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July 24, 2021 at 1:08 pm in reply to: Block reverts to default text, even though it has custom text in the editor #1312069
Hi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that Appearance->Editor is active on your installation. If it’s not, then please provide us with FTP login details as well. Also please link directly to where we can see the actual problem on your site.
Best regards,
RikardHey koomo,
Useless as in you can’t use it? Or what exactly is not working for you?
Best regards,
RikardJuly 24, 2021 at 1:03 pm in reply to: Enfold Widgets For Footer Not Working With WordPress 5.8 #1312066Hi roelvanleuken,
I’m not sure exactly which widget you are referring to, do you mean the Latest News widget? If so, then what error messages are you seeing?
Best regards,
Rikard-
This reply was modified 4 years, 7 months ago by
Rikard.
July 24, 2021 at 1:01 pm in reply to: Enfold Widgets For Footer Not Working With WordPress 5.8 #1312065Hi onelevelmarketing,
Please try this in your functions.php file:
if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true ) { // Disables the block editor from managing widgets in the Gutenberg plugin. add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' ); // Disables the block editor from managing widgets. add_filter( 'use_widgets_block_editor', '__return_false' ); }If it doesn’t work then please try to describe you problem and bit further, and provide us with information how and where we can reproduce the problem.
Best regards,
RikardHi Kristin,
The burger menu and cart are currently to the right of your logo, so I’m not sure exactly what you mean. Maybe you could provide us with a screenshot highlighting your intentions?
Best regards,
RikardJuly 24, 2021 at 12:51 pm in reply to: Post-processing of the image failed likely because the server is busy or… #1312063Hey ashforthmarketing,
Does the same thing happen if you activate one of the default WordPress themes? If it does, then the problem is not theme specific. If you need further help with this, then please let us know how we can reproduce the problem on your site.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Hagen,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHi lampije,
Please try the following in Quick CSS under Enfold->General Styling:
#top .avia-button.avia-color-dark, #top .avia-button.avia-color-light { border-style: solid !important; }Best regards,
RikardHi Julian,
Thanks for reaching out to us. I’m not sure I understand your question, it might be due to a poor translation from Google Translate. Could you try to explain what you would like to achieve a bit further please?
Best regards,
RikardJuly 24, 2021 at 5:51 am in reply to: Using anchor ID's on one page menu works until I add a new page. Workarounds? #1312031Hey smorano,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey FayeMcC,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJuly 24, 2021 at 5:48 am in reply to: Enfold 4.84 – IconList New Border Style "Groove" Icon no longer centered #1312029Hey Jörg,
Sorry for the problem. Which version of the theme are you running? If you have an example page where we can see this happening, then please link to that as well.
Best regards,
RikardHi trexperts,
I’ve replied to your thread already, please continue in there.
Best regards,
RikardHi,
Thanks for the login details and updates. I can’t see any problems on the page in private, but I do see that you are getting a 500 internal server error on admin-ajax.php when trying to save the theme options. Did you try to disable all plugins, to see if that makes any difference? If you could upgrade your PHP version to 7.4 or higher, then that would be worth a shot too. If neither of those things should help, then please try reaching out to your hosting provider, to see if they can tell you why the server is responding with a 500 internal server error.
Best regards,
RikardHi 24pfilms and blars62,
If you need further help with this, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please point out where we can see the actual problem on your site.
Best regards,
RikardHi Faye,
Thanks for the update. I can’t see any problem on my end when logged out, could you try loading the site in an different browser, or an incognito or private tab please? If that doesn’t help, then please let us know how to reproduce the problem.
Best regards,
RikardJuly 24, 2021 at 4:53 am in reply to: Enfold Elegant Portfolio – Audio and Video Icon in Blog Post #1312021Hi,
Thanks for the update. Please enable debug mode in order to see shortcodes in the Layout Builder: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. After that, you can copy this shortcode into a new page:
[av_section min_height='' min_height_px='500px' padding='huge' shadow='no-shadow' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' custom_arrow_bg='' id='' color='main_color' background='bg_color' custom_bg='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='diagonal_tb' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-145nae'] [av_one_full first min_height='' vertical_alignment='av-align-top' space='' custom_margin='aviaTBcustom_margin' margin='0px' margin_sync='true' link='' linktarget='' link_hover='' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='fade-in' mobile_breaking='' mobile_display='' av_uid='av-jfg5nepn'] [av_heading heading='Blog - Here you can read the latest news regarding our projects and clients' tag='h3' style='blockquote modern-quote' size='5vw' subheading_active='' subheading_size='15' margin='40px,,170px,' padding='0' color='' custom_font='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-jg444p56' admin_preview_bg=''][/av_heading] [av_masonry_entries link='category' wc_prod_visible='' prod_order_by='' prod_order='' sort='no' items='8' columns='4' paginate='pagination' query_orderby='date' query_order='DESC' size='fixed' orientation='av-orientation-portrait-large' gap='large' overlay_fx='active' id='' caption_elements='title excerpt' caption_styling='' caption_display='always' color='' custom_bg='' av-medium-columns='' av-small-columns='' av-mini-columns='' av_uid='av-jfjbn9h2'] [/av_one_full][/av_section]Best regards,
RikardHi Carl,
Thanks for the update. Please try this in your widget:
<span class="av-icon-char" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"> </span><a href="mailto: (Email address hidden if logged out) ">Email us</a> <span class="av-icon-char" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span> 123456789Best regards,
RikardHey philthebass,
Sorry for the problem. If you comment out this code on line 196 in iconbox.php (/enfold/config-templatebuilder/avia-shortcodes/iconbox/), then it should work as it should:
'std' => __( 'Click to add your own text here', 'avia_framework' ),If you need help with that, then please include admin WordPress login details in private, and make sure that the Apperance->Theme Editor is active on your installation. If it’s not, then please include FTP login details as well.
Best regards,
RikardHi Veronika,
Could you try updating the theme to the latest version (4.8.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need help with updating, then please include admin WordPress and FTP login details in private, and verify that you have backups of the site.
Best regards,
RikardHi Britta,
Thanks for the update. Did you get all your problems solved? If not, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHey Javi,
It’s likely that you have open html markup in your content just before the disappearing content, please check for anything like that. If you need further help with that, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out on which page this is happening on.
Best regards,
RikardHey premaccess,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know how and where we can reproduce this problem on your site.
Best regards,
RikardJuly 24, 2021 at 4:26 am in reply to: Layerslider & Menu bugs (Can't edit anything in them) #1312012Hi,
Thanks for that. The link you sent is asking me to login, but I don’t have a Microsoft account, and the password you sent doesn’t do anything unfortunately. Could you share the files in some other way maybe?
Best regards,
RikardJuly 24, 2021 at 4:23 am in reply to: Enfold 4.8.1 and Max Mega Menu error with mobile version HELP! #1312011Hi elfuego1340,
Thanks for sharing your solution, it’s much appreciated :-)
Best regards,
RikardJuly 24, 2021 at 4:21 am in reply to: Text Block editor is different by using different user role to login #1312010Hi Kevin,
You can upload screenshots to a service like Google Drive or Dropbox, then link to them here. No moderators have fixed IPs, but you can try the one in private.
Best regards,
RikardHey Sebastian,
Great, I’m glad that you found the setting, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
This reply was modified 4 years, 7 months ago by
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