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Viewing 30 posts - 19,831 through 19,860 (of 93,420 total)
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  • Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also make sure that Appearance->Editor is active on your installation. If it’s not, then please provide us with FTP login details as well. Also please link directly to where we can see the actual problem on your site.

    Best regards,
    Rikard

    in reply to: Only me? Or the last update makes Enfold useless #1312068

    Hey koomo,

    Useless as in you can’t use it? Or what exactly is not working for you?

    Best regards,
    Rikard

    Hi roelvanleuken,

    I’m not sure exactly which widget you are referring to, do you mean the Latest News widget? If so, then what error messages are you seeing?

    Best regards,
    Rikard

    • This reply was modified 4 years, 7 months ago by Rikard.

    Hi onelevelmarketing,

    Please try this in your functions.php file:

    if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
    {
    	// Disables the block editor from managing widgets in the Gutenberg plugin.
    	add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );
    
    	// Disables the block editor from managing widgets.
    	add_filter( 'use_widgets_block_editor', '__return_false' );
    }

    If it doesn’t work then please try to describe you problem and bit further, and provide us with information how and where we can reproduce the problem.

    Best regards,
    Rikard

    in reply to: Move woocommerce cart icon on mobile #1312064

    Hi Kristin,

    The burger menu and cart are currently to the right of your logo, so I’m not sure exactly what you mean. Maybe you could provide us with a screenshot highlighting your intentions?

    Best regards,
    Rikard

    Hey ashforthmarketing,

    Does the same thing happen if you activate one of the default WordPress themes? If it does, then the problem is not theme specific. If you need further help with this, then please let us know how we can reproduce the problem on your site.

    Best regards,
    Rikard

    in reply to: Image size problem with new update #1312062

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: WooCommerce/Mailchimp Checkout Page Inline #1312059

    Hey marleymoyer,

    Are you looking to have all 6 fields in line?

    Best regards,
    Rikard

    in reply to: Enfold 4.7.5 – Gap: 50px .flex_column_table #1312036

    Hi Hagen,

    Could you post a link to where we can see the problem you are having please?

    Best regards,
    Rikard

    in reply to: Enfold 4.7.5 – Gap: 50px .flex_column_table #1312035

    Hi lampije,

    Please try the following in Quick CSS under Enfold->General Styling:

    #top .avia-button.avia-color-dark,
    #top .avia-button.avia-color-light {
        border-style: solid !important;
    }

    Best regards,
    Rikard

    in reply to: Individuelle Pagebuilder Container Elemente #1312033

    Hi Julian,

    Thanks for reaching out to us. I’m not sure I understand your question, it might be due to a poor translation from Google Translate. Could you try to explain what you would like to achieve a bit further please?

    Best regards,
    Rikard

    Hey smorano,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Different views when logged in #1312030

    Hey FayeMcC,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    Hey Jörg,

    Sorry for the problem. Which version of the theme are you running? If you have an example page where we can see this happening, then please link to that as well.

    Best regards,
    Rikard

    in reply to: Avia Layout Builder not loading #1312026

    Hi trexperts,

    I’ve replied to your thread already, please continue in there.

    Best regards,
    Rikard

    in reply to: Circle of death #1312025

    Hi,

    Thanks for the login details and updates. I can’t see any problems on the page in private, but I do see that you are getting a 500 internal server error on admin-ajax.php when trying to save the theme options. Did you try to disable all plugins, to see if that makes any difference? If you could upgrade your PHP version to 7.4 or higher, then that would be worth a shot too. If neither of those things should help, then please try reaching out to your hosting provider, to see if they can tell you why the server is responding with a 500 internal server error.

    Best regards,
    Rikard

    in reply to: Videos no longer working #1312023

    Hi 24pfilms and blars62,

    If you need further help with this, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please point out where we can see the actual problem on your site.

    Best regards,
    Rikard

    in reply to: Videos no longer working #1312022

    Hi Faye,

    Thanks for the update. I can’t see any problem on my end when logged out, could you try loading the site in an different browser, or an incognito or private tab please? If that doesn’t help, then please let us know how to reproduce the problem.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Please enable debug mode in order to see shortcodes in the Layout Builder: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. After that, you can copy this shortcode into a new page:

    [av_section min_height='' min_height_px='500px' padding='huge' shadow='no-shadow' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' custom_arrow_bg='' id='' color='main_color' background='bg_color' custom_bg='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='diagonal_tb' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-145nae']
    
    [av_one_full first min_height='' vertical_alignment='av-align-top' space='' custom_margin='aviaTBcustom_margin' margin='0px' margin_sync='true' link='' linktarget='' link_hover='' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='fade-in' mobile_breaking='' mobile_display='' av_uid='av-jfg5nepn']
    
    [av_heading heading='Blog - Here you can read the latest news regarding our projects and clients' tag='h3' style='blockquote modern-quote' size='5vw' subheading_active='' subheading_size='15' margin='40px,,170px,' padding='0' color='' custom_font='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-jg444p56' admin_preview_bg=''][/av_heading]
    
    [av_masonry_entries link='category' wc_prod_visible='' prod_order_by='' prod_order='' sort='no' items='8' columns='4' paginate='pagination' query_orderby='date' query_order='DESC' size='fixed' orientation='av-orientation-portrait-large' gap='large' overlay_fx='active' id='' caption_elements='title excerpt' caption_styling='' caption_display='always' color='' custom_bg='' av-medium-columns='' av-small-columns='' av-mini-columns='' av_uid='av-jfjbn9h2']
    
    [/av_one_full][/av_section]

    Best regards,
    Rikard

    in reply to: Phone & Email in Header Next to Logo #1312020

    Hi Carl,

    Thanks for the update. Please try this in your widget:

    <span class="av-icon-char" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"> </span><a href="mailto: (Email address hidden if logged out) ">Email us</a> <span class="av-icon-char" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span> 123456789

    Best regards,
    Rikard

    in reply to: icon box not displaying text #1312018

    Hey philthebass,

    Sorry for the problem. If you comment out this code on line 196 in iconbox.php (/enfold/config-templatebuilder/avia-shortcodes/iconbox/), then it should work as it should:

    'std' 	=> __( 'Click to add your own text here', 'avia_framework' ),

    If you need help with that, then please include admin WordPress login details in private, and make sure that the Apperance->Theme Editor is active on your installation. If it’s not, then please include FTP login details as well.

    Best regards,
    Rikard

    in reply to: Warning errors on website #1312017

    Hi Veronika,

    Could you try updating the theme to the latest version (4.8.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need help with updating, then please include admin WordPress and FTP login details in private, and verify that you have backups of the site.

    Best regards,
    Rikard

    in reply to: Update: Neues Enfold Theme Update vom 20.07.21 #1312016

    Hi Britta,

    Thanks for the update. Did you get all your problems solved? If not, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Items disappear when saving #1312014

    Hey Javi,

    It’s likely that you have open html markup in your content just before the disappearing content, please check for anything like that. If you need further help with that, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out on which page this is happening on.

    Best regards,
    Rikard

    in reply to: Got problem when edit one post #1312013

    Hey premaccess,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know how and where we can reproduce this problem on your site.

    Best regards,
    Rikard

    in reply to: Layerslider & Menu bugs (Can't edit anything in them) #1312012

    Hi,

    Thanks for that. The link you sent is asking me to login, but I don’t have a Microsoft account, and the password you sent doesn’t do anything unfortunately. Could you share the files in some other way maybe?

    Best regards,
    Rikard

    Hi elfuego1340,

    Thanks for sharing your solution, it’s much appreciated :-)

    Best regards,
    Rikard

    Hi Kevin,

    You can upload screenshots to a service like Google Drive or Dropbox, then link to them here. No moderators have fixed IPs, but you can try the one in private.

    Best regards,
    Rikard

    in reply to: Burger menu: Open sub menu by click #1312009

    Hey Sebastian,

    Great, I’m glad that you found the setting, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Old preview link #1312008

    Hi,

    Thanks for that. The preview seems to be working as it should on my end, could you try checking in a different browser, or in an incognito or private browser window please? If that doesn’t help, then please let us know how to reproduce this problem.

    Best regards,
    Rikard

Viewing 30 posts - 19,831 through 19,860 (of 93,420 total)