Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1317512

    Hi,

    I am using the Avia Slideshow (Easy Slider, not Layerslider) on a client’s website.
    In this slideshow, there is a self-hosted video in the first slide and then images in the following slides.
    The problem with the video is that it will always be muted, no matter whether I check or uncheck the mute option in the player settings of the video slide.
    Even when I click the unmute button in the playing video (in the front-end), the volume is set to zero.
    When I then move my mouse cursor to slide up the volume, the volume slider disappears.
    The only way to unmute the video is by pressing the arrow up key on my keyboard.
    It’s kind of a UX nightmare ;)

    Please try it out yourselves (see URL in the private content).

    I have checked the JavaScript file
    /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow/slideshow-video.js
    but any changes in that file didn’t have any effect.

    Thanks in advance for your help!

    Cheers
    Fabian

    • This topic was modified 2 years, 8 months ago by rixxen.
    #1317699

    Hi Fabian,

    Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.