of fatal errors on the site can access add a new page #1197817Hey starseed99,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.
Best regards,
VictoriaHey Joaodefig,
If you recently updated enfold theme and get an HTTP 500 error here is what you should do to resolve this issue:
1. Deactivate all plugins if you are able to access WordPress backend.
2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.
Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:
3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.
4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.
5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.
To increase the WordPress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.
Best regards,
Victoria -
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