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Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Els,
Great, glad you fixed your problem. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 6, 2018 at 6:49 am in reply to: How to edit the description of woocommerce product category? #952223Hey vk,
That is not possible unfortunately, you will have to edit the template manually if you want to make changes to it.
Best regards,
RikardHi,
Thanks for that, could you upgrade the account you admin rights as well please?
About your problem; I can’t reproduce the results shown in your screenshots using Chrome, in which browser are you seeing that?
Best regards,
RikardHi Susi,
I’m not aware of any changes to Google Maps, do you have a link to where we can read up on this maybe?
Best regards,
RikardHi Colin,
I’m not sure what a geomashup map is, could you try to explain a bit further please?
Best regards,
RikardMay 6, 2018 at 6:28 am in reply to: background video on layerslider 'youtube' no longer plays. #952219Hi Colin,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardMay 6, 2018 at 6:27 am in reply to: Layer Slider WP not working correctly since newest Enfold Update #952218Hi scarlettr8,
Please open a new thread and include a link to your site so that we can have a closer look at it.
Best regards,
RikardMay 6, 2018 at 6:26 am in reply to: Layer Slider WP not working correctly since newest Enfold Update #952217Hi Liz,
Everything on your site seems to load fine on my end using Chrome, did you get it working or do you still need help?
Best regards,
RikardHi,
Thanks for the login details, though I can’t see anything obviously wrong, so your guesses might be right. Did you try deactivating those plugins to see if that helps?
Best regards,
RikardHey danle,
You are getting some errors in the Facebook debugger tool, please see private. I’m not sure exactly what you have installed or changed, though you should not have to do anything to be able to use the share buttons. What happens if you remove what you added?
Best regards,
RikardHi,
Thanks for that, though it looks like you are using a local file path and that means we can’t see the images. Could you upload them to a service like Dropbox, Google Drive or Imgur and then link to them here please?
Best regards,
RikardHi,
Thanks for the links, though I’m not sure what problem you are having though? Please try to clarify a bit. You can upload screenshots to Dropbox, Google Drive, Imgur or a similar service and then link to it here.
Best regards,
RikardHi,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 5, 2018 at 9:01 am in reply to: Single post with big preview image – retain aspect ratio #952070Hi,
It looks like the CSS is not applying because of caching, could you clear all caching and leave the plugin you are using deactivated to see if that helps please?
Best regards,
RikardHi,
Thanks for the link, though the video is playing fine on my end using Chrome. How can we reproduce the problem?
Best regards,
RikardMay 5, 2018 at 8:54 am in reply to: LayerSlider transition not working in Chrome after 4.3 update #952068Hi Michael,
I’m using OSX 10.11.6 and Chrome Version 65.0.3325.181 (Official Build) (64-bit) but I can’t reproduce the problem. The slider loads fine on my end?
Best regards,
RikardHi,
Thanks for helping out @guenni007, did you try that out and did you have any luck with it @ferryk?
Best regards,
RikardHi Colin,
Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for the feedback. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi Kim,
I’m not sure I understand what you mean by your last post, could you post another screenshot highlighting what you would like to change please?
Best regards,
RikardHi,
Great, glad you got it working. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 5, 2018 at 8:37 am in reply to: The Fullscreen Slider is not displayed and the Instagram widget does not work #952059Hi,
Thanks for that, though I get a 403 error on the login page:
403 Error
現在、このページへのアクセスは禁止されています。
サイト管理者の方はページの権限設定等が適切かご確認ください。Also, did you try to update to the latest version of the theme (4.3.1)? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardMay 5, 2018 at 8:30 am in reply to: Add Search Icon next to Burger Menu on Tablet and Mobile #952058Hi Steve,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi,
Did you set the padding in the individual cells to 0? We will have to see the actual element on a live page to be able to help you out with this. Please create a test page so that we can inspect the element in question.
Best regards,
RikardMay 5, 2018 at 8:16 am in reply to: Costum button on top of picture & number link to webshop #952055Hi Jaïr,
Where exactly did we promise you that? We are happy to help you out with small changes to your site, but it’s pretty obvious that there is no layout like in your pdf file by default in the Layout Builder. Maybe you could start the layout somewhere and we can have help you out if you have any problems? Just remember that we are here to help you out with problems with the theme, not to customise it for you.
Best regards,
RikardHi,
Thanks for that, though your site seems to be in coming soon mode, please post admin login details in private so that we can view it.
Also please upload your image to a public service like imgur.com for instance, so that we don’t have to deactivate ad-blockers etc just to download a file.
Best regards,
RikardMay 5, 2018 at 8:10 am in reply to: Problem after updating 4.3 with Tipografy and "Load only used elements" #952053 -
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