Forum Replies Created

Viewing 30 posts - 18,481 through 18,510 (of 93,423 total)
  • Author
    Posts
  • in reply to: symbol box and animated number signature bug #1320174

    Hi,

    Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Enfold Showcase #1320106

    Hi PabloCirre,

    Thanks for sharing, and for using Enfold. Very nice work :-)

    Best regards,
    Rikard

    in reply to: Missing log in credentials #1320073

    Hi Tomáš,

    We don’t have any records of purchase codes unfortunately. You should be able to get that in your Themeforest account though, if you have access to the account which purchased the license you are using?

    Best regards,
    Rikard

    in reply to: Tremont effect #1320072

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Strange behavior of fullwidth elements #1320071

    Hi Jeannette,

    Thanks for the update. Our developers have come up with a solution for this problem, would it be ok if we implement it on your site? If so, then please include FTP login details in private as well, and verify that you have backups of the site.

    Best regards,
    Rikard

    in reply to: TinyMCE with wrong user interface #1320070

    Hi Jeannette,

    I was not able to reproduce the problem, but that is likely since the text I copied did not come directly from the original document. I’m not sure exactly what is added to documents which are created in Word, but it’s a known problem in web development in general, that software like Word will add characters which sometimes can create problems in web documents.

    Best regards,
    Rikard

    in reply to: Update from v.3 #1320069

    Hi,

    Thanks for the update, did you get the new version installed properly? Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    in reply to: Load more button in media overview #1320067

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    in reply to: Send Form as Excel File #1320066

    Hey Stefan,

    There’s no functionality for that in the theme by default unfortunately, and I don’t know if it’s possible with third party plugin either.

    Best regards,
    Rikard

    in reply to: Problems with paddings and borders on version 4.8.6.2 #1320065

    Hi,

    Thanks for the login details, and update. I’m seeing the same thing when using regular and incognito windows on my end, so it’s likely that this problem is local to your machine. If changing or restarting your browsers doesn’t help, then please try rebooting any routers in your local network, to see if that helps.

    Best regards,
    Rikard

    Hi James,

    Yes, I’m referring to WP Rocket. The testimonials section works when logged in to WordPress, but not when logged out. This is another indication of a caching problem. The red lines are not visible when logged out either. Why is it not possible to deactivate plugins on your site?

    Best regards,
    Rikard

    Hi,

    Great, I’m glad to hear that everything is working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Work Sans Font Weight Issues #1320060

    Hi,

    Thanks for sharing @guenni007 :-)

    Best regards,
    Rikard

    • This reply was modified 4 years, 5 months ago by Rikard.
    in reply to: Preview Page with different content #1320059

    Hi,

    Please enable debug mode, in order to see the Layout Builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you, if you give us permission to do so.

    Best regards,
    Rikard

    Hi Joss,

    Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to activate the option to delete old CSS and JS files under Enfold->Performance.

    Best regards,
    Rikard

    in reply to: Logo Size #1320057

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks @guenni007 for helping out.

    Best regards,
    Rikard

    in reply to: Problem with Thrive Architect pages (text below the page) #1320056

    Hi,

    Thanks for the update. There’s a htaccess login prompt before being able to login to your site, please provide details for that in private as well.

    Best regards,
    Rikard

    in reply to: update Enfold 4.8.6.2 #1320055

    Hey ASC_Cagliari,

    The login details you posted are not working, please check and verify:

    Fehler: Der Benutzername ENFOLD ist auf dieser Website nicht registriert. Falls du dir über deinen Benutzernamen unsicher bist, versuche es stattdessen mit deiner E-Mail-Adresse.

    If you could describe how to reproduce the problem you are having as well, then please do so in your next reply.

    Best regards,
    Rikard

    in reply to: Small logo in top bar #1320054

    Hey mu_ri,

    Please try to add it in the Phone Number or small info text field. Then post a link here to your actual site, so that we can give you some custom CSS to use.

    Best regards,
    Rikard

    in reply to: Enfold Logo too small #1320051

    Hi Colin,

    Your header is not tall enough to show the entire logo. Please try adjusting your header size as well, or set it as a background under Enfold->General Styling->Logo Area.

    Best regards,
    Rikard

    in reply to: Enfold Logo too small #1320050

    Hi infonove,

    Please try to adjust your header size under Enfold->Header->Header Layout.

    Best regards,
    Rikard

    in reply to: Design problem after update 4.8.6.1 #1320049

    Hi,

    Thanks for that. I can’t find the page where your screenshot is taken from though, could you link directly to it in private please?

    Best regards,
    Rikard

    in reply to: favicon not updating #1320048

    Hi Munford,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Thanks @thinkjarvis for helping out :-)

    Best regards,
    Rikard

    in reply to: WP Rocket 3.9.2 – Full Width Easy Slider not working #1320047

    Hey trljackson,

    I can’t see a problem with the Full Width Easy Slider on your home, did you try loading your site in an incognito or private browser window? If that doesn’t help, then please let us know how to reproduce the problem you are seeing on your end.

    Best regards,
    Rikard

    in reply to: make a page of a different color #1320044

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: delete previews number of comments #1320043

    Hey pontedellarco,

    Do you mean that you want to hide the number of comments? If so, then please link to where you want to hide that information.

    Best regards,
    Rikard

    in reply to: Link to open in a new page #1320041

    Hi,

    Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hi,

    Could you post a link to where we can see the actual elements please?

    Best regards,
    Rikard

    in reply to: Custom Element and Button Row #1320039

    Hi,

    Thanks for that. I created a test page and added the last of your custom element, but adding a new button seems to be working fine on my end. Please see private. If you still can’t get it working on your end, then please try using a different browser, to see if that works better.

    Best regards,
    Rikard

    in reply to: Pictures don't loaded #1320038

    Hi,

    Thanks for that. I get the same problem as I wrote in your other thread:

    很抱歉,你不被允許繼續
    Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.

    If you believe you should be able to perform this request, please let us know.

    RID: VVNJTFUTLGUKRGHX82WQOMEA

    Please let us know which countries are allowed to access your site.

    Best regards,
    Rikard

Viewing 30 posts - 18,481 through 18,510 (of 93,423 total)