Page 799 – Support | Kriesi.at – Premium WordPress Themes

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January 23, 2021 at 5:50 am in reply to: Bar above main menu #1274897
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_meta .avia-icon-pos-left {
    float: none;
}
```
If you want an icon next the fraud warning menu item, then you should be able to add shortcode as you did with the other element, but in the menu item text under Appearance->Menus.

Best regards,
Rikard
January 23, 2021 at 5:45 am in reply to: Sidebar display problems after Update #1274896

Rikard
Keymaster

Hi Sean,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 23, 2021 at 5:42 am in reply to: Problems with Enfold 4.7.6.4, WP 5.6 (Avia Editor and others) #1274895

Rikard
Keymaster

Hey harpaceas,

Thanks for the login details. The SG Optimizer plugin was creating problems on your site, it does that when file compression is active under Enfold->Performance. I turned that off for you, and the mobile menu is working as it should now. Please review your site.

Best regards,
Rikard

January 23, 2021 at 4:58 am in reply to: Mobile anchor points #1274891

Rikard
Keymaster

Hi Santiago,

Thanks for the update. If you are linking to a section with a specific ID, and you then select to hide that section on mobile, then the link won’t work. You have to link to the section ID which is actually visible. Please try duplicating the element which you are linking from, and show it only on mobile, then update the link to correspond with the section ID which is only visible on mobile.

Best regards,
Rikard

January 23, 2021 at 4:50 am in reply to: Center Secondary Menu #1274889
Rikard
Keymaster
Hi NicomIT,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 990px) {
#top .av_secondary_right .sub_menu {
    float: none;
}
#avia2-menu {
    display: table;
    margin: 0 auto;
    float: none;
}
}
```
Best regards,
Rikard
January 23, 2021 at 4:37 am in reply to: Header color customizing problems #1274888
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
```
.current-menu-item > a > .avia-menu-fx {
    opacity: 0;
}

#avia-menu li.current-menu-item {
    background-color: #007dbb;
}

#avia-menu li.menu-item:hover {
    background-color: #007dbb;
}
```
Best regards,
Rikard
January 23, 2021 at 4:33 am in reply to: No arrows option in testimonial slider? #1274887

Rikard
Keymaster

Hi,

Yes, that was the only change. Are you ok with using that setting?

Best regards,
Rikard

January 23, 2021 at 4:28 am in reply to: How to revise the post slider title from H3 to H4? #1274886
Rikard
Keymaster
Hi Enffie,

Victoria added it to your functions.php file, the function in question starts at line 34 in that file:
```
function my_avf_customize_heading_settings
```
Best regards,
Rikard
January 23, 2021 at 4:24 am in reply to: Penetrantes Caching – wie abschalten? #1274885

Rikard
Keymaster

Hi ECONLUX,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 23, 2021 at 4:20 am in reply to: Many Bugs in /wp-includes/tinymce… // Layout Architekt #1274882

Rikard
Keymaster

Hi Felix,

Thanks for the update. The theme should be compatible with the PHP versions you listing, so I’m not sure why that would be happening. There might be warnings, but that shouldn’t affect any functionality on the backend, and I don’t think it explains the connection reset problem. I did check your site now though, and everything seems to be working fine. Are you experiencing the same thing on your end?

Best regards,
Rikard

January 22, 2021 at 1:18 pm in reply to: Updating theme from Zipped file in dashboard #1274688

Rikard
Keymaster

Hi sensiblekaren,

The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

January 22, 2021 at 1:16 pm in reply to: Advanced – Custom CSS Class For Heading Tag NOT WORKING #1274685

Rikard
Keymaster

Hi Scott,

Could you post a link to where we can see the element you are trying to target please?

Best regards,
Rikard

January 22, 2021 at 1:14 pm in reply to: Double hamburger menu on iPad landscape mode #1274684
Rikard
Keymaster
Hi,

Thanks for that. I added the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1024px) {
#header_main_alternate {
  display: none;
}
}
```
Please review your site.

Best regards,
Rikard
January 22, 2021 at 1:05 pm in reply to: Expand Avia Layout Builder Button Missing #1274680

Rikard
Keymaster

Hi,

Thanks for the screenshots. Please share FTP login details in private so that we can try to install a fresh version of the theme for you.

Best regards,
Rikard

January 22, 2021 at 12:58 pm in reply to: Tab Section, individual tab height not showing correctly #1274672

Rikard
Keymaster

Hi,

On which page are you getting these results? The page you linked to initially leads to a 404 page now.

Best regards,
Rikard

January 22, 2021 at 6:07 am in reply to: Error Contact Form #1274619

Rikard
Keymaster

Hey maria_96,

If you are having problems with the Contact Form 7 plugin, then please try reaching out to their support first, as our support for third part plugins is limited.

Best regards,
Rikard

January 22, 2021 at 6:02 am in reply to: When updating to WP 5.6 Avia builder stops working #1274617

Rikard
Keymaster

Hi Thomaslay,

I’m getting a 403 error on your login page, please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also make sure that the login page is accessible, or let us know which countries or regions are blocked.

Best regards,
Rikard

January 22, 2021 at 6:01 am in reply to: When updating to WP 5.6 Avia builder stops working #1274616

Rikard
Keymaster

Hi harpaceas,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

January 22, 2021 at 5:58 am in reply to: Link color on mobile phone always like background color #1274614

Rikard
Keymaster

Hi,

Thanks for the info. I’m not sure if we have an iphone 12 to test with, but I’ve asked the rest of the team for help. Please reply to this thread, so that it gets added back to our support queue.

Best regards,
Rikard

January 22, 2021 at 5:52 am in reply to: Problem with not showing homepage but error 404 #1274613

Rikard
Keymaster

Hi Timo,

Thanks for the screenshots. Please send us a temporary WordPress admin login and login URL as well, so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 22, 2021 at 5:50 am in reply to: Custom Menu #1274611

Rikard
Keymaster

Hi Nikole,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 22, 2021 at 5:49 am in reply to: Darstellungsprobleme in älterer Chrome Version #1274610

Rikard
Keymaster

Hey Tomicek1509,

Thanks for the screenshot. I don’t think that is a browser problem, since it looks like no CSS is being loaded at all. In which version and OS are you seeing that on? If it works as expected after a reload, then you are likely getting locally cached results on first load.

Best regards,
Rikard

January 22, 2021 at 5:43 am in reply to: Problem with content Element "timeline" is not displayed #1274606

Rikard
Keymaster

Hi,

Thanks for that, login details are working now. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

Best regards,
Rikard

January 22, 2021 at 5:39 am in reply to: header widget image has disappeared #1274605

Rikard
Keymaster

Hi Kim,

You need to add this code in order to register the widget: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. I can’t see that added to your site. I would recommend that you activate the child theme, then add this customisation into functions.php in your child.

Best regards,
Rikard

January 22, 2021 at 5:22 am in reply to: Portfolio Switch Grid/Listing #1274601

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution to your problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 22, 2021 at 5:21 am in reply to: Bug on the store (paging), redirection and footer #1274599

Rikard
Keymaster

Hi Audrey,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 22, 2021 at 4:29 am in reply to: Problem with YouTube and able Player #1274582

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 22, 2021 at 4:27 am in reply to: Facebook like box are not displayed #1274581

Rikard
Keymaster

Hi Alan,

I tried deactivating your WP Rocket plugin, and it’s showing fine in all browsers after that. Could you try reaching out to the developers of that plugin, to see if they can tell you what is going wrong please?

Best regards,
Rikard

January 22, 2021 at 4:16 am in reply to: yoast editor ONLY in editor page side bar #1274578

Rikard
Keymaster

Hi,

Thanks for the update. You said that your problem was fixed in the other thread, so I’m not sure how it relates here? Is the Yoast functionality working on your actual site, or is the problem that the Yoast boxes are situated in the wrong place?

If the problem is caused by Yoast and/or Polylang, then please try reaching out the developer of those plugins.

Best regards,
Rikard

January 22, 2021 at 4:13 am in reply to: Icons are not displayed on Chrome #1274577

Rikard
Keymaster

Hi,

Thanks for the update. I can only see a coming soon page, when I try to view any of your pages. How can we see the front end of your site?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 23,941 through 23,970 (of 93,430 total)

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