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Viewing 30 posts - 1 through 30 (of 15,132 total)
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  • Hey AB,
    Entschuldigung für die verspätete Antwort. Wenn ich richtig verstanden habe, dass Sie Enfold v4.5.3 mit Woocommerce verwenden, gab es ein Problem mit dieser Version. Bitte aktualisieren Sie auf v4.5.7
    Leider müssen Sie mit v4.5.3 über FTP aktualisieren.
    Der einfachste und sicherste Weg, dies zu tun, besteht darin, die neueste Version von Theme Forest herunterzuladen und Ihr aktuelles Thema per FTP in “Enfold-Old” umzubenennen. Laden Sie dann das neue “Enfold” hoch und überprüfen Sie, ob Ihre Site ordnungsgemäß funktioniert.
    Wenn Sie zufrieden sind, können Sie das “Enfold-Old” über FTP löschen (nicht die WP-Themenseite).
    Wenn Sie aus irgendeinem Grund ein Rollback auf die alte Version durchführen möchten, ist dies ganz einfach. Benennen Sie das neue “Enfold” einfach über FTP in “Enfold-New” um und benennen Sie es dann in “Enfold” um und aktualisieren Sie es anschließend Seite.
    Bitte versuchen Sie nicht, den Themenordner zu überschreiben, da dies alte Dateien hinterlässt und Fehler verursacht.

    Wenn Sie sich dabei nicht wohl fühlen, können wir Ihnen behilflich sein. Wir benötigen jedoch einen Administrator-Login und einen FTP-Zugang im Bereich Private Inhalte.

    — Translated with Google —

    Sorry for the late reply, If I understand correctly you are using Enfold v4.5.3 with Woocommerce, we did have an issue with this version, please update to v4.5.7
    Unfortunately, with v4.5.3 you must update via FTP.
    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    If you do not feel comfortable doing this we can assist, but we will need an admin login and FTP access in the Private Content area.

    Best regards,
    Mike

    Hey Mahdi,
    Sorry for the late reply, I have compared these to our files and they are correct.
    This is as our dev team has intended.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: different border color on active accordion toggle #1128445

    Hi,
    Thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-44 .av_toggle_section .activeTitle {
    	 border-bottom-color: #0077ff !important;
    }

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Price Table Icon Box #1128441

    Hey jillinnemann,
    Thank you for the link and the mock-up image.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-1346 .av_one_third.av-zero-column-padding .av_promobox:first-child {
    	margin-bottom: 0 !important; 
    }
    #top.page-id-1346 .av_one_third.av-zero-column-padding .av_promobox:nth-child(2) {
    	margin-top: 0 !important; 
    }

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1128439

    Hi,
    Thanks for the link, as I understand, when you click the pagination that is below the grid blog element, the top two post will be hidden. Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .page-id-15.paged .post-entry-type-standard {
        display: none !important;  
    }

    Best regards,
    Mike

    in reply to: Gradients (buttons and text) #1128420

    Hi,
    Sorry for the late reply, I did not figure out why this is not working, I’m sure the css is correct with the proper “-moz-” prefixes, so I tried changing it to jQuery and now it works in Chrome and Firefox.
    To test this, please add a code block element to your page and place this code inside:

    <script>
    (function($){
    $(document).ready(function () {
        $('.btn2 a.avia-button').css({
         'color': 'rgba(255,255,255,0.9)', 
         'border-radius': '50px', 
         'background': 'linear-gradient(-45deg, #FFA63D, #FF3D77, #338AFF, #3CF0C5)',
         'border-color': 'transparent', 
         'background-size': '600%', 
         'animation': 'anime 16s linear infinite' 
    })
    
    });
    })(jQuery);
    </script>
    <style>
     @keyframes anime {
       0% {
         background-position: 0% 50%;}
       50% {
         background-position: 100% 50%;}
       100% {
         background-position: 0% 50%;}
    }
    </style>

    We could make this code global, but first, test it on one page to see if it’s also working for you.

    If you would like to test this on a new page, please (Purchase code hidden if logged out) /”>Enable Avia Layout Builder Debugger which will add a new text field below the Advanced Layout Builder, and then add the page shortcode in the link below, then save the page.
    https://www.dropbox.com/s/641pwwo7eukd5ts/gradient_button_shortcode.txt?dl=0

    Best regards,
    Mike

    Hi,
    Glad to hear that it helped, for your demo import, is the “frontpage” page getting set in the theme options after the import?
    2019-08-16-164552
    Sometimes this field is not set so the frontpage is not looking correct, please check. If the images are not importing also this could be a PHP setting, Please ask your webhost to check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.

    Best regards,
    Mike

    in reply to: Creative Studio – Font color #1128386

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Ok, are you saying that on a different test site you updated the theme and disabled the plugins but you are still getting the error?
    And you don’t feel comfortable allowing us to login to investigate?
    Ok, please try copying the shortcode from the page so we can test on our localhost, to copy the shortcode, please (Purchase code hidden if logged out) /”>Enable Avia Layout Builder Debug and below the Advanced Layout Builder you will find a new field that contains the page shortcode. Please copy this to a plain text file and upload it to DropBox or another file sharing service and add the link to the Private Content area.

    Best regards,
    Mike

    in reply to: Creative Studio – Font color #1128382

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #footer .widget p,#footer .widget h3,#footer .widget a,#socket .copyright {
    	font-weight: 400 !important; 
    }

    Best regards,
    Mike

    in reply to: Strange character + wrong icons #1128381

    Hi,
    Thank you for the login, I found that this is actually from a javascript event listener, it seems to be “LeadTracking” or “FormIntegration” or both, perhaps from “RD Station” I don’t see any errors in the browser console.
    So since it’s not interfering with your menu icons anymore, I assume you will want to keep using it now?
    2019-08-16-151850

    Best regards,
    Mike

    in reply to: Jumping to anchors from other pages does't work well #1128360

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Mobile Logo area color change? #1128154

    Hey mattb1169,
    Sorry for the late reply, if I understand correctly you would like a transparent mobile header. Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 766px) { 
      .responsive #top #main {margin-top: -80px!important;}
      #top #wrap_all .av_header_transparency {background-color: transparent!important;}
      div#header_main > .container {display: block !important;}
      }

    Best regards,
    Mike

    in reply to: Strange character + wrong icons #1128153

    Hey PIW,
    Sorry for the late reply, I’m not sure about the character, but with a admin login in the Private Content area we could take a closer look.
    To correct your menu icons please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #avia-menu .avia-menu-text .av_font_icon {
        display: inline !important; 
        float: none !important; 
    }

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1128140

    Hi,
    Sorry for the late reply, in the thread you linked to the solution was:

    .page-id-2957.paged #layer_slider_1{
        display: none; 
    }

    It looks like after he tested and cleared his cache he found it worked. But this won’t work for you because the css has a page ID so it will only work on one page.
    To adjust to your page please include a link to it so we can examine.
    This would help because I can’t imagine what you are trying to achieve, perhaps it will make sense after we see your page.

    Typically, it’s a good idea to open your own threads for support because anything you add into the Private Content area will be seen by the thread’s opening poster, and you would not see anything we add to the Private Content area.
    We are happy to help here, just wasn’t sure if you knew this.

    Best regards,
    Mike

    in reply to: Checkout Woocommerce #1128138

    Hey LuizaCFranco,
    Sorry for the late reply, below is a script to add to the end of your functions.php file in Appearance > Editor to change the text, but in my test after this changes the text another script seems to change it back again. If you have a script or translation doing this please try to disable it so this will work. If you can’t disable and you want us to get more aggressive to force it, then we will, but I wanted to check first.

    function custom_mailpoet_optin_text(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
    $( ". (Purchase code hidden if logged out) -text" )
      .text( "Sim, gostaria de ser adicionado à sua lista de discussão." );
     });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_mailpoet_optin_text');

    Please try this so you can see what I mean.

    Best regards,
    Mike

    in reply to: Font style in all my posts #1128133

    Hi,
    Thank you for the screenshot, this helps. The 40px you put in the text block element is for paragraph text, the H2 already has a font size assigned in the base.css and has more specificity than the size you entered there.
    If you used the special heading element with h2 picked as the heading you would have the 40px, or any size you wish on a per case basis, or if you added the “font-size” back into the css as before you would have all single post H2’s the same size.
    Or you could add a “span” font-size in the code view of the text block and have that one H2 40px.
    Please let us know if you would like to see an example of this.

    Best regards,
    Mike

    in reply to: Change featured image in shop when category is selected #1128132

    Hi Daniel,
    Thank you for the kind words, but I’m still learning and am a student of my team’s great examples, and what I can find on Google.
    Anyways, shall we close this then?

    Best regards,
    Mike

    in reply to: Failed to initialize plugin: avia_builder_button #1128129

    Hi,
    Sorry, I had saved a copy of your WordPress > Customize > Additional CSS
    please see the link below for the css that was there if you want it, but I think that the end of your post says it’s fixed now?
    https://www.dropbox.com/s/k6tm2x3p6b4rh5x/test.css?dl=0

    Best regards,
    Mike

    in reply to: Partner/Logo element: space between the lines #1128126

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Change featured image in shop when category is selected #1127858

    Hi Daniel,
    Your idea for using an in-code identifier for the category “dab compatible” this time clicked with me and I looked at the checkbox for “dab compatible”, so this function checks to see if the checkbox is checked, and the product is from the category “bonji-dab” and then applies the opacity.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_dab_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      	if ($('input[type=checkbox][name=bonji-dab]').prop('checked')) {
        $(".post-type-archive-product .product_cat-bonji-dab .avia-product-hover").css({ 'opacity': '1' });
    } else {
    }
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_dab_script');

    Please ensure the other function above that starts with “function custom_dab_script()” is remove, otherwise you will get an error, or crash, because the names of functions must be unique in your functions.php.

    Best regards,
    Mike

    Hi,
    Please try using the plugin: WP Mail Logging to see if the email is being sent from your site. Then try removing your function and test again to see if the email is getting from your site to your mail server.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Failed to initialize plugin: avia_builder_button #1127834

    Hi,
    I examined your new page while the error was showing and found this error in the console:
    2019-08-14-232406
    I believe that I found a way to reproduce the error on your site, if you make a change to the page and don’t save the page, but try to view the page so that you get the popup warning asking if you are sure you want to leave the page without saving, and then click cancel on the popup and then save the page, the error will appear.
    2019-08-15-011719
    But I can not reproduce this on my localhost, I tried disabling your Classic Editor plugin and used the Classic Editor option in the theme settings, but his didn’t help, I also tried disabling plugins without success.
    As I search for a solution I found many examples of the error but with many different plugins, try this Google search:

    TinyMCE "Failed to initialize"

    but I found no solutions.
    I will ask the rest of the team to take a look, sorry, and thanks for your patience.

    Best regards,
    Mike

    in reply to: Enfold theme – crashes site – 500 error #1127789

    Hi,
    Glad to hear, and thanks for sharing your solution. We will leave this open until we hear back from you.

    Best regards,
    Mike

    in reply to: Font style in all my posts #1127788

    Hi,
    Glad to hear!
    Ok, so setting the H2 “manually”… I think we are thinking of two different things with the word “manually”, when I think of manually I think of setting the font size with css, but from your screenshot I see that you removed the font size from the css.
    So perhaps you mean that you want to set the font size in the advanced styling options page, or some other way that is not using the css? Is this correct?

    If not please explain.

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, when I check your site I see the caption font is already Gilroy-Bold when inactive, so this css changes the inactive font and adds the hover font:

    #top .av-masonry:hover figcaption h3.av-masonry-entry-title {
        font-family: Gilroy-Bold !important; 
    font-size: 16pt !important; 
    }
    #top .av-masonry figcaption h3.av-masonry-entry-title {
        font-family: Gilroy-Semibold !important; 
    font-size: 16pt !important;
    }

    But this makes the inactive font thinner, if you just wanted the font to be heavier on hover then try this css instead:

    #top .av-masonry:hover figcaption h3.av-masonry-entry-title {
        font-weight: bolder !important; 
    font-size: 16pt !important;
    }
    

    Best regards,
    Mike

    Hi,
    Glad to hear this helped. What would you like the hover effect to be?

    Best regards,
    Mike

    in reply to: Hide HOME menu item on one page website #1127528

    Hi,
    Glad to hear this helped, shall we try to investigate the menu?

    Best regards,
    Mike

    in reply to: Style contact form #1127522

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 30 posts - 1 through 30 (of 15,132 total)