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Hi,
Great, I’m glad that you got it working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi PabloCirre,
Thanks for sharing, and for using Enfold. Very nice work :-)
Best regards,
RikardHi Tomáš,
We don’t have any records of purchase codes unfortunately. You should be able to get that in your Themeforest account though, if you have access to the account which purchased the license you are using?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Jeannette,
Thanks for the update. Our developers have come up with a solution for this problem, would it be ok if we implement it on your site? If so, then please include FTP login details in private as well, and verify that you have backups of the site.
Best regards,
RikardHi Jeannette,
I was not able to reproduce the problem, but that is likely since the text I copied did not come directly from the original document. I’m not sure exactly what is added to documents which are created in Word, but it’s a known problem in web development in general, that software like Word will add characters which sometimes can create problems in web documents.
Best regards,
RikardHi,
Thanks for the update, did you get the new version installed properly? Please let us know if you should need any further help on the topic.
Best regards,
RikardHey Stefan,
There’s no functionality for that in the theme by default unfortunately, and I don’t know if it’s possible with third party plugin either.
Best regards,
RikardSeptember 8, 2021 at 8:16 am in reply to: Problems with paddings and borders on version 4.8.6.2 #1320065Hi,
Thanks for the login details, and update. I’m seeing the same thing when using regular and incognito windows on my end, so it’s likely that this problem is local to your machine. If changing or restarting your browsers doesn’t help, then please try rebooting any routers in your local network, to see if that helps.
Best regards,
RikardSeptember 8, 2021 at 8:08 am in reply to: Enfold update – Testimonial slider background color not correct #1320064Hi James,
Yes, I’m referring to WP Rocket. The testimonials section works when logged in to WordPress, but not when logged out. This is another indication of a caching problem. The red lines are not visible when logged out either. Why is it not possible to deactivate plugins on your site?
Best regards,
RikardSeptember 8, 2021 at 7:58 am in reply to: Getting shortcodes for content elements in WordPress Enfold Editor #1320063Hi,
Great, I’m glad to hear that everything is working as it should now. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for sharing @guenni007 :-)
Best regards,
Rikard-
This reply was modified 4 years, 5 months ago by
Rikard.
Hi,
Please enable debug mode, in order to see the Layout Builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you, if you give us permission to do so.
Best regards,
RikardSeptember 8, 2021 at 7:50 am in reply to: Enfold or Slider Revolution conflict showing Vimeo video in slider #1320058Hi Joss,
Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to activate the option to delete old CSS and JS files under Enfold->Performance.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks @guenni007 for helping out.
Best regards,
RikardSeptember 8, 2021 at 7:47 am in reply to: Problem with Thrive Architect pages (text below the page) #1320056Hi,
Thanks for the update. There’s a htaccess login prompt before being able to login to your site, please provide details for that in private as well.
Best regards,
RikardHey ASC_Cagliari,
The login details you posted are not working, please check and verify:
Fehler: Der Benutzername ENFOLD ist auf dieser Website nicht registriert. Falls du dir über deinen Benutzernamen unsicher bist, versuche es stattdessen mit deiner E-Mail-Adresse.
If you could describe how to reproduce the problem you are having as well, then please do so in your next reply.
Best regards,
RikardHey mu_ri,
Please try to add it in the Phone Number or small info text field. Then post a link here to your actual site, so that we can give you some custom CSS to use.
Best regards,
RikardHi Colin,
Your header is not tall enough to show the entire logo. Please try adjusting your header size as well, or set it as a background under Enfold->General Styling->Logo Area.
Best regards,
RikardHi infonove,
Please try to adjust your header size under Enfold->Header->Header Layout.
Best regards,
RikardHi,
Thanks for that. I can’t find the page where your screenshot is taken from though, could you link directly to it in private please?
Best regards,
RikardHi Munford,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Thanks @thinkjarvis for helping out :-)
Best regards,
RikardSeptember 8, 2021 at 5:51 am in reply to: WP Rocket 3.9.2 – Full Width Easy Slider not working #1320047Hey trljackson,
I can’t see a problem with the Full Width Easy Slider on your home, did you try loading your site in an incognito or private browser window? If that doesn’t help, then please let us know how to reproduce the problem you are seeing on your end.
Best regards,
RikardHi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey pontedellarco,
Do you mean that you want to hide the number of comments? If so, then please link to where you want to hide that information.
Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 8, 2021 at 5:41 am in reply to: i want to change the Color of the background Box to Withe and the Text in Black #1320040Hi,
Could you post a link to where we can see the actual elements please?
Best regards,
RikardHi,
Thanks for that. I created a test page and added the last of your custom element, but adding a new button seems to be working fine on my end. Please see private. If you still can’t get it working on your end, then please try using a different browser, to see if that works better.
Best regards,
RikardHi,
Thanks for that. I get the same problem as I wrote in your other thread:
很抱歉,你不被允許繼續
Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.If you believe you should be able to perform this request, please let us know.
RID: VVNJTFUTLGUKRGHX82WQOMEA
Please let us know which countries are allowed to access your site.
Best regards,
Rikard -
This reply was modified 4 years, 5 months ago by
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