Page 856 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 25,651 through 25,680 (of 93,582 total)

← 1 2 3 … 855 856 857 … 3,118 3,119 3,120 →

Author

Posts
November 14, 2020 at 7:34 am in reply to: 'There has been a critical error on your website' after theme update #1260464

Rikard
Keymaster

Hey iainski,

Which version of PHP are you running on the server? Please make sure that it’s 7.2 or higher. If that doesn’t help then please try to rename the plugin folder in order to deactivate all plugins. If that doesn’t change anything either then you can try to rename the theme as well, in order to activate one of the default WordPress themes.

Best regards,
Rikard

November 14, 2020 at 7:27 am in reply to: Special Header – Sub-Heading #1260463
Rikard
Keymaster
Hey Mark,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-subheading p {
    font-style: italic;
}
```
Best regards,
Rikard
November 14, 2020 at 7:25 am in reply to: Text Alignment to Justify #1260462

Rikard
Keymaster

Hey Mark,

Could you post a link to where we can see the content in question please? Also please try to specify what you would like to be justified a bit further.

Best regards,
Rikard

November 14, 2020 at 7:23 am in reply to: Connection lost. Saving has been disabled until you’re reconnected. We’re back #1260461

Rikard
Keymaster

Hi Steve,

Thanks for the update. I logged into your site but I couldn’t see any warnings, where exactly did you see it? I don’t think it’s related to your problem though, since it’s only a warning.

Best regards,
Rikard

November 14, 2020 at 7:17 am in reply to: Blocks removed after saving page #1260460

Rikard
Keymaster

Hi,

Thanks for that. Please active debug mode so that we can see the shortcodes from the Layout Builder: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.

Best regards,
Rikard

November 14, 2020 at 7:09 am in reply to: Several issues on the same site #1260459

Rikard
Keymaster

Hey Empatica,

Maps; you are getting this error message from Google Maps: https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error. Please check that you have selected to allow all URLs from your domain.

Instagram; please try using this plugin instead: https://wordpress.org/plugins/instagram-feed/

Text block; I’m not sure I understand the problem, could you try to explain a bit further and let us know how to reproduce the problem please?

Best regards,
Rikard

November 14, 2020 at 7:01 am in reply to: Burger Menu – fixed header – smartphone #1260458

Rikard
Keymaster

Hi Justus,

Please refer to this: https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile

Best regards,
Rikard

November 14, 2020 at 6:58 am in reply to: cookie consent box styling #1260457
Rikard
Keymaster
Hey fkm,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (min-width: 768px) {
.avia-cookiemessage-top-left {
    left: 38%;
}

.avia_cookie_text {
    text-align: left;
}
}
```
Best regards,
Rikard
November 14, 2020 at 6:52 am in reply to: Picture homepage isn't adjusting in a good way to mobile #1260456
Rikard
Keymaster
Hey Eefke,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.page-id-67 #av_section_1 > div.container > main > div > div > div {
    top: 0 !important;
}
}
```
Best regards,
Rikard
November 14, 2020 at 6:47 am in reply to: Size of big preview for single post #1260454

Rikard
Keymaster

Hi,

Thanks for helping out @jaripp :-)

Best regards,
Rikard

November 14, 2020 at 6:12 am in reply to: Use CSS for Breadcrumbs #1260452

Rikard
Keymaster

Hi Magnus,

Great, I’m glad that we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

November 14, 2020 at 6:11 am in reply to: Shopping Cart Icon too small #1260451
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
td.product-remove a.remove {
    height: 40px;
    width: 40px;
    background-repeat: no-repeat;
    background-position: center;
}
```
Best regards,
Rikard
November 14, 2020 at 6:05 am in reply to: Expand Avia Layout building gives errors and I can't work properly #1260450

Rikard
Keymaster

Hi,

I can’t see any problems on my end either, I get the same results as in Victorias screenshots. Please try using a different browser.

Best regards,
Rikard

November 14, 2020 at 5:53 am in reply to: Main Menu sublevel drop downs font change #1260447

Rikard
Keymaster

Hi,

Thanks for the update. I can see both the About and Contact buttons on mobile and desktop, and they are both clickable. If you are referring to that clicking or tapping the button doesn’t take you to the page in question, it’s because the button can only have one functionality at a time, and in this case it’s to open or close the sub menu elements. If you want the actual page to be a link as well, then please create a new menu like I advised earlier, and add the top level link to the second level as well. You can then set to use the new menu on mobile under Enfold->Main Menu.

Best regards,
Rikard

November 14, 2020 at 5:44 am in reply to: Header and Logo changed all of the sudden #1260442

Rikard
Keymaster

Hi,

Thanks for the screenshots. Please post admin WordPress login details in private as well, so that we can have a closer look at your site.

Best regards,
Rikard

November 14, 2020 at 5:41 am in reply to: Serious backend problems after WP 5.5.3 update #1260441

Rikard
Keymaster

Hey Metin,

Where can we see and reproduce the problems you are having?

Best regards,
Rikard

November 14, 2020 at 5:40 am in reply to: Enfold Theme #1260440

Rikard
Keymaster

Hey Charles,

We can send you the theme files, but we need proof of purchase, like a purchase code. I would recommend that you try to find your Themeforest login details, since you will have this problem every time you need to update otherwise.

Best regards,
Rikard

November 14, 2020 at 5:32 am in reply to: woocommerce Kasse Seite Text ändern #1260434

Rikard
Keymaster

Hey yoice,

Do you want to change it or simply remove it? If you want to change it then you can try a plugin like this: https://wordpress.org/plugins/say-what/. If you want to remove it then please post a link to where we can see the element in question.

Best regards,
Rikard

November 14, 2020 at 5:31 am in reply to: text over image and dotted border #1260433

Rikard
Keymaster

Hey argentinadelfina,

Thanks for the screenshot, could you post a link to where we can see the element you want to apply this to as well please?

Best regards,
Rikard

November 14, 2020 at 4:52 am in reply to: Account blocked #1260431

Rikard
Keymaster

Hey Daniel,

I’m very sorry to hear that you got blocked from Envato, but we don’t really have any power over their decisions unfortunately. Can you think of any reason at all as why this would have happen? It seems unlikely that they would block or remove your account for no reason at all. Could you try reaching out to their support again maybe?

Best regards,
Rikard

November 14, 2020 at 4:48 am in reply to: Special Characters in a code block – unable to use suggested replacement #1260430

Rikard
Keymaster

Hi,

Thanks for that. I tried the code you posted on a local installation, but it’s breaking the code block element unfortunately. I tried it in a WordPress widget as well, but it’s not working there either. Please see screenshot in private. There looks to be something wrong with the code you are trying to use, could you try to reach out to the authors of the code to see if they can help you out please?

Best regards,
Rikard

November 14, 2020 at 4:37 am in reply to: Funny behaviour, error in web inspector #1260429

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see anything obvious going wrong with your site either, if you have screenshots of the problem then please upload them to a service like Google Drive or Dropbox, then link to them here.

Best regards,
Rikard

November 13, 2020 at 1:07 pm in reply to: Site Down + Error Messages #1260334

Rikard
Keymaster

Hi Mike,

Thanks for the update. I still can’t login to your site though, since the link you posted previously ends in a 404 page. Could you give us working details in private so that we can check the backend of your site please?

Best regards,
Rikard

November 13, 2020 at 1:04 pm in reply to: Headline Rotator centre alignment not working #1260333

Rikard
Keymaster

Hi,

The test page I created has a different ID (80078), so your CSS can’t apply to that page, and it’s still working on the test page I created. Please see private.

Best regards,
Rikard

November 13, 2020 at 1:00 pm in reply to: AVIA Layout Builder Not Working #1260332

Rikard
Keymaster

Hi,

Please don’t post the same question more than once.

Please check the FTP account you posted, as it leads to an empty folder without any possibility to navigate back. Also verify that you have backups of your site if you need help with updating.

Best regards,
Rikard

November 13, 2020 at 12:53 pm in reply to: Button in line with menu #1260330

Rikard
Keymaster

Hey Colin,

You can display menu items as buttons if you select that option under the menu item in question, under Appearance->Menus in the WordPress menu.

Best regards,
Rikard

November 13, 2020 at 12:47 pm in reply to: Menus stopped scrolling through since latest update #1260326
Rikard
Keymaster
Hi,

Thanks for the update. So how exactly did that menu work before? There is no solution for your menu to extend beyond the height of your browser as far as I know. Maybe it would be better if you set that menu to use a mega menu instead?

Please see link in private for how your site looked in August, I can’t see any difference in the behaviour compared to the current version.

Best regards,
Rikard
- This reply was modified 5 years, 5 months ago by Rikard.
November 13, 2020 at 7:15 am in reply to: Theme Enfold, how to change text on the lft side #1260290

Rikard
Keymaster

Hey DeniHosi,

I’m not sure I understand the problem you are having, could you post a screenshot highlighting it please?

Best regards,
Rikard

November 13, 2020 at 7:12 am in reply to: menu issue on single page portfolio website for sub pages #1260289
Rikard
Keymaster
Hey isreynolds_137,

I’m not sure I fully understand the problem, but did you try using the full URL in your links?
```
https://your.site/portfolio/#anchor
```
If that doesn’t help then please post a link to your actual site, so that we can have a closer look.

Best regards,
Rikard
November 13, 2020 at 7:08 am in reply to: Columns not moving up despite stating that they are height specific #1260288

Rikard
Keymaster

Hey tapintoit,

You would have to place all your content in the same 1/2 element in order to not have those gaps.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 25,651 through 25,680 (of 93,582 total)

← 1 2 3 … 855 856 857 … 3,118 3,119 3,120 →