Hey brensuper1248,

Thanks for the login details. I can’t see any problems on my end though, could you let us know how to reproduce the problem you are seeing on your end please?

Best regards,
Rikard

Hi Susana,

I can’t access your site, Wordfence is blocking access:

Your access to this site has been limited by the site owner
Your access to this service has been limited. (HTTP response code 503)

If you think you have been blocked in error, contact the owner of this site for assistance.

If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". You will then receive an email that helps you regain access.

Which locations are not allowed to access your site? If you could allow the countries in private, then we should be able to access your site.

Best regards,
Rikard

Hi Valerie,

Thanks for the update. We can help you out with updating the theme, if you would like that. If you would, then please include admin WordPress and FTP login details in private. Also please include your purchase code.

If you are having problems with Themeforest/Envato, then you will have to reach out to their support. Our documentation is correct as far as I know, and we haven’t had any reports of other users not being able to find information, or not being able to generate a token at the Envato platform.

Best regards,
Rikard

Hi,

Thanks for that, I see the same problem on my end. First off, could you try updating the theme to the latest version (4.8.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try disabling all plugins to see if that makes any difference.

Best regards,
Rikard

Hi,

Thanks for the update. Please try enabling debug mode so that we can have a closer look at the shortcodes being generated on the page in question: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you give us permission to do so.

Best regards,
Rikard

Hi,

Thanks for that. Please try this in your functions.php file:

function avia_move_search_icon(){
?>
<script>
	jQuery(document).ready(function($) {
		var search = $('#header_main li#menu-item-search').detach();
		$('#header_main ul.social_bookmarks icon_count_7').append(search);
	});
</script>
<?php
add_action('wp_footer', 'avia_move_search_icon');

Best regards,
Rikard

Hi Michael,

Thanks for the update. Could you try to clear all caches and cookies from your local browser and restart them, to see if that helps please?

Best regards,
Rikard

Hi Thomas,

Thanks for the update, so everything is working as it should now then? If not, then please try to explain the problem you are having a bit further.

Best regards,
Rikard

Hi,

Thanks for the update. You can try CSS like this to target the different heading rows:

li.avia-heading-row:nth-child(1) {
  background-color: red !important;
}

That will target the first instance. If you copy the CSS and change the 1 to 2, then it will target the second instance.

Best regards,
Rikard

Hi Toby,

Thanks for the update and clarification. I see the same thing on the doggies site unfortunately, please keep on running 4.8.3 until we have a new release of the theme available.

About the fatal error on lifesupport: you might need to increase the amount of memory which is allocated to PHP on the site, please refer to this: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

Best regards,
Rikard

Hi,

Thanks for the login details. The latest version of the theme is 4.8.6, please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

That’s unfortunate. Try this instead:

label[for="mailchimp_woocommerce_newsletter"] {
    display: inline !important;
}

Best regards,
Rikard

Hi,

Thanks for the clarification. That notice doesn’t seem to be coming from the theme, did you try to disable all plugins to see if it goes away then? Also make sure that you have turned off debugging in wp-config.php:

define( 'WP_DEBUG', false );

Best regards,
Rikard

Hey Cherryadvertising,

Could you try updating the theme to the latest version (4.8.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

Hey bradwbowman,

Thanks for bringing our attention to this, I’m seeing the same thing on my end as well. We will investigate this and let us know when we are done. Please reply to this thread once you’ve read it, so that it gets added back to our support queue.

Best regards,
Rikard