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Viewing 30 posts - 1 through 30 (of 35,040 total)
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  • in reply to: Accordion starts with all items open #1494939

    Hi,
    I found that you had this jQuery in your Quick CSS field:

    jQuery(document).ready(function($){
        // Close all accordion items on page load
        $('.av_accordion .accordion_section').removeClass('active');
        $('.av_accordion .accordion_content').hide();
    });

    fyMf0n2.png
    the CSS field is only for CSS and not jQuery.
    Your issue is still occuring, so we will keep checking for more code errors, but I’m not able to reproduce on my test site, so I don’t believe that it is an issue with the theme, perhaps some custom code somewhere.

    Best regards,
    Mike

    in reply to: 2 blocks with flexible bg image #1494918

    Hi,
    Thanks for your help Guenni007, If you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Mailchimp Widget in Enfold: Assign different tags #1494900

    Hey Philipp,
    Unfortunately this is not possible, the Enfold widget only shows the Mailchimp fields, and tags is not a feature, so to do what you ask you will need to add two different Mailchimp forms to your Mailchimp account, one for each page. I believe this is only available to paid Mailchimp accounts, but we don’t have one to test on, so we can’t verify.
    If you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: SVG Iconset and Iconfont Manager #1494899

    Hi,
    Thank you for sharing your solution, this should help other users. Shall we close this thread?

    Best regards,
    Mike

    in reply to: Which countries to geo unblock for Enfold Support? #1494864

    Hey goldengate415,
    Philippines, Sweden, USA, Germany, Austria, Lithuania

    Best regards,
    Mike

    in reply to: 2 blocks with flexible bg image #1494831

    Hey Sebastian,
    Your container max-width is 1200px and contains margin & padding:
    fpFXpb2.jpg
    Try this css and adjust to suit:

    .responsive .page-id-3603 #av_section_4 .container {
        max-width: 100%;
        padding: 0;
    }

    fpF8ARn.png

    Best regards,
    Mike

    Hey zdenkab,
    PHP 8.3 is not an issue, you already have the latest theme intsalled, v7.1.3
    Note that Envato only allows 20 +/- API checks per 24 hours.
    If you have multiple sites in your account, you can hit this API check quickly. If you are using the same license multiple times then the same is true.
    Your site says: “unverified Envato token”.
    You write above:

    In the Enfold → Theme Updates section, I receive the following messages:

    * “Your private token is invalid”
    * Purchases, username and email cannot be accessed
    * Enfold cannot check for available updates
    * No update check has been performed in the last month

    So this is a sign that your Token is not correct, please review this documentation and read all of the tabs:
    create a new Token
    We can not login to your Envato account or edit, create tokens, or create a license for you. You can contact Envato for more help.

    Best regards,
    Mike

    in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494828

    Hi,
    Very good, once you renew your support contract please login to the support forum and open a new thread and we will try to help.
    Please do not use the contact form for support questions.
    Try going to your Theme Forest account and renew your support

    Best regards,
    Mike

    in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494807

    Hi,
    Unfortunately we are still getting a 403 Forbidden error. Please check.
    Please note that you are also using the Pre Sale contact form that is not appropriate for support requests.
    Please login to the support forum and open a new thread and we will try to help. If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Photography portfolio DEMO content not uploading #1494803

    Hi,
    Glad that you have this sorted out, if you have further questions please login to the support forum open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: WooCommerce Features not working #1494767

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Caching Issue on Multiple Sites #1494713

    Hey annameis,
    I assume that your issue is that some images are not showing until you clear your cache, is this your browser cache, WordPress cache, cache plugin, theme cache, or server cache?
    Are the images background images in your color sections? These are shown via CSS in the post_css function, depending on your cache time limits, this is typically not an issue with the theme, but you could try this function in your child theme functions.php file to disable:

    function custom_avf_post_css_create_file( $create ) {
    	return false;
    }
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    Then clear all of the above caches and check again. 

    Best regards,
    Mike

    in reply to: WooCommerce Features not working #1494710

    Hi,
    Glad  that this helped, try this css:

    #top.single-product .sidebar {
        padding-top: 0;
    }

    Best regards,
    Mike

    in reply to: Font over Layer Slider on Mobile #1494606

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: WooCommerce Features not working #1494604

    Hi,
    The code running in the WPCode plugin is running too late, please add it to the child theme functions.php file, it should work correctly then. Since the code is meant to run at “init” = “(add_action(‘init’,’ava534345953_init’, 50);”
    which is before the theme and plugins, it now running in a plugin after the theme will not work. I see no other solution.
    This solution works on my localhost, your site or login is limited and I can not test there, so you will need to test.

    Best regards,
    Mike

    in reply to: Burger menu arrows in a different color #1494587

    Hi,
    Glad that we could help, thanks also for helping Guenni007, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Clarification on Enfold Theme License via GPL Times #1494558

    Hey MOHAMED ELAMINE MEFTAH,
    The only place that the theme can legally purchased is here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
    Most pirate sites add backdoors and other malicious code, I would not trust them.
    When you purchase a legal license you will have lifetime updates and 6 months of forum support, I recommend upgrading to a full year for just a little more.
    fQjgqlf.png

    Best regards,
    Mike

    in reply to: Expired Link #1494555

    Hey timmainz,
    Sometimes this is caused by the PHP ZipArchive Extension not enabled on the server, or your PHP settings are too low, try:
    max_execution_time 180
    memory_limit 512M or your highest available
    post_max_size 32M
    upload_max_filesize 64M
    also ensure that you are uploading the installable WP version from your Theme Forest account, and not the full version with the documentation. There are two different downloads from your Theme Forest account.

    Best regards,
    Mike

    in reply to: Color headers link #1494554

    Hi,
    Try adding this css:

    #top h1 a, #top h2 a, #top h3 a, #top h4 a, #top h5 a, #top h6 a {
    	color: #006fff;
    }

    fQzEHVR.png
    If you want to limit the css to the h3 link on this page then use this css instead:

    #top h3 a {
    	color: #006fff;
    }

    Best regards,
    Mike

    in reply to: Burger menu arrows in a different color #1494553

    Hi,
    Perhaps I’m reading the request wrong, but I think that @Martin is looking for all of the arrows to be the same color, only different than the text. But if he wants each arrow to be a different color, then your solution works great.
    Thanks for helping @Guenni007

    Best regards,
    Mike

    in reply to: excerpt length #1494552

    Hey MarcusEls,
    It depends on which element you are using, there are a few different solutions, a link to your page and a admin login would help. Or review this thread: https://kriesi.at/support/topic/how-to-adjust-the-excerpt-length-in-enfold/#post-1415474

    Best regards,
    Mike

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Burger menu arrows in a different color #1494549

    Hi,
    Try this css:

    #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a .av-submenu-indicator {
        color: #fff;
        opacity: 1;
    }

    fQxJRJj.png

    Best regards,
    Mike

    in reply to: Not able to update the Enfold theme #1494547

    Hi,
    The code that you have posted above is your Purchase Code, not your Envato Personal Token, they are two different things.
    So you have entered the wrong info in the theme field that says: Enter a valid Envato private token.
    Please review this page in our documentation and open each toggle to read all of the info. You need to create the Token in your Envato account and Set the required Token Permissions, as per the documentation.

    Best regards,
    Mike

    Hi,
    It looks like your “Über mich” page is a Draft, you need to Publish it and view the live page, when you view the Preview page WordPress doesn’t load all of the theme files. Give this try.

    Best regards,
    Mike

    in reply to: WooCommerce Features not working #1494543

    Hi,
    I had to do some testing on my site because the Theme File Editor is disabled on your site, I also note that the Plugin option is also disabled on your site. Nonetheless the code snippet will work without error if you add it to the child theme functions.php, you are currently adding it you your WPcode plugin that loads it after the theme, thus the error.
    fQ2GgFR.png

    Best regards,
    Mike

    in reply to: WooCommerce Features not working #1494506

    Hi,
    I’m seeing this error: Sorry, you only have read-only access to this page. Ask your administrator for assistance editing.
    fsLRLMv.png
    I have not seen this before?

    Best regards,
    Mike

    in reply to: easy slider offset? #1494504

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: neue Support Lizenz #1494503

    Hi,
    Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 1 through 30 (of 35,040 total)