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    I cannot get the demo import to work and my hosts are not helping.
    I can see from the file explorer that it is trying to import as some of the image names are appearing.
    I have another hosting with pickaweb and everything is fine on that one.
    I have changed php version and changed the upload and memory but nothing works.
    I hope you can help.


    Hey mattrum,
    Thank you for the login and ftp access, which demo would you like to import?
    Which webhost are you using?

    Best regards,


    The medical demo
    The host is Pickaweb


    I have managed to do most of it by manually exporting from a another install on a host that worked.
    However, I cannot get the medical icon pack anywhere.
    Can you help please?
    I have seen it on a site, but you have to pay.


    I have fixed it now – zipped up from the other installation
    All ok now – thanks for your help.
    Anyone reading this – no other solution for me that I could see other than installing on a host that allows the import then exporting all the pages, framework, theme options etc and then importing them.
    Make sure to enable content on the performance page.


    Hi mattrum,

    Great, I’m glad that you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,

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