Page 682 – Support | Kriesi.at – Premium WordPress Themes

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June 30, 2021 at 4:41 am in reply to: Google Analytics Cookies are loaded automaticaly #1308026

Rikard
Keymaster

Hi,

Thanks for the update, I’m glad that Ismael could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 30, 2021 at 4:37 am in reply to: Switching page issue #1308025

Rikard
Keymaster

Hi Alex,

Great, I’m glad that you found a solution, and thanks for sharing it. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 30, 2021 at 4:34 am in reply to: Custom HTML Widgets not working #1308024

Rikard
Keymaster

Hi,

Thanks for the update. Are we allowed to temporarily disable plugins for testing purposes?

Best regards,
Rikard

June 30, 2021 at 4:30 am in reply to: Banner images and colour section background images not showing #1308023

Rikard
Keymaster

Hi,

Thanks for the login details. Could you try updating WordPress to the latest version, to see if that helps please?

Best regards,
Rikard

June 30, 2021 at 3:40 am in reply to: Change product view but save the picture view #1308022

Rikard
Keymaster

Hi,

Thanks for the update. If you want to move things around in the single product page, then you can use these hooks: https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

Best regards,
Rikard

June 30, 2021 at 3:37 am in reply to: Seperate accordion to every product #1308021

Rikard
Keymaster

Hi,

Thanks for the update and clarification. There is no functionality for variable products in the theme unfortunately, maybe you could try reaching out to the developers of the plugin to see if they have a solution for you?

Best regards,
Rikard

June 30, 2021 at 3:27 am in reply to: Enfold Showcase #1308020

Rikard
Keymaster

Hi thinkjarvis,

Thanks for sharing, and for using Enfold. Very nice work!

Best regards,
Rikard

June 30, 2021 at 3:25 am in reply to: user-scalable="no" is used in the meta viewport #1308018

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 29, 2021 at 1:05 pm in reply to: Scrollbar Farbe / Scrollbar Color #1307933

Rikard
Keymaster

Hi,

Thanks for the update. The theme doesn’t actively change that no, maybe you have local settings in your browsers/devices which is applying some styling?

Best regards,
Rikard

June 29, 2021 at 1:02 pm in reply to: Alternate menu not displaying correct menu (Burger menu) #1307931

Rikard
Keymaster

Hi,

Thanks for the update. I replaced the file in question with the latest version, and your mobile menu is working as it should now. Please review your site.

Best regards,
Rikard

June 29, 2021 at 6:14 am in reply to: "Shop" title not in the same position #1307863

Rikard
Keymaster

Hi,

Thanks for that. I get the same problem as I wrote to you in your other thread, please upgrade the account to have administrator rights.

Best regards,
Rikard

June 29, 2021 at 6:13 am in reply to: Align submenu with main menu #1307862

Rikard
Keymaster

Hi,

Thanks for that. I still get the coming soon page when trying to access the page you linked to, and I can’t access the Pages menu in WordPress. Please upgrade the account to have administrator rights.

Best regards,
Rikard

June 29, 2021 at 6:06 am in reply to: Blog Blog Image fixed when scrolling #1307860
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
section#media_image-6 {
    position: fixed;
    width: 25%;
}
```
Best regards,
Rikard
June 29, 2021 at 6:02 am in reply to: Enfold Shop Banner WooCoomerce #1307855
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
#av_product_description div.av-parallax {
    top: 0;
}
```
Best regards,
Rikard
June 29, 2021 at 5:23 am in reply to: intalling enfold in parallel than a JOOMLA #1307851

Rikard
Keymaster

Hey jb84,

Maybe you could use a staging site first, then once you are ready, you can copy the site over to the permanent location?

Best regards,
Rikard

June 29, 2021 at 5:21 am in reply to: Mailchimp Widget #1307850

Rikard
Keymaster

Hey tapintoit,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 29, 2021 at 5:18 am in reply to: Wrong pricing information in Google rich text results #1307849

Rikard
Keymaster

Hi Magnus,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 29, 2021 at 5:04 am in reply to: user-scalable="no" is used in the meta viewport #1307848

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 29, 2021 at 5:03 am in reply to: Problem : text in bold in menu and submenu element #1307847

Rikard
Keymaster

Hi Rege,

Thanks for the update, I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 29, 2021 at 5:02 am in reply to: Issue with header #1307844

Rikard
Keymaster

Hi,

Thanks for the updates. I’m seeing the same thing on my end, but I can’t see what is causing it unfortunately. Are we allowed to disable plugins for testing purposes?

Best regards,
Rikard

June 29, 2021 at 4:54 am in reply to: filter custom taxonomies #1307841

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 29, 2021 at 4:52 am in reply to: Icon list + Color section = trouble loading #1307840

Rikard
Keymaster

Hi,

Thanks for that. Could you try to disable all caching on the site, to see if that changes anything please? Also please try to disable lazy load in Smush.

Best regards,
Rikard

June 29, 2021 at 4:39 am in reply to: Image on homepage not loading properly #1307838

Rikard
Keymaster

Hi,

Thanks for the update, and sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

I’m not familiar with the Optimus plugin unfortunately, so I can’t really answer your question.

Best regards,
Rikard

June 29, 2021 at 4:37 am in reply to: Search block doesn't work #1307837

Rikard
Keymaster

Hi,

Thanks for the update. When exactly are you getting that error message? Please let us know how and where we can reproduce the problem you are having.

Best regards,
Rikard

June 29, 2021 at 4:29 am in reply to: Slow Loading Pages #1307835

Rikard
Keymaster

Hey jh100,

I have replied to your first thread already, please continue there.

Best regards,
Rikard

June 29, 2021 at 4:27 am in reply to: Enfold slow loading front & back end. Need Help #1307834

Rikard
Keymaster

Hi jh100,

Please look for this button: https://imgur.com/a/AnoSPNb

Best regards,
Rikard

June 29, 2021 at 4:26 am in reply to: Slow Loading Pages #1307833

Rikard
Keymaster

Hey jh100,

Thanks for the login details. You site loads in just over 2 seconds when I test it, that a pretty good result in my opinion. There are things you could improve though, like optimising your images for example. Please see the suggestions in the test in private.

Best regards,
Rikard

June 29, 2021 at 4:18 am in reply to: Fontello after new update #1307832

Rikard
Keymaster

Hi,

Thanks for the update. Do you need any further help with this?

Best regards,
Rikard

June 29, 2021 at 4:16 am in reply to: textcolor active menu (primary and secondary) #1307831

Rikard
Keymaster

Hi rmieniawski,

You can follow this link to open a new thread, or click this button: https://imgur.com/a/AnoSPNb.

Best regards,
Rikard

June 28, 2021 at 10:12 am in reply to: Renaming of theme #1307708

Rikard
Keymaster

Hey Tabudi,

We can’t really stop users from doing that, and we don’t mind that it’s being done. You can edit that information in style.css if you like.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 20,431 through 20,460 (of 93,423 total)

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