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  • September 3, 2019 at 12:07 am #1133139
    NicoleVA

    Hi,
    after Enfold’s last update the message “This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form” has appeared under all of the contact forms on my website (I have eight).
    I have enabled both the V2 and V3 reCaptcha (and I am currently using v2) and it is actually visibile at the bottom of each form, but the message is still there, on all eight forms. How do I cancel that?
    It looks pretty unprofessional to have that message visible.

    Thanks a lot for your help

    Nicole

    EDIT: problem solved. Thanks

    • This topic was modified 4 years, 8 months ago by NicoleVA.
    September 3, 2019 at 10:37 am #1133303
    Michael Beck

    Same Problem for me after update.

    September 3, 2019 at 11:55 am #1133320
    Wulius

    Same here after updating

    September 3, 2019 at 11:01 pm #1133560
    NicoleVA

    Thanks a lot for your help Michael: it worked for me too!
    Plus, support has not answered me yet so your post was super precious.
    Have a great one.
    Nicole

    September 4, 2019 at 5:39 am #1133606
    Rikard

    Hi Nicole,

    Thanks for the update and sorry for the problem. What exactly did you do to remove the message?

    Best regards,
    Rikard

    September 5, 2019 at 2:31 pm #1134429
    sammysouthall

    Yes I would urgently like to know how to remove this message – even going back to the old enfold numbers check system has not worked Thanks Sam

    September 5, 2019 at 3:16 pm #1134442
    eC

    Hi, also interested in the solution.

    September 5, 2019 at 4:54 pm #1134500
    Wulius

    Seems to be fixed .. can´t see the message anymore after updating ReCAPCHA
    But the form was working also with message, so I just put in custom-css:

    .avia-disabled-forn {
    display: none;
    }

    :)

    • This reply was modified 4 years, 8 months ago by Wulius.
    September 7, 2019 at 2:51 am #1135182
    Rikard

    Hi,

    Thanks for sharing @Wulius, but I think the correct CSS should be this?

    .avia-disabled-form {
  display: none;
}

    Best regards,
    Rikard

    September 7, 2019 at 5:51 pm #1135435
    igorvavrik

    Enfold needs to fix this ASAP! I have the same thing!

    September 9, 2019 at 3:09 pm #1136056
    Ismael

    Hi,


    @igorvavrik    : We don’t really see any issue with the contact form in that page. Is it fixed?

    Best regards,
    Ismael

    November 4, 2019 at 10:34 pm #1153781
    BrendaSarg

    That css worked for me…only form is mispelled as forn in the code. So Wulius’ code is correct.

    November 4, 2019 at 10:37 pm #1153782
    BrendaSarg

    Forget it. It didn’t work. When I submit the form it gives: Invalid form for reCAPTCHA sent.

    GAH!

    November 5, 2019 at 10:23 am #1153922
    Rikard

    Hi BrendaSarg,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    • This reply was modified 4 years, 6 months ago by Rikard.
    January 20, 2020 at 3:20 pm #1176330
    Raphael

    Hi Guys, running newest version: 4.7.1 – How can I deactrivate. It is like there´s n entry in the dartabase what is not getting out with deactivationg the shitty Gpoogle recaptchas.

    message on all contact fields:
    “This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.”

    But Google recaptcha is deactivated – i teried everything!

    January 20, 2020 at 5:40 pm #1176368
    Günter

    Hi,


    @hunter74

    Thanks for reporting – could reproduce it. Seems you have deactivated in contact form but still active in theme options.

    As a quick fix you an deactivate reCaptcha in theme options. In the next update there will be a fix if active in theme options and deactivated on contact form.

    Release should be within the next day(s).

    Best regards,
    Günter

    January 8, 2021 at 12:37 pm #1271030
    Hagen404

    The same problem here on 4.7.6.4
    If I add the Captcha (v2 or v3) I just get this error:
    “Dieses Kontaktformular ist momentan deaktiviert, da Sie den Google reCAPTCHA-Service noch nicht akzeptiert haben. Dieser ist für die Validierung des Sendevorgangs jedoch notwendig”

    The CSS Hack:
    .avia-disabled-form { display: none; }
    Did not work.

    Theme Details:
    Theme: Enfold
    Version: 4.7.6.4
    Installed: enfold
    AviaFramework Version: 5.0
    AviaBuilder Version: 4.7.6.4
    aviaElementManager Version: 1.0.1
    ML:256-PU:30-PLA:16
    WP:5.6
    Compress: CSS:all theme files – JS:all theme files

    January 10, 2021 at 5:36 am #1271286
    Rikard

    Hi Hagen404,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    January 10, 2021 at 4:39 pm #1271381
    Hagen404

    done

    Google ReCaptcha does not work with Enfold Version: 4.7.6.4

    January 14, 2021 at 5:38 pm #1272479
    Ismael

    Hi,


    @Hagen404    : Thank you for opening a new thread. Please continue the discussion there. We will close this one for now.

    Best regards,
    Ismael

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