Page 634 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
August 22, 2021 at 4:59 am in reply to: Center the arrows in the Content slider #1317790
Rikard
Keymaster
Hey Hejanni,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .avia-smallarrow-slider-heading> div {
    display: table;
    margin: 0 auto;
}
```
Best regards,
Rikard
August 22, 2021 at 4:55 am in reply to: Change Header Link Colors on Transparent vs. Sticky Header (White Background) #1317789

Rikard
Keymaster

Hey netfinity,

Thanks for the login details. You had not assigned a menu to be used as your main menu under Appearance->Menus, I assigned the menu for you, and the button option is working now. If you need help with styling it, then please let us know.

Best regards,
Rikard

August 22, 2021 at 4:47 am in reply to: Timeline element problems #1317787

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 22, 2021 at 4:44 am in reply to: Woocommerce shipping section size #1317786
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.cart-collaterals .cart_totals {
    width: 100%;
}
```
Best regards,
Rikard
August 22, 2021 at 4:38 am in reply to: Tabellen Padding für Mobile Only veringern #1317785

Rikard
Keymaster

Hey mtesch,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

August 22, 2021 at 4:37 am in reply to: Headings and bodytext not shown in correct font-family on mobile devices #1317784

Rikard
Keymaster

Hi,

Thanks for the update. Could you give us WordPress and FTP access in private, so that we can have a closer look please?

Best regards,
Rikard

August 22, 2021 at 4:33 am in reply to: Inquiries concerning TVP Programme #1317783

Rikard
Keymaster

Hey Miss Cheung,

Thanks for reaching out to us. That is not something that we do.

Best regards,
Rikard

August 22, 2021 at 4:32 am in reply to: Empty text elements in the backend #1317782

Rikard
Keymaster

Hi,

Thanks for the update. I activated debug mode for you, and copied the content to a test page, please see private. I tried removing the Google Reviews section, and the editor started working as it should after that. I’m not sure exactly how you added that though?

Best regards,
Rikard

August 22, 2021 at 4:23 am in reply to: I need your help #1317780

Rikard
Keymaster

Hey Chris,

Double post, closing this for now.

Best regards,
Rikard

August 22, 2021 at 4:22 am in reply to: I need your help #1317779

Rikard
Keymaster

Hey Chris,

Thanks for reaching out to us. We are not accepting guest posts at the moment though.

Best regards,
Rikard

August 22, 2021 at 4:21 am in reply to: Adding a text (link) next to the logo, before the menu in header #1317777

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 22, 2021 at 4:20 am in reply to: parchached themeforest #1317776

Rikard
Keymaster

Hi Bert,

Thanks for the update. If you want to experiment with your site, then you can always create test pages. If you still want to clone you site, then you can try following articles like this: https://smartwp.com/clone-wordpress-site/

Best regards,
Rikard

August 22, 2021 at 4:17 am in reply to: Advanced Styling not applying any more #1317775
Rikard
Keymaster
Hi,

Thanks for the update. The problem was that you had added rgba values in some of the theme options:
```
rgba(255,255,255,0.6)
```
That is not supported unfortunately, it needs to be hex values. I changed the theme options, and the advanced styling is working as it should now. If you need help with custom CSS, then let us know what you need help with.

Best regards,
Rikard
August 21, 2021 at 1:26 pm in reply to: Image loading issues #1317737

Rikard
Keymaster

Hi,

Thanks for the update. All your screenshots are returning 403 errors, could you try uploading them to Google Drive or Dropbox instead please? I can’t see a LayerSlider or Animated Numbers added in your home page layout, please link to where we can see the actual problems. If you could use the link format in question as well, otherwise we get redirected to a JetPack login page.

Best regards,
Rikard

August 21, 2021 at 1:17 pm in reply to: fullscreen-google map #1317736

Rikard
Keymaster

Hey ebrupa,

Could you place the map inside of a Color Section please? Otherwise we would have to adjust the container for the whole page.

Best regards,
Rikard

August 21, 2021 at 1:08 pm in reply to: Sidebar Menu position and content #1317735

Rikard
Keymaster

Hi,

Please try to install and configure this plugin: https://envato.com/market-plugin/. If that doesn’t help, then try disabling your security plugin temporarily, as it might be blocking the traffic to/from Themeforest. The theme files on Themeforest are always the latest version. Uploading a zip file to your server won’t install the theme, it needs to be unzipped.

Best regards,
Rikard

August 21, 2021 at 12:56 pm in reply to: Animated GIF in portfolio gallery #1317733

Rikard
Keymaster

Hi lzevon,

Thanks for the update, let us know if you should need any further help on the topic. Thanks @guenni007 for helping out as well :-)

Best regards,
Rikard

August 21, 2021 at 6:34 am in reply to: Avia Builder not loading #1317713

Rikard
Keymaster

Hi,

Thanks for the update. I see that you are running the latest version of the theme on the first and third site, I’m guessing that you managed to get things working as they should? I couldn’t check the second site, since the login details are not working.

Best regards,
Rikard

August 21, 2021 at 6:28 am in reply to: Image captions overwriting text #1317712

Rikard
Keymaster

Hi keribird,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

August 21, 2021 at 6:28 am in reply to: Avia layout archirect is gone – not able to edit #1317711

Rikard
Keymaster

Hi Alexia,

The thread is closed, but you can still read the content in it. It’s not really relevant as to why though, you still need to update the theme manually from the version you are running. You can download the latest version of the theme from your Themeforest account.

Best regards,
Rikard

August 21, 2021 at 6:26 am in reply to: Enfold Problem #1317710

Rikard
Keymaster

Hey Yurasik1,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

August 21, 2021 at 6:24 am in reply to: Change Standard Font #1317709

Rikard
Keymaster

Hi,

Thanks for the update. I checked the product in private, but I’m still only seeing Arial. Could you post a link to where we can see the actual problem please? Please share a screenshot highlighting it as well.

Best regards,
Rikard

August 21, 2021 at 6:20 am in reply to: The Events Calendar and Enfold 4.8.6 #1317708

Rikard
Keymaster

Hi Lance,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 21, 2021 at 6:18 am in reply to: Mobile Menu Burger Not Clickable #1317707

Rikard
Keymaster

Hi,

Thanks for the update. I changed the jQuery version to the default WordPress in the plugin options, and your mobile menu is working after that as well. The problem might have been caused by your caching plugin, but I can’t say for sure.

Best regards,
Rikard

August 21, 2021 at 6:14 am in reply to: Theme Update Says "No Update Available" #1317706

Rikard
Keymaster

Hey pamsos,

Thanks for the screenshot. Please try installing and configuring this plugin: https://envato.com/market-plugin/. If that doesn’t help, then please include admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard

August 21, 2021 at 5:52 am in reply to: Problem of access to my site in the front-end #1317703

Rikard
Keymaster

Hi Eric,

Thanks for the update. What happens if you disable all plugins?

Best regards,
Rikard

August 21, 2021 at 5:50 am in reply to: "There has been a critical error on this website." on WooCommerce Product #1317702

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution for your problem, and thanks for the update. I’m not sure if the theme was responsible for this problem or not, but if things are working as it should with 7.4, then please keep running that version for now.

Best regards,
Rikard

August 21, 2021 at 5:47 am in reply to: JotForm 403 Forbidden Error Caused by Enfold Theme #1317701

Rikard
Keymaster

Hi,

Thanks for the update, and I’m glad that you found a solution for your problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 21, 2021 at 5:46 am in reply to: Enfold/Enfold Child- pages only load after scrolling #1317700

Rikard
Keymaster

Hey Jeff,

Thanks for the login details. I checked your site both on the front and backend, but I can’t see any problems anywhere. Could you let us know how to reproduce the problem you are seeing on your end please?

Best regards,
Rikard

August 21, 2021 at 5:42 am in reply to: Video in Avia Slideshow is muted by default #1317699

Rikard
Keymaster

Hi Fabian,

Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 18,991 through 19,020 (of 93,570 total)

← 1 2 3 … 633 634 635 … 3,117 3,118 3,119 →