Page 806 – Support | Kriesi.at – Premium WordPress Themes

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Posts
January 15, 2021 at 9:56 am in reply to: enfold shop overview standard #1272635
Rikard
Keymaster
Hi Jürgen,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia_cart_buttons {
    opacity: 1;
}
```
Best regards,
Rikard
January 15, 2021 at 4:19 am in reply to: Problems after updating to version 4.7.6.4 #1272572

Rikard
Keymaster

Hi sasarasasa,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 15, 2021 at 4:18 am in reply to: Problems after updating to version 4.7.6.4 #1272571

Rikard
Keymaster

Hi Janine,

Thanks for that. Could you post login details to both site in private as well please?

Best regards,
Rikard

January 15, 2021 at 4:15 am in reply to: Two columns with borders around the full block #1272569

Rikard
Keymaster

Hi Sylvie,

Thanks for the update. Could you post a link to where you want to add this please? You can upload screenshots to a service like Google Drive or Dropbox, then link to it here.

Best regards,
Rikard

January 15, 2021 at 4:13 am in reply to: Unable to delete categories #1272568

Rikard
Keymaster

Hi Ed,

Thanks for that. I can’t see any option to delete most of your categories either unfortunately. How exactly were those categories added?

Best regards,
Rikard

January 14, 2021 at 1:56 pm in reply to: Contact form styling and salesforce integration issue #1272401

Rikard
Keymaster

Hi Gary,

Thanks for the update. The CSS is still being served via a CDN, which makes it very difficult to see where it’s coming from, please see private. I still can’t see the CSS I added applying either.

I’m sure you could integrate the theme form with salesforce, but that would be out of scope of theme support unfortunately.

Best regards,
Rikard

January 14, 2021 at 1:50 pm in reply to: How to adjust background color and styling of blog filter options? #1272399
Rikard
Keymaster
Hi,

You can try to give the menu some bottom margin to place it where you would like it:
```
.html_header_sidebar .main_menu {
    margin-bottom: 400px;
}
```
Best regards,
Rikard
January 14, 2021 at 1:43 pm in reply to: Column link not working in mobile #1272397

Rikard
Keymaster

Hi Albert,

Thanks for the clarification. You can’t have duplicate IDs on a page unfortunately, since it will look for the first section which is hidden. If you want to keep your current structure, then you will have to duplicate the element which contain the links, and give them new links, and new IDs to the elements which are visible on mobile.

Best regards,
Rikard

January 14, 2021 at 1:35 pm in reply to: Google map API problem #1272396

Rikard
Keymaster

Hi Karin,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 14, 2021 at 1:35 pm in reply to: Google map API problem #1272395

Rikard
Keymaster

Hi AlainTernet,

I activated Google Maps and added your API key to the backend of the theme. I see this error message coming from Google Maps after that: https://console.cloud.google.com/project/_/billing/enable?pli=1. Please try adding billing details to the Google account which you created the API key with.

Best regards,
Rikard

January 14, 2021 at 1:29 pm in reply to: CSS is reading differently at the bottom of the page #1272391
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well:
```
#top #wrap_all .av-social-link-facebook:hover a {
    color: #fff;
    background-color: #37589b;
}

#top #wrap_all .social_bookmarks_linkedin:hover a {
    color: #fff;
    background-color: #37589b;
}

#top #wrap_all .av-social-link-instagram:hover a {
    color: #fff;
    background-color: #37589b;
}
```
And adjust the colours for Linkedin and Instagram.

Best regards,
Rikard
January 14, 2021 at 1:17 pm in reply to: Container width for one singel container #1272389

Rikard
Keymaster

Hi,

Thanks for the update. I’m getting the same problem when using the https link as well unfortunately, I’m not sure why though?

Best regards,
Rikard

January 14, 2021 at 1:13 pm in reply to: White space between the main menu and page content #1272387
Rikard
Keymaster
Hi,

Thanks for that. Please add this CSS under the previous code:
```
.page-id-36799 main.template-page {
  margin-top: 0;
}
```
Best regards,
Rikard
January 14, 2021 at 1:08 pm in reply to: Custom ID URL going to bottom of color section Mobile #1272386

Rikard
Keymaster

Hey Chris,

I checked your site on iphone simulation using Chrome, but I can’t see any problem there. Which actual devices are you using when this problem happens?

Best regards,
Rikard

January 14, 2021 at 12:35 pm in reply to: blog post front end doesn't update after editing backend #1272382

Rikard
Keymaster

Hi Lisa,

Thanks for the update. I see the same thing on my end too unfortunately. Would it be ok if we installed this plugin: https://wordpress.org/plugins/transients-manager/, and clear all the WordPress transients to see if that helps? Please make sure that you have backups of the site before you give us permission to do this. We would like to disable your caching plugin for debugging purposes as well, if that is ok?

Best regards,
Rikard

January 14, 2021 at 12:26 pm in reply to: Old Enfold web site (Version 3.6.1), How to repair it ? #1272379

Rikard
Keymaster

Hi,

Thanks for the update. I don’t think you should erase anything, that would be your last resort. Did you try to disable all plugins, then install the problem plugin? If not, then please try that out. If that works out, then you can enable the rest of the plugins one by one to see when things start breaking.

Best regards,
Rikard

January 14, 2021 at 12:23 pm in reply to: Layer Slider not working without the WP Admin login and did update the theme #1272378

Rikard
Keymaster

Hi chrisguess,

Thanks for that. First off, could you try updating the theme to the latest version (4.7.6.4) on the staging site, to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 14, 2021 at 5:52 am in reply to: Mobile menu hidden when selecting alternate menu for mobile #1272314

Rikard
Keymaster

Hi again,

If you would like to fix it yourself, then please replace /enfold/includes/helper-main-menu.php, with this file: https://www.dropbox.com/s/6gmyfwwcicl0mdi/helper-main-menu.php?dl=0

Best regards,
Rikard

January 14, 2021 at 5:27 am in reply to: Mobile menu hidden when selecting alternate menu for mobile #1272308

Rikard
Keymaster

Hey Vada,

Sorry for the problem. We haven’t officially released the fix for this yet, but we can try to install our latest beta version of the theme for you if you like? If you would like that, then please share FTP login details with us as well.

Best regards,
Rikard

January 14, 2021 at 5:23 am in reply to: Icon Grid Alignment #1272306
Rikard
Keymaster
Hi Nathan,

Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:
```
#icon_size .avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner {
    top: 30%;
}
```
Best regards,
Rikard
January 14, 2021 at 5:18 am in reply to: Failed to initialize plugin: avia_builder_button #1272305

Rikard
Keymaster

Hey Juanjo,

Sorry for the problem and thanks for the login details. Could you try to disable the
Classic Editor plugin to see if that makes any difference please? You shouldn’t need it anyway. If that doesn’t change anything, then please try disabling all plugins, to see if there is a conflict coming from any of them.

Best regards,
Rikard

January 14, 2021 at 5:10 am in reply to: Mobile anchor points #1272304

Rikard
Keymaster

Hi Santiago,

I get a 404 error on the page you linked to, please check the URL and post it again.

Best regards,
Rikard

January 14, 2021 at 5:09 am in reply to: Advanced menu toggle #1272303

Rikard
Keymaster

Hi canadianllama,

Thanks for the feedback. If you need any further help then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 14, 2021 at 5:07 am in reply to: My Enfold LayerSlider WP slider stopped playing automatically #1272302

Rikard
Keymaster

Hey LindaK816,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 14, 2021 at 5:05 am in reply to: Linked Overlay with arrow #1272300
Rikard
Keymaster
Hi Joe,

Please try the following in Quick CSS under Enfold->General Styling:
```
.image-overlay-inside {
  display: none; 
}
```
If that doesn’t work then please post admin WordPress login details in private so that we can have a closer look.

Best regards,
Rikard
January 14, 2021 at 4:57 am in reply to: Font size in selection Tab #1272299
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS instead:
```
.av-tab-arrow-container {
    width: 400px;
}
```
Best regards,
Rikard
January 14, 2021 at 4:53 am in reply to: Vertical menu 2nd-level #1272298
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#menu-item-shop .dropdown_widget {
    right: 150px;
}
```
Best regards,
Rikard
January 13, 2021 at 1:44 pm in reply to: Many Bugs in /wp-includes/tinymce… // Layout Architekt #1272155

Rikard
Keymaster

Hi,

Thanks for that. Please try installing this plugin, and clear all WordPress transients using it: https://wordpress.org/plugins/transients-manager/. If that doesn’t help then please try disabling all plugins in order to check for any conflicts coming from any of them.

Best regards,
Rikard

January 13, 2021 at 1:40 pm in reply to: Blog page titles and font size #1272154
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.blog .slide-entry-title {
    line-height: 0.8em;
}
```
Best regards,
Rikard
January 13, 2021 at 1:38 pm in reply to: Mobile menu issue on iPhone #1272153

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 24,151 through 24,180 (of 93,431 total)

← 1 2 3 … 805 806 807 … 3,113 3,114 3,115 →