Hi,
Glad we were able to help, and thanks for the kind words, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Glad Ismael could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Glad Ismael could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Sorry for the late reply, In the Private Content area is a beta version with the latest fixes which has solved many IE & Edge issues so perhaps this will help you also.
The easiest and safest way to test the beta version is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Thanks for the login, please enable the WordPress > Appearance > Editor so we can see your child theme files, or you can include ftp access in the Private Content area.

Best regards,
Mike

Hey netfex,
Thank you for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.main_color .footer_color h3,.main_color .footer_color div .news-headline,.main_color .footer_color .news-time {
color: #fff !important;
}

Best regards,
Mike

Hey BlueSolution,
Please include the url to the page in question so we can take a closer look.

Best regards,
Mike

Hi,
Glad Rikard could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hey mattrum,
Thank you for the login and ftp access, which demo would you like to import?
Which webhost are you using?

Best regards,
Mike

Hi,
Sorry, the site seemed to be working correctly after I restored it. It seems that it is also working now, did you find the issue?

Best regards,
Mike

Hi,
Thank you for the login, I was able to create and publish a new test post using the Advanced Layout Builder, and then I was able to edit again. I then tested each of your templates and found only one that would crash the Advanced Layout Builder with this error:

/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 403 (Forbidden)

It is the Informes PE template, the button gives the same error when trying to edit. So this button is corrupt, I tried to debug but couldn’t add the debug code to your functions.php, your site requires it to be added via ftp. Can you add this to line nuber 18, right after the line: if(isset($avia_config[‘use_child_theme_functions_only’])) return; ?

//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
	return "debug";
}
 

Also please ask your webhost if there is any server rules against the pdf file type. Try editing one of your posts to cause the error just before you contact them so you can tell them a time so they can check the server logs for the error, and hopefully see the cause.

Best regards,
Mike

Hi,

@Guenni007 Thank you, I will need to add more documentation. This is a plugin, my thought was that this would be easier for people. But good point I will add a “child-themes/shortcodes” folder version.

Best regards,
Mike

Hey jscarlett,
Thank you for the links, I see that you are using Enfold v4.5.3, I believe the Maintenance Mode issue you are experiencing is a known bug in that version. Please try updating to v4.5.7

The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

As for your font, I could only see your maintenance page, but you are getting this error:

Access to font at 'http://yoursite.co.uk/sitename.com/wp-content/uploads/avia_fonts/type_fonts/abel/abel-regular.ttf' from origin 'http://sitename.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Which means your site hosting the font has a No ‘Access-Control-Allow-Origin’ in the header. Since you added the font via the Custom Font Manager, please try deleting the font and then add it again, this should correct the address to the font.

If you find other issues you may wish to use a search and replace plugin to search your database for the old url and replace it with the new url. I recommend backing up your site before trying this.

Best regards,
Mike

Hey Angelo_Sule,
Interesting idea, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.html_header_top.html_logo_center .header-scrolled .logo {
    left: 0 !important; 
    transform: none !important; 
}
.header-scrolled span.logo a,.header-scrolled span.logo a img {
    max-height: 100% !important; 
}

Then clear your browser cache and any cache plugin, and check.

Best regards,
Mike

Hey robertoKM,
Please include the url to the page in question so we can take a closer look.

Best regards,
Mike