Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1309973

    Hi, my website is running Enfold v. 3.7.1. Installed by someone I can’t contact anymore.
    I have bought the theme license again today and entered the new api token in the update panel on the website.
    It keeps saying I have the latest version installed which isn’t the case off course.
    I have read the manual but can’t decide how to proceed.
    Can I install the theme in WordPress backend > themes >add new, to have it updated? as nowhere it is asking for an update.

    Updating must be done because I can’t edit pages any longer, I read this version is not compatible with WP 5.7.2.

    #1310096

    Hey ineke_vg,

    Thank you for the inquiry.

    The auto updater in that version is now deprecated, so it will no longer work. You will have to download the theme from your account and upload it to the server manually via FTP. For more info, please check the following documentation.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1319941

    • This reply was modified 2 years, 6 months ago by ineke_vg.
    #1320069

    Hi,

    Thanks for the update, did you get the new version installed properly? Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    #1320080

    Everything works now. I was confused about which key/token to insert in the website but that is solved now.
    Thanks for your inquiry.
    Ineke

    #1320221

    Hi,

    Great, I’m glad that you got everything working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1320233

    You can close it. Thanks again.

    #1320479

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Update from v.3’ is closed to new replies.