Page 379 – Support | Kriesi.at – Premium WordPress Themes

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September 27, 2022 at 4:41 pm in reply to: Support forum access #1366589

Rikard
Keymaster

Hi Palle,

Our system says that you have valid support until 2023-07-07, where exactly are you trying to open a new thread? Please try to follow this link in order to open a new thread, or click this button on the Enfold sub forum: https://imgur.com/a/AnoSPNb

Best regards,
Rikard

September 27, 2022 at 4:37 pm in reply to: Change colors of the cart-page #1366588
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.woocommerce-cart-form table *, .cart_totals table * {
  background-color: #F1F1EE !important; 
}
```
Best regards,
Rikard
September 27, 2022 at 4:31 pm in reply to: layerslider too old, site editing fails on php8 #1366587

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 27, 2022 at 4:28 pm in reply to: Abstand im Footer (Top / Botom) #1366585

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 27, 2022 at 4:26 pm in reply to: Google Analytics 4 and cookie law!? #1366583

Rikard
Keymaster

Hi Omar,

Please try to add your scripts in the Analytics box. If they should not work there, then please try a function like the one I posted earlier in this thread.

Best regards,
Rikard

September 27, 2022 at 4:23 pm in reply to: Change the colors of the product page #1366582

Rikard
Keymaster

Hey mvanstee,

1. Do you want to change the colour of the menu items on all WooCommerce product pages, or only this particular page?

2. Did you add that using the Layout Builder? If so, then you can set the background colour in the element options.

Best regards,
Rikard

September 27, 2022 at 3:42 pm in reply to: CSS tweaks #1366578

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 27, 2022 at 11:52 am in reply to: layerslider too old, site editing fails on php8 #1366522

Rikard
Keymaster

Hi,

Are you running LayerSlider as a separate plugin? If so, then please try to deactivate that.

If you need further help, then post admin WordPress login details in private.

Best regards,
Rikard

September 27, 2022 at 11:50 am in reply to: Bug in Sektion obwohl es eine identische Kopie ist #1366520

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 27, 2022 at 11:30 am in reply to: Problems importing DEMOS in ENFOLD #1366512

Rikard
Keymaster

Hey Edyedu,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 27, 2022 at 11:28 am in reply to: Hamburger menu icon doesn't show #1366510

Rikard
Keymaster

Hey Tommi,

Could you post a link to where we can see the actual problem please?

Best regards,
Rikard

September 27, 2022 at 8:26 am in reply to: Firefox not playing inline videos youtube vimeo #1366480

Rikard
Keymaster

Hi,

Thanks for the update. If it’s working as it should in the private window, then it’s likely a problem with your regular browser. What happens if you clear the cache from it, and restart? If that doesn’t make any difference, then you can try to deactivate plugins which might be causing this problem.

Best regards,
Rikard

September 26, 2022 at 8:33 pm in reply to: Excerpts and comments not showing with Avia #1366451

Rikard
Keymaster

Hi,

If you are using the Block editor, then you can find it in the right sidebar when editing the page. If you are using the Classic editor, then you will have to check to show the Excerpt field under Screen Options in the top right hand side of the screen. After that it will be visible at the bottom of the page.

Best regards,
Rikard

September 26, 2022 at 8:30 pm in reply to: Google nofollow / url not on goolge #1366450

Rikard
Keymaster

Hi,

I’m not sure how they got added unfortunately, but I’m guessing they have been indexed since the search functionality is a link, even though you don’t actually search for anything. The search link is set to nofollow by default, but it can of course be indexed anyway. The result pages are dynamic, and they only display search results, so they’re not really “created”.

Best regards,
Rikard

September 26, 2022 at 8:24 pm in reply to: layerslider too old, site editing fails on php8 #1366449

Rikard
Keymaster

Hi,

You can’t update the LayerSlider individually, since it’s bundled with the theme. If you need further help, then post admin WordPress login details in private.

Best regards,
Rikard

September 26, 2022 at 7:04 pm in reply to: Google nofollow / url not on goolge #1366439

Rikard
Keymaster

Hi,

Yes, the second link has an empty search query at the end. I would say that it’s ok for you to leave it as it is, as the “problem” pages should not be indexed.

Best regards,
Rikard

September 26, 2022 at 7:01 pm in reply to: layerslider too old, site editing fails on php8 #1366435

Rikard
Keymaster

Hi,

LayerSlider 7.3.0 is bundled with the current version of the theme, which version of the theme are you running? If it’s not 5.1.2, then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

September 26, 2022 at 6:55 pm in reply to: Spacing between letters #1366432

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 26, 2022 at 6:54 pm in reply to: Excerpts and comments not showing with Avia #1366431

Rikard
Keymaster

Hey jossfrimond,

When using the Layout Builder to create posts, then all content needs to be added manually. You can add comments using the Comments element, and the excerpt in the Excerpt field.

Best regards,
Rikard

September 26, 2022 at 6:47 pm in reply to: Enfold Theme: Setting Headings and text copy slightly open #1366428

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 26, 2022 at 6:44 pm in reply to: Bug in Sektion obwohl es eine identische Kopie ist #1366426
Rikard
Keymaster
Hi,

This CSS is removing the padding from the first section:
```
.page-id-330 #av_section_4 .container {
    padding: 0!important;
}
```
It looks like it’s added in the WordPress customiser.

Best regards,
Rikard
September 26, 2022 at 6:29 pm in reply to: Firefox not playing inline videos youtube vimeo #1366425

Rikard
Keymaster

Hi,

Thanks for the screenshot, I’m not sure I understand the problem in the screenshot though? I just checked on a different machine than before, and it’s working as it should in both Chrome and Firefox on my end.

It might be a browser plugin or local problem yes, could you try using a private window to see if that helps? You could also try using a different machine.

Best regards,
Rikard

September 26, 2022 at 6:23 pm in reply to: Google nofollow / url not on goolge #1366423

Rikard
Keymaster

Hey Tilman,

The page you linked to is returning a 200 code: https://httpstatus.io/. The URL marked in your screenshot has an empty search query at the end though, that is likely why you are getting an error. You don’t really want bots indexing empty search result pages.

Best regards,
Rikard

September 26, 2022 at 5:19 pm in reply to: Enfold Theme: Setting Headings and text copy slightly open #1366416

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 26, 2022 at 5:18 pm in reply to: Spacing between letters #1366415

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 26, 2022 at 5:15 pm in reply to: Bug in Sektion obwohl es eine identische Kopie ist #1366414

Rikard
Keymaster

Hey Highlander-2013,

Could you post a link to where we can see the problem you are having please? If you have a screenshot highlighting it, then please share that with us as well.

Best regards,
Rikard

September 26, 2022 at 5:13 pm in reply to: WooCommerce product list element not working correctly #1366412

Rikard
Keymaster

Hey ms-45,

I’m not sure I fully understand the problem you are having, could you let us know how to reproduce it please?

Best regards,
Rikard

September 26, 2022 at 3:22 pm in reply to: Button on homesite looks different #1366388

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 26, 2022 at 3:21 pm in reply to: Spacing between letters #1366387
Rikard
Keymaster
Hi,

Try this CSS instead:
```
h3.iconbox_content_title {
    letter-spacing: 5px !important;
}
```
Best regards,
Rikard
September 26, 2022 at 3:17 pm in reply to: Firefox not playing inline videos youtube vimeo #1366385

Rikard
Keymaster

Hi Nancy,

I can’t see that happening on my end, the video is playing on your actual site in both Chrome and Firefox. Is there a way for us to reproduce the problem you are seeing on your end?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 11,341 through 11,370 (of 93,420 total)

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