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  • in reply to: Avia builder missing and Blog layout changed #1421221

    Hi,
    I removed the links.
    As I see the fisrt one is a Advanced Layout Builder page and the second one is a category archive page, the the setting that ypu are referring to doesn’t modify archive pages.
    So the category page will not look like the first page, this is not an error.
    If originally they did look alike then someone manually edited some files and when you updated the modifications were lost, if this is the case then you should try to find a server backup and restore the site to before the update and try to figure out what files were modified and evaluate how to move forward from there.

    Best regards,
    Mike

    Hi,
    Yes it is also called the default editor, the WordPress default editor has two choices at Enfold Theme Options ▸ Select Your Editor the Classic Editor & the Block Editor, this is the one that you are currently using. I’m just in the Habit of specifying the one used. when I write.
    This thread is very long now, and it seems like we have covered creating a multi-language site using sub-directories fairly well now, did you have any more questions on this, or do you feel comfortable if we closed this thread?

    Best regards,
    Mike

    in reply to: Line in template doesn’t display on live page #1421195

    Hi,
    Glad that this is helping, and yes that is what I mean.

    Best regards,
    Mike

    in reply to: Avia builder missing and Blog layout changed #1421194

    Hi,
    Oh I see, as I review the posts above, the staging site doesn’t produce the issue, this layout on the staging site is correct:
    * removed by request *
    this layout from the live site for the same page is wrong:
    * removed by request *
    and you have tried to disable all of the plugins and reviewed all of the settings without success?
    It is very strange that you created a staging site from the live site with the error and the error doesn’t occur.
    Typically a staging site will copy and create a new database from the original, try changing the database that the staging site uses to the live site in the wp-config.php file and check the layout on the staging site. Perhaps it is an error in the live database?
    If the staging site is correct, is repacing the live site with it an option?

    Best regards,
    Mike

    in reply to: Mobile View Issues #1421192

    Hi,
    Oh I see, the test page that I created should look good for all devices, desktop & mobile, please review the page and if you agree then you can trash your original page and rename the test page to use it. If you find something that you don’t like about the test page on desktop please let us know so we can help, but I don’t see a major difference between the two on desktop. I only see some very minor padding and spacing differences when I have the two in different tabs and switch back and forth, hopefully this minor spacing is not troublesome for you.

    Best regards,
    Mike

    Hi,
    I checked all three sites and made the adjustments needed, the white space around the EN site slider looks like was caused by the page being saved as a “Block Editor” page instead of the Advanced Layout Builder that it is, I corrected. Please note that ALB pages should not be edited or saved with the Block Editor.
    Please check your sites.

    Best regards,
    Mike

    in reply to: Social media icons in the mobile version #1421190

    Hi,
    Sorry I’m not sure what you mean, are you seeing the same as in my screenshot above? What part is rounded? Perhaps including a screenshot would help.

    Best regards,
    Mike

    in reply to: Transparant logo area on mobile phone #1421120

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Avia builder missing and Blog layout changed #1421118

    Hi,
    Unfortunately I don’t know of any database setting for this, it sounds like a conflit somewhere, your best approach is to manually make the tweek for each user.
    I would not recommend rolling back to any 4.x version they are not WP6 ready and I would expect a lot of errors. I recommend staying with v5.6.6 and manually make this minor tweek.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1421050

    Hi,
    1: I adjusted this css from 50% to 55% and it seems better, if you want more space try 60%
    Enfold_Support_3561.jpeg
    2: I added this css:

    .main_color .sidebar p {
    	color: #000;
    }

    3: I view the podcasting test page on my Android and with Chrome Dev Tools, please see this article, is this what you mean?

    Best regards,
    Mike

    in reply to: Avia builder missing and Blog layout changed #1421049

    Hi,
    I looked at your site and the Advanced Layout Builder is showing, are you refuring to another site now?
    I don’t think that you need to roll back to another version, as we have not had any reports of this issue and can not reproduce this on our site.
    Perhaps there is a plugin conflict? If the check box is hidden from you try changing the display and then check it and you will probably not have any other issues.
    If you really want to roll back tell us which version you want and we will give you a link.

    Best regards,
    Mike

    in reply to: Transparant logo area on mobile phone #1421043

    Hey Martijn,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    .responsive #top #wrap_all #header {
        background-color: transparent;  
    }
    }
    

    the expected results:
    Enfold_Support_3559.jpeg

    Best regards,
    Mike

    in reply to: Social media icons in the mobile version #1421042

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 989px) { 
    	.team-social-inner {
    		top: 25%;
    	}
    	.responsive.av-no-preview #top .avia-team-member .team-social {
    		height: 100px;
    	}
    }

    the expected results:
    Enfold_Support_3557.jpeg

    Best regards,
    Mike

    in reply to: Remove header + footer and add comments #1421041

    Hey SimonePols,
    Thank you for the link to your site, I see that this is a LearnPress CPT created with the Classic Editor, I’m not familiar with LearnPress, it looks like you don’t have an option to choose a template in the Page Attributes that WordPress gives to pages:
    Enfold_Support_3551.jpeg
    and since it is not a Advanced Layout Builder page you can’t remove the header and footer with the Layout options
    Enfold_Support_3553.jpeg
    Perhaps try asking the LearnPress support how you can achieve this, as they would know more about this than us.
    Or you can try this css to remove the header, footer and inner elements, except the title and your video from your single-lp_lesson pages:

    .single-lp_lesson .lp_lesson .blog-meta,
    .single-lp_lesson .lp_lesson .av-vertical-delimiter,
    .single-lp_lesson .lp_lesson .post-meta-infos,
    .single-lp_lesson .lp_lesson .av-social-sharing-box {
    	display: none !important;
    }
    .single-lp_lesson .container_wrap_first {
    	height: 100vh !important;
    }
    .single-lp_lesson #header,
    .single-lp_lesson #socket,
    .single-lp_lesson .wpautoterms-footer {
    	display: none !important;
    }

    Perhaps this will help, Please see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1421039

    Hi,
    Glad to help, so on the /podcasting-test/ page you are not seeing Steve’s Podcasting Articles under the Podcast “Aircheck” like this?
    Enfold_Support_3549.jpeg
    I see this in chrome dev tools emulating a mobile device and in my Android mobile.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    What device are you using? Perhaps try disabling your maintenance mode and check again.
    I added the css to your WordPress ▸ Customize ▸ Additional CSS perhaps this will help your device.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421038

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421032

    Hi,
    Thank you for the link to your site, I found that you are not using a child theme and I didn’t see any other code snippet plugins, so I added the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets.
    I then added the function temporary_removal_title_tags and cleared my browser cache and now the titles are not shown on mouse-over:
    Enfold_Support_3545.jpeg
    please clear your browser cache and check. Please note Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421030

    Hi,
    Sorry I don’t see it posted here, please post in the Private Content area below.
    Try going to the support forum and reply the thread there and not via email, if that is what you are doing.

    Best regards,
    Mike

    in reply to: Small type issue on Enfold slider has returned #1421029

    Hi,
    Thank you for the link to your site, I see the css from the other thread is in your Quick CSS:

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        font-size: 36px;
    }
    #top .avia-slideshow .avia-caption-content p {
        font-size: 20px;
    }

    and on your /news/ page you are only using 8 slides, when I change to 12 by cloning the last iten 4 more times and clear my browser cache and check with Windows in Chrome, Firefox, & Edge & Mac in Safari, Chrome, Firefox all items show correctly.
    Perhaps when you added the other items your cache was not fully cleared, Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    I removed the extra items, please try adding the new slides that you want and clear your cache, perhaps a couple of times, and if that doesn’t help please let us know so we can look and help.

    Best regards,
    Mike

    in reply to: Underneath title superposes to video #1421027

    Hi,
    As I understand your last message this thread can be closed, correct?

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421026

    Hi,
    Perhps there was an error when you added it, because it works when I tested it on your site. Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Line in template doesn’t display on live page #1421025

    Hi,
    Thanks for the link to your site, I’m not sure why you are experiencing this issue, I copied your page to my test site and the css for your custom HR worked fine, on your site the css for the style is missing, so I copied the css and created a WPCode snippet on your site and now the custom HR is showing correctly:

    .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 .hr-inner {
        width: 45%;
        border-color: #1b75bb;
        max-width: 45%;
    }
    .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 .av-seperator-icon {
        color: #ff6207;
    }
    .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 .hr-inner {
        width: 45%;
        border-color: #1b75bb;
        max-width: 45%;
    }
    #top .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 {
        margin-top: 15px;
        margin-bottom: 15px;
    }

    If you want to explore what the issue on your site is I recommend disabling your plugins including your CDN and clear your CDN along with your server cache, which may take some time, and then see if the css is applied. Or if you are not experiencing any other issues you can use this css I added to your WPCode, but keep this in mind if you do find other issues in the future.

    Best regards,
    Mike

    in reply to: why code in visual editor #1421021

    Hey daves1997,
    Thanks for the login, I checked your page and when you edit the text block element with the “visual tab” you will see it like this:
    Enfold_Support_3541.jpeg
    when the “text tab” is used you will see the HTML code like this:
    Enfold_Support_3543.jpeg
    This is the normal and correct behavior, I found no errors.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421019

    Hey Karin_Tara,
    Try this solution I tested it on your page and it removes the title on mouse-over but still allows the lightbox to show the title under the image in lightbox.

    Best regards,
    Mike

    in reply to: Alteranative Header or Header Logo #1421018

    Hi,
    Glad to hear that you have this sorted out, if you are using the WPML plugin then the theme setting panel is different for each language so you can just upload a different image. Then is not a built-in multi-language option because typically people use a plugin like WPML. So to do this without a plugin your method is correct.
    As you have this sorted out, unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Demo installation – OVH #1421017

    Hi,
    Ok, if you decide that you would like some help please include FTP access and the admin login to your site.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1421016

    Hi,
    Sure, so first I copyied your page and created a test page to demonstrate /podcasting-test/ Then I enabled the right sidebar on the test page:
    Enfold_Support_3534.jpeg
    The screenshots will be from the Classic Editor, as I prefer it over the Block Editor. Then I created the three sidebar widgets to replace your “fake sidebar”
    Enfold_Support_3539.jpeg
    WordPress ▸ Appearance ▸ Widgets ▸ Sidebar Pages
    Enfold_Support_3536.jpeg
    Then in the backend I removed the sections not needed, and added a little css to remove the sidebar border:

    #top #main .sidebar.sidebar_right {
    	border: none;
    }
    #top .container_wrap.sidebar_right .template-page.content {
    	border-right: none;
    }

    and added a little css so the sidebar will show on mobile centered:

    @media only screen and (max-width: 767px) { 
    	.responsive #top #main .sidebar {
    		display: block;
    		width: 100%;
    		padding-top: 0;
    	}
    	.responsive #top #main .sidebar .inner_sidebar {
    		margin: 0;
    	}
    	.responsive #top #main .sidebar .inner_sidebar .avia_textblock * {
    		text-align: center !important;
    
    	}
    	#top .container_wrap.sidebar_right .template-page.content {
    		padding-bottom: 0;
    	}
    }

    Now if you compare the original /podcasting/ with the new /podcasting-test/ I don’t think you can tell the difference, except on mobile the sidebar is under the Podcast “Aircheck” and if you want to add this sidebar to other pages it will be easy.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    You can remove the asterisc, that was only an example.
    As for the URLs and SEO, I’m not a SEO expert so please research this, but I thought of two options, when you use the Classic Editor you can change the URL to something different than the page title, so I’m thinking that you can for example, change all of the “About” pages to use the URL slug of /about so the language switcher will work, and leave the titles in the appropriate language, like this:
    Enfold_Support_3530.jpeg
    you would need to do this for each language.
    Or you can use a redirect plugin and manually add your pages and the corresponding page for each language, here is an example from the plugin page:
    Enfold_Support_3532.jpeg
    you would need to do this for each language, but all of these redirects will be “301” and I’m not sure if this is bad for SEO, it may be.
    All in all, either of these will be a lot of work, if it was my site I think that I would just use the original menu and assume that if someone landed on the EN site and they really wanted the FR site, that they would be fine with going to the FR homepage. But I probably have not thought about it as much as you have.
    I hope this helps.

    Best regards,
    Mike

    Hi,
    Yes this is possible and I have made this modification to your site, but in doing so I found that your URLs are not the same across all three sites so you will need to change all pages on all sites to match, and you may not wish to do this, but I added the code so you can decide.
    So to test this I added three test pages on these three sites:

    your french site is your core site with no “FR” in the URL, I know you know this but in the future people will want to know how this works 🙂
    Anyways, I disabled your topbar menu and enabled the topbar Enfold Theme Options ▸ Header ▸ Extra Elements ▸ Phone Number or small info text to hold the language switcher shortcode, you can easily switch back to using the topbar menu there if you wish.
    This is the shortcode I added: [dynamic_lang_switcher lang="EN"] * [dynamic_lang_switcher lang="IT"] * [dynamic_lang_switcher lang="FR"] on the frontend it shows the whole language word:
    Enfold_Support_3528.jpeg
    Then I added this code to the end of your child theme functions.php file in Appearance ▸ Editor on all three sites:

    function dynamic_language_switcher($lang) {
        // Get the current full URL
        $protocol = (isset($_SERVER['HTTPS']) && $_SERVER['HTTPS'] === 'on' ? "https" : "http") . "://";
        $current_url = $protocol . $_SERVER["HTTP_HOST"] . $_SERVER["REQUEST_URI"];
    
        // Base URL without language
        $base_url = $protocol . 'guidedtour.ch/';
    
        // If the language is French, return the current URL without language segment
        if (strtoupper($lang) == 'FR') {
            $path = str_replace($base_url, '', $current_url);
            $segments = explode('/', trim($path, '/'));
    
            if (in_array($segments[0], array('EN', 'IT'))) {
                array_shift($segments); // Remove the language segment
            }
            return $base_url . implode('/', $segments) . '/';
        }
    
        // Remove the base URL to get just the path
        $path = str_replace($base_url, '', $current_url);
    
        // Split the path into segments
        $segments = explode('/', trim($path, '/'));
    
        // Check if the first segment is a known language code
        if (in_array($segments[0], array('EN', 'IT'))) {
            // Replace the existing language code with the desired one
            $segments[0] = $lang;
        } else {
            // If the first segment is not a language code, prepend the desired language code
            array_unshift($segments, $lang);
        }
    
        // Construct the new URL
        $new_url = $base_url . implode('/', $segments) . '/';
    
        return $new_url;
    }
    
    
    function dynamic_language_switcher_shortcode($atts) {
        // Mapping short language codes to their full word representations
        $language_names = array(
            'EN' => 'English',
            'IT' => 'Italian',
            'FR' => 'French'
        );
    
        $atts = shortcode_atts(
            array(
                'lang' => 'EN'
            ), 
            $atts, 
            'dynamic_lang_switcher'
        );
    
        $url = dynamic_language_switcher($atts['lang']);
        
        // Display the full word representation, but link to the appropriate URL
        return '<a href="' . $url . '">' . $language_names[strtoupper($atts['lang'])] . '</a>';
    }
    add_shortcode('dynamic_lang_switcher', 'dynamic_language_switcher_shortcode');

    and now you can go to any of those three pages and click the new language switcher and go to the corresponding page in any language.
    But unfortunately it looks like all of your other menu items don’t match across your sites.

    Best regards,
    Mike

Viewing 30 posts - 1 through 30 (of 29,375 total)