Hey filiski,

Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi Stefan,

Could you post a link to where we can see the section in question please?

Best regards,
Rikard

Hi Stephen,

There’s a long wait for the server to respond in the test in private, you can see it indicated in yellow. If you can get that down a bit then you will likely take a second off the load time at least. That is not something we can help you out with though, you would have to reach out to your hosting provider about that.

Best regards,
Rikard

Hi breezemedia,

Thanks for the update. I take it you got it working then?

Best regards,
Rikard

Hi Gert,

Great, I’m glad that you found a solution and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for that. After researching this for a while, I realised that this is actually how it’s supposed to work, when using the mobile menu for desktop as you are on the site in question:

If checked the menu will stick at the top of the page once it touches it. This option is ignored when burger menu icon is shown.

Maybe you want to activate the regular menu, and only use the mobile menu for smaller sized screens?

Best regards,
Rikard

Hi,

Thanks for the updates. I’m not sure if you need any further help with this problem?

Best regards,
Rikard

Hi webservantnaoz,

I can’t see the jQuery migrate helper plugin installed on your site, could you try to install it to see if that helps with the problem?

Best regards,
Rikard

Hi,

You can do that by changing the page name, or by using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

Hey jonathan,

The person behind inoplugs is working for us, yes. If you need help with one of his plugins then I suggest that you reach out to him directly. I’m sure that whatever problem you are having with one of his plugin is not intentional.

Best regards,
Rikard

Hey patrizio74,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Great, I’m glad that @guenni007 could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the update. I activated the new version, but the Layout Builder is still not loading unfortunately. There are error messages coming from the file in private, could you try disabling the ecwid shopping cart to see if that makes any difference please?

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

How exactly did it break your site? Please try to be as specific as possible. I would recommend that you copy the site to a staging area, then update there first. We can then look at the problems you are getting on the updated site.

Best regards,
Rikard