Forum Replies Created

Viewing 30 posts - 24,511 through 24,540 (of 93,579 total)
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  • in reply to: Woocommerce Shop Page Avia Layout Builder disabled #1271038

    Hey senhorvinho,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    in reply to: YouTube Videos are not playing #1271035

    Hi Sven,

    Thanks for that. I see that you have set the page in question as your custom 404 page in the theme options, could you try setting a different one to see if that makes any difference please? If not then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

    Best regards,
    Rikard

    in reply to: Showing up contact form title on mobile view #1271010

    Hey c2strategy,

    This CSS is causing that to happen:

    @media only screen and (max-width: 767px) {
    .responsive #top #main {
        padding-top: 0 !important;
        margin: 0;
    }
    }

    I can’t see exactly where it’s coming from though, since you have file compression active. Please turn that off so that we can see where it’s coming from, if you can’t find it yourself.

    Best regards,
    Rikard

    in reply to: [SOLVED] Horizontal overlapping elements #1271009

    Hi Steven,

    You should be able to achieve that using two 1/2 elements, then place a div in right right one, and give it negative left margin like so:

    <div style="margin-left: -200px;">Your content goes here</div>

    Please give that a try. If you don’t have any luck then please post a link to where we can see the actual elements on your site.

    Best regards,
    Rikard

    in reply to: Custom field for 2nd author? #1271008

    Hey Michelle,

    There is nothing like that in the theme by default unfortunately, but you should be able to implement it using a plugin like Advanced Custom Fields, or a similar plugin.

    Best regards,
    Rikard

    Hi Grobi,

    You are likely targeting the wrong element with the class. Looking at the telefon heading, you would need CSS like this:

    .foo_300 .av-special-heading-tag {
      font-weight: 300 !important;
    }

    Since the actual tag is the h1, not the div which the class is added to.

    Best regards,
    Rikard

    in reply to: create stretched lay out underneath boxed layout Header #1271006

    Hey Gal,

    If you select to have a boxed layout in the theme options, then you cannot have full width sections unfortunately. I’m not sure that I understand your intentions though, please send us a screenshot or mockup of the layout you are looking to achieve, then we can give a better answer.

    Best regards,
    Rikard

    in reply to: Editing Enfold Homepage with Elementor #1271004

    Hey infonove,

    Elementor is not a part of Enfold, it has its own layout builder. Please post admin WordPress login details in private, and let us know how to reproduce the problem you are having.

    Best regards,
    Rikard

    in reply to: Contact form Enfold #1271003

    Hi,

    Thanks for the update. Did you verify that your WordPress installation is able to send emails? You can do that by requesting a new password on the login page for example. Also please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-, and check your spam folder too.

    Best regards,
    Rikard

    Hey chilongtyre,

    Please try deactivating file compression under Enfold->Performance, it doesn’t work with the SG Optimizer plugin which you are running.

    Best regards,
    Rikard

    in reply to: Not able to edit new blog post/page #1271000

    Hey Weblevels,

    Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you are running PHP 7.2 or higher on the server. If that doesn’t help then please post admin WordPress login details in private, so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: borlabs cookie box nicht zentriert #1270999

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Change colour button in Mailchimp form #1270998

    Hi,

    Please try this CSS instead:

    .page-id-6435 .avia-mailchimp-form .first_form {
        width: 100%;
    }
    
    .page-id-6435 .avia-mailchimp-form .button {
        width: 50%;
        display: table;
        margin: 0 auto;
        background: green;
        border-color: green;
    }

    Best regards,
    Rikard

    in reply to: Page content element not showing content #1270997

    Hi Vincent and Ludwig,

    I talked to our developers yesterday, and they told me that there will likely be a fix in the next release of the theme. I don’t have anything to offer you at this time though.

    Best regards,
    Rikard

    in reply to: Layout builder keeps loading #1270996

    Hi,

    Thanks for the update. Are you going to restore the site from a backup? If you need any further help then please let us know here.

    Best regards,
    Rikard

    in reply to: SOCIAL ICONS NOT SHOWING UP ON TOPSWITCH MENU #1270995

    Hey ElenaRahrig,

    Please post a link to the site in question so that we can have a closer look.

    Best regards,
    Rikard

    in reply to: Full Width Easy Slider is note resizing on mobile #1270815

    Hi,

    Thanks for that. I’ve uploaded the new version of the theme, but it looks like the Layout Builder is breaking when it’s active, and the same thing is happening when I switch back to the old version. Was it working before? I’ve left the old version active for now.

    I see that you are running a very old PHP version on the server, could you update that to 7.2 or higher please? After that then we can try to activate the new version again.

    Regards,
    Rikard

    in reply to: Headline Rotator Needs Fixed Height Option #1270813

    Hi,

    Thanks for the update. I tried adding and removing CSS from your Quick CSS box, but nothing is added or removed, and it looks like it’s acting that because you are serving content via a CDN. Could you try to turn that off temporarily so that we can check which code works and what doesn’t please?

    In the meantime, please try to remove the CSS I have given you in this thread, so that we can start fresh. I tried myself, but the CSS I removed is still applying on the site.

    Best regards,
    Rikard

    in reply to: Page content element not showing content #1270803

    Hey vincentvanderwielen,

    I’m not sure exactly what changed to be honest with you, but our developers are aware of the problem. I’ve reached out to them again to check the status for this fix. Please reply to this thread once you have read it, so that it gets added back to our support queue.

    Best regards,
    Rikard

    in reply to: Fehlende Links im Burger-Menü #1270799

    Hey Grobi,

    This problem was introduced in WordPress 5.6, when using an alternate menu for mobile. Maybe you haven’t updated the sub site to 5.6 yet? Anyway, the problem can be avoided by installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then changing the jQuery version to 1.12.4 in the plugin options. This solution is only temporary, it will get a permanent fix in the next update of the theme, which will be available at then end of January.

    Best regards,
    Rikard

    Hey Grobi,

    If your span markup works, then you can add it back again. The warning is just a warning, to let users know that custom markup might break the layout builder. If you don’t want to use your custom markup anymore, then we can have a closer look at it.

    Best regards,
    Rikard

    Hey davideroppo,

    Could you post a link to where we can see the element in question please?

    Best regards,
    Rikard

    in reply to: Extra space in header below menu #1270784

    Hi,

    Thanks for that. This CSS seems to be causing the problem:

    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 352px;
    }

    I can’t see exactly where it’s coming from though. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please try adjusting the header size under Enfold->Header to see if that changes anything.

    Best regards,
    Rikard

    in reply to: Showing all of the portfolio items on one page #1270768

    Hi,

    Great, I’m glad that you found a solution and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Photo Upload in contact Formular #1270767

    Hey rixi,

    That functionality is not available in the contact form by default unfortunately, and developing such functionality would be out of scope of theme support. I would advice that you try looking for a dedicated contact form plugin which has that functionality. We might implement such functionality into the contact form element in the future though.

    Best regards,
    Rikard

    in reply to: borlabs cookie box nicht zentriert #1270765

    Hi,

    I added this to your CSS:

      left: 0; 
      right: 0;

    And that seems to be working. If not then let us know which browsers it’s not working in.

    Best regards,
    Rikard

    in reply to: YouTube Videos are not playing #1270760

    Hi Sven,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Change colour button in Mailchimp form #1270757

    Hi,

    Please try this instead if you only want to change it on the page you linked to:

    .home .avia-mailchimp-form .first_form {
        width: 100%;
    }
    
    .home .avia-mailchimp-form .button {
        width: 50%;
        display: table;
        margin: 0 auto;
        background: green;
        border-color: green;
    }

    Best regards,
    Rikard

    in reply to: Contact form Enfold #1270754

    Hi Patrick,

    Thanks for that. I can’t see any problems when trying to submit the form in question though, please see screenshot in private. Also please check that you got the message which I submitted just now. If you need further help then please let us know how to reproduce the problem you are having.

    Best regards,
    Rikard

    in reply to: mobile menu empty after update #1270751

    Hi Franz,

    Thanks for the update, and for using Enfold. We will have a new release available during the third or fourth week of January, maybe you could hold off with updating until then?

    Best regards,
    Rikard

Viewing 30 posts - 24,511 through 24,540 (of 93,579 total)