Hi Kim,

I’m very sorry for the late reply. I had a look at your layout on mobile, but I can’t see anything missing. Could you post a screenshot indicating the missing elements please?

Video; I’m using Chrome, but I can’t see any problems on desktop or mobile, the video is playing fine on both screen sizes. Could you try loading the site in an incognito browser window please?

Best regards,
Rikard

Hi,

I’m very sorry for the late reply. I’m glad that you found a solution though, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the login details, and sorry for the late reply. I’m not sure why the WooCommerce review are still appearing after disabling it, but it looks like it’s a theme issue. I will report this to our developers. Until they come up with a fix, I have added this to your functions.php file, which removes the reviews tab:

add_filter( 'woocommerce_product_tabs', 'wcs_woo_remove_reviews_tab', 98 );
    function wcs_woo_remove_reviews_tab($tabs) {
    unset($tabs['reviews']);
    return $tabs;
}

I’m not sure I understand the problem with the disappearing images, could you post a link to where we can reproduce this problem please?

Best regards,
Rikard

Hi alexanderfiegl,

I’m very sorry for the late reply. I tried checking your site, but the example you posted leads me to a 404 page, could you check the URL and post it again please? Your screenshots are not working either, please upload them to somewhere where we can access them.

Best regards,
Rikard

Hi Stefan,

I’m very sorry for the late reply. I’m glad that you found a solution to your problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey ibolee,

Could you post a link to where we can see the actual problem please? Also try reaching out to the plugin developers to see if they can help you out.

Best regards,
Rikard

Hey Kristin,

Please try this in Quick CSS to remove the uppercase text styling:

th {
    text-transform: none;
}

The waxing header is outside the table, please try to copy it into the table, inside a th tag:

<th>Waxing</th>

If you need help with that then please post admin WordPress login details in private.

Best regards,
Rikard

Hey cwittfengshui,

I checked the post in private, but I can’t see any problems there. Could you post a link to where we can see an example of the problem you are having please?

Best regards,
Rikard

Hey cavanaughb,

Thanks for the screenshot. Could you post a link to where we can see the actual problem as well please?

Best regards,
Rikard

Hi Carole Anne,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

Hi Jean-Michel,

Sorry for the problem. If you don’t have access to the theme files in Themeforest account, then you will have to purchase another license unfortunately. You can do so here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Once you have access to the theme files, then the update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey SandraSquires,

I’m not sure which links you are referring to, but please keep in mind that anchor links are case sensitive. That means that linking to http://your.site/#AboutUs, is not the same thing as linking to http://your.site/#aboutus

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Linda,

Thanks for that. First off, could you try disabling all plugins to see if that changes anything please? If not then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and change the jQuery version to 1.12.4 in the plugin options.

Best regards,
Rikard

Hey Monika,

I can’t see any problems loading your site on mobile using iphone emulation in Chrome, or on an actual android device. How can we reproduce the problem you are having on your end?

Best regards,
Rikard