Page 240 – Support | Kriesi.at – Premium WordPress Themes

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May 16, 2020 at 6:09 pm in reply to: Page top and button problems after WordPress 5.4.1 update #1213619

Victoria
Inactive Moderator

Hi Court_2,

Glad it’s working for you now! :)

It could have been just the caching issue.

If you need further assistance please let us know.

Best regards,
Victoria

May 16, 2020 at 6:06 pm in reply to: Demo #1213617

Victoria
Inactive Moderator

Hey uzi,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Please have a look at the following thread:

Enfold Slider images on Ipad mini

If you need further assistance please let us know.

Best regards,
Victoria

May 16, 2020 at 6:04 pm in reply to: Change colour on links when using transparent header #1213616
Victoria
Inactive Moderator
Hey onedesignprint,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 #top #header.header_color.av_header_transparency  .av-main-nav li:hover .avia-menu-text {
    color: red;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 16, 2020 at 6:00 pm in reply to: Recommendation for best plugin for using mailchimp? #1213615

Victoria
Inactive Moderator

Hi Ida,

Wow… that is really weird. Can you please try selecting, copying the link and entering the link in the browser tab manually and/or try a different browser.

Best regards,
Victoria

May 16, 2020 at 5:57 pm in reply to: One Page not is not displayed…? #1213614

Victoria
Inactive Moderator

Hi Eva_Lutions,

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 16, 2020 at 5:57 pm in reply to: How to change Icon Box Font Size? #1213612

Victoria
Inactive Moderator

Hi ezfl0w,

Which version of Enfold are you running?

Best regards,
Victoria

May 16, 2020 at 5:55 pm in reply to: irregular font size #1213610

Victoria
Inactive Moderator

Hi Fibou,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 16, 2020 at 5:54 pm in reply to: removing margin on an image #1213609
Victoria
Inactive Moderator
Hey OneClickTech,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top div div.product .woocommerce-tabs .panel p {
    margin: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 16, 2020 at 5:50 pm in reply to: Enfold theme ownership #1213607

Victoria
Inactive Moderator

Hey Sepehr Saghari,

Thank you for your interest in Enfold. Enfold is sold only through the EnvatoMarket. Here is the link:
https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Unfortunately, cases like this happen and we cannot really affect them. Sadly, users, that buy the theme there cannot really get propper support or timely theme updates.

Best regards,
Victoria

May 16, 2020 at 5:38 pm in reply to: Page loading a shortcode block instead of builder #1213604

Victoria
Inactive Moderator

Hey peterolle,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which page is it happening on?

Best regards,
Victoria

May 16, 2020 at 5:37 pm in reply to: Landmark Main – ARIA roles #1213603

Victoria
Inactive Moderator

Hi Susanne,

Yes, this is how it normally works.

If you need further assistance please let us know.
Best regards,
Victoria

May 16, 2020 at 5:36 pm in reply to: ADD TO CART button, on minimal layout on archive/shop pages #1213601

Victoria
Inactive Moderator

Hey Jonas,

Please have a look at the following thread:

Add to cart button gone from category pages woocommerce

woocommerce/embed/#?secret=s7bQVBFdDZ" data-secret="s7bQVBFdDZ" width="600" height="338" title="“Add to cart button gone from category pages <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a>” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.

Best regards,
Victoria

May 16, 2020 at 5:30 pm in reply to: class-avia-gutenberg.ph conflict #1213599

Victoria
Inactive Moderator

Hi sag,

Can you please share WordPress credentials and login links?

Best regards,
Victoria

May 16, 2020 at 5:27 pm in reply to: Burger menu missing on tablet portrait #1213598

Victoria
Inactive Moderator

Hey jaimemerz,

You have some html in the header from very old versions of Enfold. You probably have an outdated header.php file in your child theme. Please update it and see if the issue persists.

Best regards,
Victoria

May 16, 2020 at 5:24 pm in reply to: Woocommerce Title Resize #1213596
Victoria
Inactive Moderator
Hey Jamie Pride,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single-product div.product .product_title {
    font-size: 20px;
    line-height: 30px;
}
```
Here is how to add sidebar:
https://kriesi.at/support/topic/single-product-pages-sidebar-2/#post-308158

If you need further assistance please let us know.

Best regards,
Victoria
May 16, 2020 at 5:20 pm in reply to: Link in Full-width slider SLIDE #1213594

Victoria
Inactive Moderator

Hey CharlieTh,

Please have a look at the following thread:
https://kriesi.at/support/topic/full-width-slider-with-links-to-specific-pages/

If you need further assistance please let us know.

Best regards,
Victoria

May 16, 2020 at 5:18 pm in reply to: Portfolio pictures frames #1213593

Victoria
Inactive Moderator

Hi stanzakh,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 16, 2020 at 5:16 pm in reply to: full width banner above main menu #1213592

Victoria
Inactive Moderator

Hi nancy2434,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 15, 2020 at 9:07 pm in reply to: Mobile menu not working #1213452

Victoria
Inactive Moderator

Hey gwalker,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

May 15, 2020 at 9:05 pm in reply to: Recommendation for best plugin for using mailchimp? #1213450

Victoria
Inactive Moderator

Hi idaandersenlang,

Best regards,
Victoria

May 15, 2020 at 9:04 pm in reply to: Logo is not responsive #1213448
Victoria
Inactive Moderator
Hey Snerp,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special, #menu-item-search {
    display: block;
  }
}
#top #wrap_all .header_color li.av-menu-button-colored:hover > a .avia-menu-text {
    background-color: #fff;
}
#top #wrap_all .header_color li#menu-item-930 {
    margin-left: 10px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 15, 2020 at 9:01 pm in reply to: class-avia-gutenberg.ph conflict #1213447

Victoria
Inactive Moderator

Hey sag,

Can you please check the server log for error?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 15, 2020 at 8:58 pm in reply to: Translation of 'share this entry' not showing #1213446

Victoria
Inactive Moderator

Hi jannnnnneke,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 15, 2020 at 8:56 pm in reply to: Enfold Child Theme #1213445

Victoria
Inactive Moderator

Hey NoraGTS,

Here are the docs for you:

Child Theme

If you need further assistance please let us know
Best regards,
Victoria

May 15, 2020 at 8:55 pm in reply to: Email does not send #1213444

Victoria
Inactive Moderator

Hey ernaborbas,

Here are the docs for you:

Contact Form

Best regards,
Victoria

May 15, 2020 at 8:35 pm in reply to: Widget Area After & Before Post Content #1213440

Victoria
Inactive Moderator

Hi ezfl0w,

Could you please give us a link to your website, we need more context to be able to help you.

It’s hard to comment on the issue without seeing it.

Best regards,
Victoria

May 15, 2020 at 8:34 pm in reply to: Site wide banner #1213438

Victoria
Inactive Moderator

Hey zebravision,

Here are the docs for you:

Example of banner above the logo and menu area

Header

Best regards,
Victoria

May 15, 2020 at 8:28 pm in reply to: 4.7.4 has broken my site… urgent help requested #1213437

Victoria
Inactive Moderator

Hey WordPressed,

Please have a look at the following thread:

Shortcodes window after updating to WordPress 5.4

If you need further assistance please let us know.

Best regards,
Victoria

May 15, 2020 at 8:26 pm in reply to: theme #1213434

Victoria
Inactive Moderator

Hey paul,

Yes, you can purchase the license and update the theme. If the update through the dashboard does not work, please get back to us and we will help you.

Best regards,
Victoria

May 15, 2020 at 8:23 pm in reply to: header widget items next to each other #1213433
Victoria
Inactive Moderator
Hey Philipp,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:768px){
    #nav_menu-2 {
        margin-right: 80px;
        top: -110px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 7,171 through 7,200 (of 38,325 total)

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