Forum Replies Created
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September 28, 2021 at 5:37 am in reply to: Easy Slider – Embedded Youtube Video Unavailable #1322566
Hi,
Thanks for that. I checked the page in private, but I can’t see any error messages on my end. Could you let us know how to reproduce the problem you are seeing on your end please?
Best regards,
RikardHi,
Thanks for that. First off, could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardHi,
Thanks for the update. The angle is different on your actual site, than in your screenshot. Do you need the border like is shown in the screenshot, or do you need to modify your existing design?
I can’t see any borders on my end, so I’m guessing that you managed to find a solution?
Best regards,
RikardHi,
Thanks for the update, I can’t see any login details though. Could you try posting them again please? Also make sure that you write something in the public box before sending them.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the update. It looks like a static image until the video starts loading, the loading was a bit slow on Chrome, but faster on Safari.
Best regards,
RikardHi,
This CSS is still applying on your site, and it’s overriding the CSS I gave you:
#header .avia_hidden_link_text { display: block !important; }If you need help finding it, then please post admin WordPress login details in private. It doesn’t seems to be coming from the theme, so you might want to check in the WordPress customiser.
Best regards,
RikardHi,
Please try this instead:
.search-results .post-title, .search-results .post-meta-infos .date-container, .search-results #searchform input { color: #000 !important; }Best regards,
RikardHi,
The PHP ZipArchive Extension option is turned off on your server, please try turning that on.
Best regards,
RikardHi,
Thanks for that. I can’t reproduce the results you are getting though, please see screenshot in private. Could you let us know under which circumstances you are seeing the results in your screenshot please?
Best regards,
RikardHi Barbara,
Please follow this link in order to open a new thread, or click this button on the Enfold forum: https://imgur.com/a/AnoSPNb
Best regards,
RikardSeptember 27, 2021 at 10:48 am in reply to: With which module can I realise this author slider? #1322449Hi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the login details. The SG Optimiser plugin is creating that problem, so you need to turn off file compression in the theme. You should be able to compress/combine your resources using the plugin itself though.
Best regards,
RikardHi Ravinder,
Thanks for that. I see that the PHP ZipArchive Extension is turned off on your server, could you try turning that on please? You might need to reach out to your hosting provider in order to do that.
Best regards,
RikardHi,
Thanks for the update, I’m glad that you found the problem. I’m not sure what the problem might be, maybe the plugin developers could help you out further? We can’t really provide support for third party plugins unfortunately.
Best regards,
RikardHi,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardSeptember 27, 2021 at 8:38 am in reply to: Download of files for demo Hotel Demo didn't work! #1322422Hi Matt,
Thanks for the login details. The max_execution_time value looks a bit low, the demos usually take longer than that to import. Could you try increasing that to see if it helps please?
Best regards,
RikardHi,
Thanks for helping out @guenni007. Did you have any luck with that CSS @Dzimnikov?
Best regards,
RikardHi Dzimnikov,
Great, I’m glad that you got things working, and that @guenni007 could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardSeptember 27, 2021 at 8:20 am in reply to: Color section background image does not stay fixed in mobile view #1322417Hi sakurako,
I can’t see any screenshots posted by you in this thread, please try sending it again. Also please post a link to your actual site.
Best regards,
RikardHi,
Thanks for that. First off, could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that the option to delete the old CSS and JS files is active under Enfold->Performance, before you check the results after the update.
Best regards,
RikardHi,
Thanks for that, I can access your site now. Please try the following in Quick CSS under Enfold->General Styling:
#sign-up p.first_form, #sign-up p.form_element { display: inline-block; width: 50%; float: none; }Best regards,
RikardHi,
Thanks for that. I tried saving the theme options, but I can’t see any problems on my end. I tried adding a test page as well, and that is working as expected too. Could you let us know how to reproduce the problems you are seeing on your end please?
Best regards,
RikardHi Stefan,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Matti,
Thanks for the update. I’m not sure exactly what your hosting provider means by that either, but if there was a permission problem of some sort, then me and Yigit should see the same thing that you are seeing. That is not the case now, and we would have to find out why. Would you like us to install an earlier version of the theme on the site in private? If so, then in which folder is that located? Also please verify that you have backups of the site in question, in case something should go wrong.
Best regards,
RikardHey Alan,
Please try the suggestions listed in this article: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
Rikard -
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