Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1307608

    My site has been loading much more slowly since I updated the theme about a month ago. I haven’t changed anything except for the theme update to v 4.8.2. Would love to know how to fix it.

    #1307833

    Hey jh100,

    Thanks for the login details. You site loads in just over 2 seconds when I test it, that a pretty good result in my opinion. There are things you could improve though, like optimising your images for example. Please see the suggestions in the test in private.

    Best regards,
    Rikard

    #1308281

    Hi again,

    Did you check the suggestions listed in the test I linked to? You have a redirect which takes 1.5 seconds for example. Do you know where that could be coming from? If not then you hosting provider might be able to help you out with that.

    Best regards,
    Rikard

    #1308374

    Thank you, I will take a look at the images, though they used to load faster than they do now. I’m not aware of a redirect; will check with the hosting company. The videos used to start playing almost right away, but now take a long time to load first, even though I reduced their size from 1920w to 480w. Most of the pages take about 7 seconds to load on my end, after clearing my browser cache. They used to load much faster before updating Enfold.

    #1308506

    Hi,

    Thanks for the update. I still can’t see any problems on my end though, could you try loading the site in an incognito or private browser window to see if that helps? Also, how exactly are you testing the load times?

    Best regards,
    Rikard

    #1308528

    The private browsing window did help a bit with page load. The videos in particular loaded much faster. I’m curious why the private window helped, as I normally clear my browser cache before checking the load time. I am testing the load time by counting seconds, so I know it isn’t scientific. There are a couple of pages in particular where I can improve the image size, and perhaps others as well. Mainly I was just curious why it is slower than it used to be before I updated Enfold.

    #1308618

    Hi,

    Thanks for the update. If you are getting different results in private and normal browser windows, then the problem is likely local. Please try to clear all caches and cookies from your normal browser, then restart it to see if that makes any difference. You might also want to restart the machine you are working on.

    Best regards,
    Rikard

    #1308673

    OK — I have actually done all that multiple times. Will try again.

    #1308851

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1335617

    What was the outcome of this post may I ask? Interested.

    #1335656

    Hi welswebmaster,

    There wasn’t any further outcome other than what can be read in this thread.

    Best regards,
    Rikard

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