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Hi Michael,
Could you share server error logs with us? Please note that our support is limited when it comes to debugging and fixing problems caused by third party plugins though. It would be great if you should share which plugin is causing this to happen as well, or are you saying that it happens when activating WooCommerce?
Best regards,
RikardHi,
You can upload screenshots to a service like Google Drive, Dropbox, Imgur, Snipboard or similar, then link to them there. It would be much better if you posted a link to where we can see the actual problem though.
Best regards,
RikardHi,
Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Michele,
We haven’t tested Enfold with Beaver Builder, and there is no official support for it. I would recommend that you use the Layout Builder which is included in Enfold instead.
Best regards,
RikardHi,
Could you post a link to where we can see the actual element please?
Best regards,
RikardHey eXtremeHosting,
Could you post login details in private to where we can see and reproduce the problem you are having please?
Best regards,
RikardJanuary 31, 2023 at 6:37 pm in reply to: Download of files for demo Default Demo didn’t work! #1396077Hi,
Thanks for that. First of all, could you try updating the theme to the latest version (5.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJanuary 31, 2023 at 6:29 pm in reply to: Website wird auf Smartphones nicht richtig dargestellt #1396076Hi,
You can post the link in the Private Content box in your reply.
Best regards,
RikardHi Frank,
Please try the following in Quick CSS under Enfold->General Styling:
#top .main_color .wc-bookings-date-picker .ui-datepicker td.ui-datepicker-current-day a { background: green !important; } .main_color .wc-bookings-date-picker .ui-datepicker td.bookable a { background-color: yellow !important; }Best regards,
RikardHi,
Thanks for the clarification, but I can’t see a comment form on the page you linked to?
Best regards,
RikardHi,
Do you have a Gravity Forms shortcode somewhere in your content, for example in the footer? If so, then what happens if you remove it? You might want to consider downgrading to PHP 8.0 or 8.1 for now.
Best regards,
RikardJanuary 31, 2023 at 5:37 pm in reply to: Background images and CSS on pages are not loading since last update #1396067Hi,
Thanks for the update. Background images and backgrounds seems to be loading as they should now, did you manage to find a solution?
Best regards,
RikardHey werbeagenturlauf,
Thanks for the login details. I’m not sure I understand the problem you are having, you are getting a white screen at what point exactly?
Best regards,
RikardHi,
I’m not sure to be honest with you, what is generating that form? Is it a plugin maybe?
Best regards,
RikardHey Sebastian,
We haven’t tested the theme with any plugins like that, so we can’t really give you any recommendations unfortunately.
Best regards,
RikardJanuary 31, 2023 at 11:08 am in reply to: Website wird auf Smartphones nicht richtig dargestellt #1396005Hey cheyennezimmermann,
It’s ok to write in German, but we don’t have any native german speakers on the moderator team, so we will reply in English.
Could you post a link to where we can see the problem you are having on your site?
Best regards,
RikardHey PSDC,
Could you post a link to where we can see the element in question please?
Best regards,
RikardHey mojtabaa12,
The login details you posted are not working, please check and verify.
Best regards,
RikardHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJanuary 30, 2023 at 6:26 pm in reply to: Background images and CSS on pages are not loading since last update #1395946Hi,
Thanks for that. Please share FTP login details with us as well.
Best regards,
RikardHey jetsaveurs.com,
Where can we see this actual problem? I can’t see any missing images on the page you linked to.
Best regards,
RikardHi,
That looks to be coming from a plugin, so we can’t help out with that unfortunately. Please try referring to the plugin documentation or support.
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
The login token is still not working. You can check the documentation here for troubleshooting suggestions: https://kriesi.at/documentation/enfold/import-demos/
Best regards,
RikardHey Per,
The update to 5.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Please try to enable debug mode, then move all the shortcodes to a new page, to see if that helps: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Best regards,
RikardJanuary 28, 2023 at 5:00 pm in reply to: Avia Layout Builder spinning as soon as I add a download button #1395730Hey Lilolitaa,
Could you post the content you are trying to add in private please?
Best regards,
RikardHey ste860,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard -
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