September 10, 2021 at 8:05 pm #1320454
Not really sure what has happened, but the easy slider will no longer allow be to embed a youtube video. The videos just come up as “unavailable”. These sliders always used to work just fine, and I haven’t changed anything with how our homepage is setup for example. Hoping someone can help!
September 13, 2021 at 5:00 am #1320621
- This topic was modified 1 month, 2 weeks ago by ChristineGerman.
Thanks for the login details. Could you try updating the theme to the latest version (188.8.131.52) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
RikardSeptember 13, 2021 at 6:11 pm #1320781September 14, 2021 at 1:07 pm #1320894
Thanks for the update. Please create a token and add it to the backend of the theme: https://kriesi.at/documentation/enfold/theme-registration/
RikardSeptember 22, 2021 at 1:35 pm #1321915
Is there af fix for this issue yet? I have received multiple remarks from website visitors that the youtube embedded background link on our website is not working. I have tried it again, it seems that there is a change in the youtube links that are accepted.
https://www.unitedpipelineproducts.com/ (this video is not available)
Regards, RickSeptember 24, 2021 at 6:20 am #1322110
I see that you are running an old version of the theme, could you try updating the theme to the latest version (184.108.40.206) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please check the actual status of your videos on YouTube, as it might have changed.
RikardSeptember 24, 2021 at 12:05 pm #1322190
Too be honest, I have uploaded the themefile and change the old one to enfold_old.
After uploading the new theme data I still see:
Theme Updates: No Updates available. You are running the latest version! (4.5.4)
I am working with a Child Theme, or I am using the wrong data.
Where can I download the 220.127.116.11 data?
Regards, RickSeptember 25, 2021 at 5:56 am #1322263
It sounds like you are uploading the wrong theme files, could you try downloading them again from Themeforest to see if that helps? If you haven’t configured a token for the backend, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. You could also try this plugin for updating on the backend: https://envato.com/market-plugin/
RikardSeptember 27, 2021 at 10:19 am #1322444
Thank you Rikard, the market plugin worked for me. The theme has updated and all video related issues seem to be resolved.September 28, 2021 at 5:37 am #1322566
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