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Hi,
Great, I’m glad that you got thing working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey argentinadelfina,
Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHey Stasia,
Thanks for reaching out to us. We develop a WordPress theme, and that theme doesn’t come with its own payment options. The theme supports WooCommerce though, but I’m not sure which specific payment options they accept or don’t accept.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the login details. I can’t see any missing icons on your site, could you try loading the site in an incognito or private browser window to see if that helps please?
Best regards,
RikardHi,
Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
I can’t login to your site since the login URL you posted, and the regular WordPress login URLs, are all returning 404 errors. Please share your login URL in private as well.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Benjfdc,
Thanks for the screenshot. Could you post a link to the actual page as well so that we can have a closer look please?
Best regards,
RikardHey jolynndeal,
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options. If that doesn’t help then please post admin WordPress login details in private so that we can have a closer look.
Best regards,
RikardHi,
Great, I’m glad that you found the problem and thanks for sharing your solution. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Oref,
I’m not sure how they made that unfortunately, maybe you could try searching for a plugin or third party code which would implement that on your site?
Best regards,
RikardJanuary 10, 2021 at 5:43 am in reply to: White space between the main menu and page content #1271287Hey cabinplant,
Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?
Best regards,
RikardHi Hagen404,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJanuary 10, 2021 at 5:34 am in reply to: Comments not showing on Chrome and Internet Explorer #1271285Hey K Chia,
I can see comments fine at the bottom of the page you linked to using Chrome, how can we reproduce the problem you are having?
Best regards,
RikardJanuary 10, 2021 at 5:29 am in reply to: Videos don't show up: just Black Box with Timecode #1271284Hey patneu,
Thanks for the login details. I can’t access the login page though:
Forbidden
You don’t have permission to access this resource.Are you blocking some IP ranges maybe? If so then please try disabling that, or let us know which countries are allowed.
Best regards,
RikardHey Eva_Lutions,
I changed it to thin on the page in private, and the setting is reflecting on front end as well. If I’m misunderstanding the problem you are having, then please try to explain it a bit further.
Best regards,
RikardHi,
Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Tim2309,
Sorry for the problem. We are expecting the new version of the theme to be ready at the later part of this month, and it should address both of your issues. Please continue using the jQuery migrate plugin until then.
Best regards,
RikardHi Simo,
When you pick the image from the WordPress gallery, then you will get an option to select the resolution of the image in the bottom of the sidebar. Please make sure that the version you pick is a high resolution version of the image there.
Best regards,
RikardHey Dzimnikov,
Please try the following in Quick CSS under Enfold->General Styling:
.home .template-page { padding-top: 0; padding-bottom: 0; }Best regards,
RikardHi,
We haven’t tested all available sliders, but the LayerSlider is a good and versatile slider. If you are looking for an alternative, then there are other sliders in the theme. I don’t have any recommendations for you when it comes to third party plugins unfortunately.
Best regards,
RikardHi,
Thanks for the update. You can do that if you turn your header sticky on mobile: https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile. Then you can add the button in a widget: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. We can help you out with styling, once you have added it.
Best regards,
RikardHey smakarate,
Please try the following in Quick CSS under Enfold->General Styling:
.av-active-tab-title { background: red; }Best regards,
RikardHey finchkelsey,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJanuary 10, 2021 at 4:17 am in reply to: blog post front end doesn't update after editing backend #1271274Hi Lisa,
No, I can’t see any FTP login details in this thread unfortunately. Please try sending them again, and make sure that you write something in the public box of your message as well.
Best regards,
RikardHi,
Thanks for that. Please see screenshot in private for what I see on my end, I’m not sure exactly how to reproduce it. Could you try explaining the problem a bit further please?
Best regards,
RikardJanuary 10, 2021 at 4:04 am in reply to: How to adjust background color and styling of blog filter options? #1271272 -
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