Page 1825 – Support | Kriesi.at – Premium WordPress Themes

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May 1, 2018 at 5:39 am in reply to: A second menu below the main menu #949331

Rikard
Keymaster

Hey Luke,

Thanks for sharing, I’m not sure exactly what you are having problems with though?

Best regards,
Rikard

May 1, 2018 at 5:32 am in reply to: I can't saving Background Body !! #949325

Rikard
Keymaster

Hi rebyus,

The regular WordPress login pages returns 404 errors, what is your login page URL?

Best regards,
Rikard

May 1, 2018 at 5:29 am in reply to: Frontpage in different Languages #949324

Rikard
Keymaster

Hi joerg-s,

It would be great if you could start your own thread and give us some more context to your problem.

Best regards,
Rikard

May 1, 2018 at 5:27 am in reply to: why the second language site's menu looks different? #949322

Rikard
Keymaster

Hey Tom,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 5:23 am in reply to: Speed & menu issues #949320

Rikard
Keymaster

Hi Stefan,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 5:22 am in reply to: short freshness lifetime #949319

Rikard
Keymaster

Hey Christa,

Are you loading them manually using the CSS you posted or are you adding it from the theme options? If you want any chance of caching the font then you will need to serve it from your own server. The only option for fonts in the theme options is to load it in the footer instead of the header, I don’t think that will make much difference in the test you are using.

Best regards,
Rikard

April 30, 2018 at 1:41 pm in reply to: Slider and Bullet Points #949064

Rikard
Keymaster

Hey Tatyana Mateva,

1. That is a Color Section element with a video background, not a LayerSlider.

2. You can use an Icon List element to recreate that.

Best regards,
Rikard

April 30, 2018 at 1:37 pm in reply to: From whom do I get an API key after I purchased Enfold thru Themeforest? #949063

Rikard
Keymaster

Hey Joerg,

Sorry for the late reply, as far as I know this should still be the way to get it: https://mycyberuniverse.com/web/how-generate-envato-marketplace-api-key.html. If not then I think you will have to contact Envato support since we don’t have any control over their interface.

Best regards,
Rikard

April 29, 2018 at 4:32 am in reply to: Instagram #948499

Rikard
Keymaster

Hey Kathrin,

Could you try updating the theme to the latest version (4.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 28, 2018 at 5:51 am in reply to: Border showing up on Full Width Easy Slider #948267

Rikard
Keymaster

Hi,

Great, glad you got it working. I think that is default CSS for that element, did you check where it was coming from?

Best regards,
Rikard

April 27, 2018 at 2:27 pm in reply to: Enfold sharer buttons on posts with Avia advanced editor #947964
Rikard
Keymaster
Hi Miguel,

I’m not sure this was communicated by us or if you didn’t understand it, but when using the Layout Builder for posts then all content needs to be added manually, and that includes the sharing buttons. Did you try to add the Social Share Buttons element to your posts?

Best regards,
Rikard
- This reply was modified 7 years, 9 months ago by Rikard.
April 27, 2018 at 2:23 pm in reply to: Elementor Page Builder does not work on Enfold #947963

Rikard
Keymaster

Hey eduardomiranda,

So you are looking to use 2 layout builder for the same site? I don’t think that is possible to be honest with you, wouldn’t it be better to just stick to one?

Best regards,
Rikard

April 27, 2018 at 2:20 pm in reply to: footer socket menu order @mobile #947961
Rikard
Keymaster
Hi,

I’m assuming you have added your own CSS which you have now corrected? If so then you can add it back within this media query for it to only apply to mobile devices:
```
@media only screen and (max-width: 767px) {
  YOUR CSS GOES HERE
}
```
Best regards,
Rikard
April 27, 2018 at 2:14 pm in reply to: Haederbild wird stark vergrößert #947956

Rikard
Keymaster

Hi hansloe,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2018 at 2:11 pm in reply to: CSS code missing #947954

Rikard
Keymaster

Hi,

Sorry but the .htaccess details are not working, please verify that they are working before sending them. If you are looking for CSS within the theme then you can look under Enfold->General Styling or in one of the CSS files within the theme under Appearance->Editor.

Best regards,
Rikard

April 27, 2018 at 2:07 pm in reply to: Fatal Error #947951

Rikard
Keymaster

Hey satyenb,

Sorry for the problems, please try this solution.

Best regards,
Rikard

April 27, 2018 at 2:05 pm in reply to: .avia_textblock responsive mode text size @media only screen #947950

Rikard
Keymaster

Hi Linda,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2018 at 2:02 pm in reply to: Updated the theme. Error 500. The site does not work #947947

Rikard
Keymaster

Hi,

Sorry for the problem and for the late reply. Could you try to completely remove the theme folder from the server, then re-upload a fresh copy via FTP to see if that works please?

Best regards,
Rikard

April 27, 2018 at 6:41 am in reply to: CSS Changes in Advanced Styling & Quick CSS Having No Effect on Header Elements #947663

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2018 at 6:36 am in reply to: Large logo not centered #947660
Rikard
Keymaster
Hey elvirais,

Please try this in Quick CSS:
```
.logo a {
    width: 100% !important;
}
```
Then remove this CSS which seems to be in your Quick CSS:
```
.html_header_top.html_logo_center.avia-webkit .logo {
    left: 0;
    transform: none;
    -webkit-transform: none;
    display: table;
    margin: 0 auto;
}
```
Best regards,
Rikard
April 27, 2018 at 6:31 am in reply to: Website is after upload down :( #947658

Rikard
Keymaster

Hi,

Sorry for the problems, though the header on your site is displaying fine on my end. Could you post screenshots of the problem please?

Best regards,
Rikard

April 27, 2018 at 6:30 am in reply to: Bug? #947657

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 27, 2018 at 6:26 am in reply to: How to disable menu/ burger menu/ sub menu on specific page #947656

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, much appreciated :-)

Best regards,
Rikard

April 27, 2018 at 6:25 am in reply to: Direct Checkout Pro #947653

Rikard
Keymaster

Hey Dylan,

Is that a plugin you are referring to? Did you try to contact the plugin authors about your problem?

Best regards,
Rikard

April 27, 2018 at 6:24 am in reply to: Random blank header on posts #947652

Rikard
Keymaster

Hi,

Great, glad you got it auto-fixed. It’s the best kind of fix in my opinion. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 27, 2018 at 6:22 am in reply to: New Disable Template Builder Elements function not working #947650

Rikard
Keymaster

Hey zimbo,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the problem.

Best regards,
Rikard

April 27, 2018 at 6:20 am in reply to: Can't Import Demo (tried solutions from other threads) #947649

Rikard
Keymaster

Hey percydwn,

Sorry for the problems and thanks for the login details. Which demo are you looking to import?

Best regards,
Rikard

April 27, 2018 at 6:16 am in reply to: import options failed #947647

Rikard
Keymaster

Hey Miguel Angel Sirera,

Please register on the support forum and open a new ticket there with login details in private so that we can have a closer look.

Best regards,
Rikard

April 27, 2018 at 6:15 am in reply to: Problem updating plugins – 49 Warning & 307 Warning #947646

Rikard
Keymaster

Hi Philip,

Sorry for the problems. Please try to completely remove the entire theme folder and then upload the new version of the theme via FTP.

Best regards,
Rikard

April 27, 2018 at 6:09 am in reply to: Enfold Changelog #947644

Rikard
Keymaster

Hi Mark,

That is difficult to say in general. Like with most things concerning speeding up WordPress installations, I think you will have to do trial and error to see what works and what is needed on your particular site.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,721 through 54,750 (of 93,301 total)

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