Page 717 – Support | Kriesi.at – Premium WordPress Themes

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May 12, 2021 at 6:54 am in reply to: Drop Down menus #1299835

Rikard
Keymaster

Hi,

The menu will act like that since you have selected to open the sub menu items on click, and the parent item can only do one thing on click. Please select to create a clone in the Clone title menu items to submenu option under Enfold->Main Menu->Burger/Mobile Menu. You can also select to use a different menu for mobile under Enfold->Main Menu->General.

Also please consider updating the theme to the latest version (4.8.2): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 12, 2021 at 6:20 am in reply to: Menu item in Socket and Header have same custom link but behave differently #1299830

Rikard
Keymaster

Hi,

Thanks for the update. Please see screenshot in private, that is what we need details for as well, in order to access your site.

Best regards,
Rikard

May 12, 2021 at 6:14 am in reply to: Spam Mails coming through enfold-contact-form #1299829

Rikard
Keymaster

Hi Michael,

Did you try adding Google Recaptcha to the form? If you need further help then please provide us with admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 12, 2021 at 6:06 am in reply to: Captcha Issue – can we use "hCaptcha" instead? #1299824

Rikard
Keymaster

Hi,

I’m not sure if this is something which we would consider implementing, but I’ll reach out to our developer with your request, to see what they say about it. Please reply to this thread once you have read it, so that it gets added back to our support queue.

Best regards,
Rikard

May 12, 2021 at 6:01 am in reply to: Enfold slow loading front & back end. Need Help #1299823

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

May 12, 2021 at 5:56 am in reply to: Grid row alignment is misaligned for some elements #1299821

Rikard
Keymaster

Hi,

Thanks for the update, we’ll look into that problem for a future release of the theme. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 12, 2021 at 5:38 am in reply to: Converting Avia Framework/Enfold Website to Static – [HELP] Paid gig potentially #1299820

Rikard
Keymaster

Hey Anthony,

We don’t have any solution for that unfortunately, I would suggest that you have a look at a plugin. The contact form and search will likely not work if the site is published as a static site. You would have to exchange that functionality with other solutions.

Best regards,
Rikard

May 12, 2021 at 5:34 am in reply to: Area Widget non visibile nella pagina Homepage #1299819

Rikard
Keymaster

Hi,

Thanks for the update and clarification. You only have product filters in that sidebar, and they will only display on WooCommerce pages where you have product listings/results. The widget area will work if you add a text widget to it for example, but the product filters will not display on the front page.

Best regards,
Rikard

May 12, 2021 at 5:21 am in reply to: Church demo does not look similar (mobile view) #1299815

Rikard
Keymaster

Hi Arnout,

I can see some differences on my end too, but it’s not completely missing padding. Could you post a screenshot highlighting the problem, and let us know what you would like to change please?

Best regards,
Rikard

May 12, 2021 at 5:16 am in reply to: Google maps problem #1299811

Rikard
Keymaster

Hey coje_ue,

I think that is only a translation error, your Google Maps API key should go in that field. Are your maps working or not? If you need further help then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 12, 2021 at 5:14 am in reply to: Unique Header Including Menu #1299810

Rikard
Keymaster

Hi Daryl,

I’m not sure exactly what your requirements are, but the easiest way is likely to hide the default header in the Layout menu on the page in question, then create your own header using the theme Layout Builder.

Best regards,
Rikard

May 12, 2021 at 4:57 am in reply to: Issue with theme import #1299802

Rikard
Keymaster

Hi Keith,

The magazine elements didn’t have any selections, so I did that for you, and they are displaying posts now. You don’t have any categories for your events, please try creating an actual event, then assign it a category, then select to display that category in the upcoming events element.

Best regards,
Rikard

May 12, 2021 at 4:45 am in reply to: Enfold Demo – Error: cURL error 28 Connection timed out #1299796

Rikard
Keymaster

Hey Jorge,

Maybe this will help you out? https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

Best regards,
Rikard

May 12, 2021 at 4:42 am in reply to: ALB and The Events Calendar pro – ALB disable calendar fields #1299794

Rikard
Keymaster

Hi Jan,

Thanks for the update. We’ll keep this thread open, in case you should need any further help from us.

Best regards,
Rikard

May 11, 2021 at 2:26 pm in reply to: Homepage showing as non-indexable in SEO tools #1299683

Rikard
Keymaster

Hi,

The theme adds that, but if you run Yoast, the plugin settings should apply.

Best regards,
Rikard

May 11, 2021 at 1:52 pm in reply to: Links on Images & Buttons Changing to set Manually When Translated Using WPML #1299679

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted are not working anymore, please check and verify.

Best regards,
Rikard

May 11, 2021 at 1:50 pm in reply to: Layout of mobile and tablet menu full overlay not correct #1299677
Rikard
Keymaster
Hey JannyPolak,

Please try the following in Quick CSS under Enfold->General Styling:
```
#av-burger-menu-ul li {
  text-align: center;
}
```
Best regards,
Rikard
May 11, 2021 at 1:47 pm in reply to: Picture on tablet portrait is not 100% height – on mobile portrait no issues #1299676

Rikard
Keymaster

Hey JannyPolak,

Could you post a screenshot of the problem please? Also please let us know in which browser and device you are seeing it in.

Best regards,
Rikard

May 11, 2021 at 1:42 pm in reply to: Hide header when scrolling down, show when scrolling up #1299674

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

May 11, 2021 at 1:32 pm in reply to: Massonry gallery not loading properly #1299668

Rikard
Keymaster

Hi Vojtech,

Thanks for that. I see basically the same thing as on your end, but it actually loads after a few seconds on my end. It looks like you have selected for the element to animate in the element options? If so, then please try turning that off, to see if that makes any difference. Also try to optimise your images as much as possible, as it seems like the delay on my end is due to the images being a bit heavy.

If you need further help, then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 11, 2021 at 1:03 pm in reply to: galleries images can no longer be opened #1299660

Rikard
Keymaster

Hi Franz,

Sorry about that, I misunderstood you when I posted my last reply. I see the same problem on my end, and it looks like it’s caused by one of your plugins. I tried deactivating all active plugins, and it works as it should after that. Please try activating the plugin one by one, to see which plugin is responsible for this problem.

Best regards,
Rikard

May 11, 2021 at 6:44 am in reply to: Fullscreen slider video issue #1299574

Rikard
Keymaster

Hey giuseppemansi,

Autoplay videos are disabled on mobile, but the fallback image should display of course. Could you post a link to where we can see the results you are getting please?

Best regards,
Rikard

May 11, 2021 at 6:42 am in reply to: How to align button in grid row at the bottom of the cell? #1299573
Rikard
Keymaster
Hi,

Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (min-width: 768px) {
.page-id-734 #av-layout-grid-1 .avia-button-wrap {
    position: absolute;
    bottom: -70px;
    left: 58px;
}
}
```
Best regards,
Rikard
May 11, 2021 at 6:36 am in reply to: Import of Theme-Settings failed #1299568

Rikard
Keymaster

Hi paullindqvist,

Thanks for the login details. Could you share the theme settings file you are trying to import with us as well please?

Best regards,
Rikard

May 11, 2021 at 6:33 am in reply to: Style Main Navigation buttons #1299565

Rikard
Keymaster

Hi Manfred,

Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?

Best regards,
Rikard

May 11, 2021 at 6:28 am in reply to: Beitrags Titel nicht sichtbar #1299561
Rikard
Keymaster
Hi,

Thanks for that. The title is there, but the colour is white, so it’s not visible. Please check your settings under Enfold->Advanced Styling to make sure that the h2 element is not set to white. You can also use CSS like this:
```
article h2.post-title {
  color: #000;
}
```
Best regards,
Rikard
- This reply was modified 4 years, 9 months ago by Rikard.
May 11, 2021 at 6:08 am in reply to: Facebook Pixel Code #1299558

Rikard
Keymaster

Hi,

Thanks for that. I removed a few line breaks which looked like they shouldn’t be there, please try checking if it’s working now. If not, then please provide us with further instructions on what should be added and where. For example, should it be added in the footer? Is the code in the function correct for what you are trying to track, etc.

Best regards,
Rikard

May 11, 2021 at 5:33 am in reply to: Centering buttons from a plugin #1299541
Rikard
Keymaster
Hey Dzimnikov,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (min-width: 0px) and (max-width: 480px) {
.mb-center.maxbutton-4-center .maxbutton-4-container.mb-container {
    width: 100% !important;
}
}
```
Best regards,
Rikard
May 11, 2021 at 5:19 am in reply to: Flex columns on 2/5+1/5+1/5+1/5 #1299531

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

May 11, 2021 at 5:17 am in reply to: Help with design element on header #1299530

Rikard
Keymaster

Hi,

You can try adding it to a widget in the header: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area, or add it as a background to the header element.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,481 through 21,510 (of 93,423 total)

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