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Hi,
Thanks for the update, but your screenshot is still not accessible. Please try uploading it to imgur.com instead, then link to it here.
About the page you linked to; what do you need to change there? If you want to remove the image overlay, then you can do so under Enfold->Advanced Styling.
Best regards,
RikardHi Steven,
Thanks for the update. So things are working as they should now then?
Best regards,
RikardJanuary 19, 2021 at 1:11 pm in reply to: how to change the title and content font size and colour in blog grid layout #1273689Hi,
Thanks for the update. I can’t check your site, since the page password doesn’t work anymore, and the WordPress login page returns a 403 forbidden error.
Best regards,
RikardHi,
Thanks for the update. The first error message is not an error message, it simply informs you what the jQuery migrate plugin is used for, and what they state is correct.
The second notice is to remind you of the fact that any edits you have made to the parent theme files will be overwritten on updates. If you want to make sure that you do not lose anything during the update, then please keep proper backups of your site, like stated in the text.
Best regards,
RikardHi Axel,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJanuary 19, 2021 at 12:19 pm in reply to: issue with responsive layout not showing all sections of page. #1273661Hi Kim,
Thanks for the update. Are you referring to the section to the right of the header which reads Take a virtual look around? If so then there is padding applied to that, please try removing that in the element options. If that is not the problem, then please try to explain a bit further, or post a screenshot highlighting it.
Best regards,
RikardHi,
The theme is not responsible for the placing of Yoast elements, so you are looking for support in the wrong place. But the layouts of the of the classic and block editor are different, and this is WordPress core functionality. In the block editor, they are trying to move everything to the sidebar.
I switched to the classic editor on your installation, and I see Yoast at the bottom of the layout window after that, so it’s working as it should. If you need further help with the Yoast plugin, then please try reaching out to their support.
Best regards,
RikardHi,
When you edit each slide, then you have the option to add a caption in the Caption tab in the Content tab in the element option. Please try adding the code there.
Best regards,
RikardHi,
Great, I’m glad that you can login now. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Maarten,
Thanks for the update. I’ll go ahead and close this thread for now then, let’s continue in your other thread.
Best regards,
RikardHi Schmiddy,
The mobile menu is working fine on your site when I checked it just now, please try loading the site in an incognito or private browser window. Please refer to this for a permanent fix: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/
Best regards,
RikardJanuary 19, 2021 at 6:00 am in reply to: Can I edit the formatting of the PORTFOLIO items text? #1273559Hey Stephen,
Please try the following in Quick CSS under Enfold->General Styling:
.home #av-sc-portfolio-1 h3.grid-entry-title { font-size: 16px; background: red; } .home #av-sc-portfolio-1 .grid-content { background: red; }Best regards,
RikardHi,
Thanks for that. Disabling plugin had no effect when I tried it either unfortunately. Please share FTP login details in private as well, so that we can try to reinstall the theme for you.
Best regards,
RikardJanuary 19, 2021 at 5:24 am in reply to: One of the top pages in google isn't a page I want on my website #1273555Hi,
Thanks for the update. The URL in question is valid, since the base page has pagination, please see private. Why Google has selected to show or index that particular page of the pagination, I can’t say unfortunately. If you don’t want the URL structure to work this way, then please remove pagination from the page in question.
Best regards,
RikardJanuary 19, 2021 at 5:18 am in reply to: Enfold drop down menu not working on mobile devices #1273554Hi,
Thanks for that. Please refer to this for a temporary fix, until the new version of the theme is available: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/. If you don’t want to edit the theme files, then please install this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.
Best regards,
RikardHi d4001711,
You have selected to deactivate the LayerSlider in the theme options under Enfold->Layout Builder->Integrated (Bundled) LayerSlider Plugin. Please activate it there.
Best regards,
RikardHi Bertrie,
Thanks for the update. If you have the same problem on other sites as well, then we need to take a closer look at them too. Please provide FTP and WordPress login details in private for each of the problem sites, so that we can have a look at them.
Best regards,
RikardHi Hanna,
Thanks for that. I can’t seem to login either unfortunately, could you try renaming the theme folder via FTP in order to activate one of the default WordPress themes please? We can do it for you if you give us permission to do so.
Best regards,
RikardHi,
That is the default layout when using the Block Editor, if you want the old layout then you can switch to the Classic Editor in the main page of the theme options.
Best regards,
RikardHi NicoleVA,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHey Jeff,
Thanks for the login details. I tried logging in to your site, but I get the error message in private once logged in. Could you let us know when the site is up again?
I do see that you are running an old version of the theme though, so I would recommend that you update to the latest version. If you don’t have access to the theme files in Themeforest, then that is the first step you need to take. Either get it from the person who bought your license, or purchase a new one here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Once you have access to the theme files, then please refer to this: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Thanks for the update. I tried logging into your site, but the login details don’t seem to be working:
Unknown username. Check again or try your email address.
Please check and verify.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.av_one_half .av-milestone { width: 492px; }Best regards,
RikardHi Janneke,
We are a vendor on the Themeforest platform, so that means we have to adjust to them. Right now they don’t have anything like that available, so for now, I think you will have to purchase licenses as you go unfortunately. There might be an option for what you are looking for in the future, but that is up to Themeforest/Envato to decide.
Best regards,
RikardJanuary 18, 2021 at 6:53 am in reply to: Many Bugs in /wp-includes/tinymce… // Layout Architekt #1273242Hi,
Thanks for the update. I do see errors when editing the page in private, though the error messages do not seem to be theme related, and the same goes for the warnings you posted in your last reply. Are we allowed to disable all plugins for debugging purposes?
Best regards,
Rikard-
This reply was modified 5 years, 1 month ago by
Rikard.
January 18, 2021 at 6:47 am in reply to: how to change the title and content font size and colour in blog grid layout #1273241Hey Tia,
Please try the following in Quick CSS under Enfold->General Styling:
.page-id-1064 .avia-content-slider h3.slide-entry-title { font-size: 24px; color: #000; } .page-id-1064 .avia-content-slider .slide-entry-excerpt { color: red; } .page-id-1064 .avia-content-slider .slide-meta .slide-meta-comments, .page-id-1064 .avia-content-slider .slide-meta .slide-meta-del { display: none; }Best regards,
RikardHi marco_b,
Please refer to this: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/
Best regards,
RikardJanuary 18, 2021 at 6:38 am in reply to: Move Paypal button under "Proceed to checkout" button #1273239Hey Silvia,
Could you post a link to where we can see the elements in question please?
Best regards,
RikardJanuary 18, 2021 at 6:37 am in reply to: Style 'Dark Transparent' Contact Form submit button #1273238 -
This reply was modified 5 years, 1 month ago by
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