I have an old website that was made by an agency which went to bankruptcy 2 years ago. Now, I’d like to update the Enfold theme which was used, because it cause a lot of errors (I have version 3.8 and you are now at 4.6 I think). So, is it possible to pay for an upgrade or do I have to buy the theme again?
Sorry for the problem. If you don’t have access to the theme files in Themeforest account, then you will have to purchase another license unfortunately. You can do so here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Once you have access to the theme files, then the update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Ok, I understand.
Did you need additional help with this topic or shall we close?
it’s ok, you may close ;-)
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