Forum Replies Created

Viewing 30 posts - 20,641 through 20,670 (of 34,221 total)
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  • in reply to: 3 issues #1102646

    Hi,
    We are happy to help.

    Best regards,
    Mike

    in reply to: 3 issues #1102644

    Hi,
    The dev team has reviewed this Safari issue and will provide a fix for the next update.
    I will keep an eye on it’s progress and if a patch is created first I will ask you if we can check it on your site, if that is ok.

    Best regards,
    Mike

    in reply to: add a border to horizontal gallery #1102348

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: 404 error while I use the search function #1102347

    Hi,
    Oh I see, only in mobile, I tested again and found that the mobile search contains “checkout” in the url and leads to your error, while the header search bar doesn’t.
    I believe this is due to your script in your functions.php is containing +page+ as the form action
    2019-05-19-192451
    I believe changing this to your home url will correct, but please test by editing the functions.php via ftp.

    Best regards,
    Mike

    in reply to: Recommendations for a good "Before/After" Plugin #1102345

    Hi,
    Unfortunately I have not tried any of these, nor have I seen any reports, but this post links to one they say works (2016)
    Last year this author says his free plugin works with Enfold.
    There may be others, these were just the first two I found on Google.
    But we can leave this open and perhaps a fellow member will post their experience.

    Best regards,
    Mike

    in reply to: add a border to horizontal gallery #1102344

    Hi,
    If you would like the border to only be around the middle activate image then Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-horizontal-gallery-enlarge-effect .av-horizontal-gallery-wrap.av-active-gal-item {
         box-sizing: border-box;
        -moz-box-sizing: border-box;
        -webkit-box-sizing: border-box;
        border: 2px solid #000;
        margin: 3px;
    }

    If you would like the border around all of them, try this css:

    div.av-horizontal-gallery-wrap {
        box-sizing: border-box !important; 
        -moz-box-sizing: border-box !important; 
        -webkit-box-sizing: border-box !important; 
        border: 2px solid #000 !important; 
        margin: 3px !important; 
    }

    Then please clear your browser cache.

    Best regards,
    Mike

    in reply to: Icon inline problem #1102342

    Hi,
    Sorry for the late reply, I took a look at your test page and see that the YouTube icon link was full width covering the others, this css would correct:

    #top.page-id-162 span.av_font_icon {
        width: 40px !important; 
        margin: auto !important; 
    }

    This is designed to only work on the test page #top.page-id-162 it would be better if the icons had a custom class so to not interfere with other icons on the site. Do you mean that you would like all 3 to be in a 1/3 element, such as in a footer widget?
    I added the css to your test page and made the element 1/3 so you could see.

    Best regards,
    Mike

    in reply to: contact form doesn't work #1102338

    Hi,
    Thank you, I also tested, since there is no error from WordPress I believe the error occurs after it is sent. Does your webhost have spam assassin or other spam protection installed? In this case they may require a static sender address or a “reply to” mail header. You will need to ask them if this is true and what they require, we can assist with a filter for this.
    Since CF7 is working for you I believe this rules out that your webhost is requiring you to use SMTP to send messages.

    Best regards,
    Mike

    in reply to: Mega Menu check box disappeared #1102336

    Hey Karl,
    Do you mean this check box:
    2019-05-19-171921
    and now you have a “pop-up” option? Please include a screenshot of the menu item.
    Perhaps try disabling your plugins and see if it changes back.

    Best regards,
    Mike

    in reply to: firefox #1102335

    Hi,
    Sorry this was an error, I clicked the wrong button.
    When I look at your IMPRESSUM page on chrome, it looks like the same 404 page as on Firefox, is it meant to be a 404 page?
    The same for your home page, or domain root. Are you using a maintenance plugin? Please see the link in the Private Content area.
    Is this the correct page?

    Best regards,
    Mike

    in reply to: Changing colour scheme of single contact form #1102334

    Hi,
    Please try adding this css:

    #top.page-id-209 .avia_ajax_form p * {
       color: #3fb19d !important; 
    }

    It also looks as though there is a class error in your form, have you added:

    ’#top.page-id-209 av-centered-form  ’

    in the class field?
    I recommend removing this as you may have issues in the future.

    Best regards,
    Mike

    in reply to: Header issue when I pubblish a post #1102333

    Hi,
    Sorry for the late reply, I see that your header is shrinking on your home page, so this is odd. I also see that you are using WordPress v4.9.7, please try updating and clearing your browser and server cache, it looks like I’m getting different behavior for the same page on some page loads.
    I was also going to suggest disabling your plugins to see if that helps but I see that many of your plugins need to be updated such as woocommerce and it’s addons, this can cause unexpected behavior.

    Best regards,
    Mike

    in reply to: Favicon not appearing #1102327

    Hi,
    Glad to hear it’s sorted out, I have tried to see why, but I’m still not sure, perhaps a plugin or server setting?

    Best regards,
    Mike

    in reply to: 3 issues #1102326

    Hi,
    Sorry for the late reply, I tried taking another look but it eludes me, I will ask the team to take a look to see if they see the issue.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Author's name #1102320

    Hi,
    Sorry for the late reply, I still couldn’t login, but I see in your child theme > includes/loop-index.php your code is not correct, I tried to update but could not via the WordPress > Appearance > Editor as it needs to be done via ftp. Please try to correct:
    This is what you have:

    $blog_meta_output = "<a href='{$link}' class='post-author-format-type'><span class='rounded-container'>".$gravatar.$icon."</span></a>";

    it needs to be:

    $blog_meta_output = "<a href='{$link}' class='post-author-format-type'><span class='rounded-container'>".$gravatar.$icon."</span>".$author_name."</a>";

    as you will see you need the “.$author_name.

    Best regards,
    Mike

    in reply to: firefox #1102317

    Hi,

    Best regards,
    Mike

    in reply to: audioplayer repeats by itself #1102316

    Hi,
    Sorry, I’m also not able to reproduce this, perhaps it is browser specific, which browser are you using?

    Best regards,
    Mike

    in reply to: images in link resized #1102315

    Hey fta-edfc,

    I have taken a look at your page and site on the front end and back end, but I’m not seeing the error.
    Please explain how we can reproduce this error.

    Best regards,
    Mike

    in reply to: add a border to horizontal gallery #1102312

    Hey Joe,
    Please include the url to the page in question so we can take a closer look, can you also include a mockup image so we can see where you would like the border.

    Best regards,
    Mike

    in reply to: bediuzzaman said nursi #1102309

    Hey bediuzzaman said nursi,
    Thank you, but I believe this was sent in error. We will close this now.

    Best regards,
    Mike

    in reply to: Enfold theme #1102307

    Hey Filipe Santos,
    Thanks for contacting us!

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.
    Best regards,
    Mike

    in reply to: Bulk Enable Advanced Layout Builder on pages? #1102304

    Hey tixxpff,
    As I understand your situation, taking the debugger shortcode and creating new pages by adding the shortcode via the Classic Editor is not the same as debugger to debugger. While this does “work” when opening WordPress will still view it as Classic Editor content.
    Opening each page and saving as an “Advanced Layout Builder” page should correct, but for a “bulk” save option, I have not found a solution.
    But I have assisted with a function that will automatically open each page / post in the Advanced Layout Builder, but if you have posts that you don’t want to be in the Advanced Layout Builder format, this may cause issues, so I’m not sure this is a “clean” solution. If you wish to try, Try adding this code to the end of your functions.php file in Appearance > Editor:

    
    function trigger_alb_on_load(){
    	?>
    	<script>
    	(function($){
    		$(window).load(function() {
    			$("#avia-builder-button").trigger('click');
    		});
    	})(jQuery);
    	</script>
    	<?php
    	}
        add_action('admin_head-post-new.php', 'trigger_alb_on_load');

    If you are going to select the correct pages and open to save, it may save you some time, but I wouldn’t recommend using this for a client as they may get confused when opening non-Advanced Layout Builder posts.
    I hope this helps.

    Best regards,
    Mike

    in reply to: Changing colour scheme of single contact form #1102301

    Hi,
    Thanks for the link,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-209 div .av-light-form .input-text, #top.page-id-209 div .av-light-form input[type='text'], #top.page-id-209 div .av-light-form input[type='input'], #top.page-id-209 div .av-light-form input[type='password'], #top.page-id-209 div .av-light-form input[type='email'], #top.page-id-209 div .av-light-form input[type='number'], #top.page-id-209 div .av-light-form input[type='url'], #top.page-id-209 div .av-light-form input[type='tel'], #top.page-id-209 div .av-light-form input[type='search'], #top.page-id-209 div .av-light-form textarea, #top.page-id-209 div .av-light-form select, #top.page-id-209 div div .av-light-form .button {
        border-color: #3fb19d !important; 
    }
    #top.page-id-209 .av-custom-form-color * {
        color: #3fb19d !important; 
    }
    #top.page-id-209 .av_seperator_big_border .av-main-nav > #menu-item-search > a {
    border-width: 0px !important; 
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: CSS behavior not working as before #1102300

    Hi,
    Thank you for the images, I recommend changing your css to this:

    .entry-content p a:not(.lightbox-added) {...}

    and then clear your browser cache, and check.
    The reason adding a caption doesn’t show the underline is because the classes are no longer .entry-content p a it is then .entry-content a and not inside the paragraph (p).
    Please let us know if this helps, if you are still having images showing the underline then a login would help because trying to override the “!important;” in your css is a little hard.

    Best regards,
    Mike

    in reply to: Blog Style #1102282

    Hi,
    Thank you, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.single-post .big-preview {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: Search Function in Shop does not display #1102160

    Hey Raphael,
    Thanks for the link, I took a look and found that you have this css hiding the form:

    #top form {
        display: none!important;
    }

    Please remove this css, and clear your browser cache.

    Best regards,
    Mike

    in reply to: Icon box not showing / CSS and merging #1102159

    Hi,
    To correct the “back to top” button, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #scroll-top-link {
    transform: rotate(-90deg) !important; 
    }

    As for your css merging, I couldn’t see any difference between it being on or off, Please clear your browser cache and check.
    If there is still a difference, please explain one element to look at so we can test.

    Best regards,
    Mike

    in reply to: Dropshadow behind text #1102157

    Hey oscarluque,
    This is because the “textshadow” you gave it is a class and not an ID
    Please try this css instead:

    .textshadow .av-special-heading-tag {
    text-shadow: 0px 0px 5px black !important;
    }

    Best regards,
    Mike

    in reply to: Social share icons for section ID #1102156

    Hey Banshee350,
    Unfortunately, the links in the social icons are site-wide and not based on ID’s
    I can offer this filter that perhaps could be elaborated, but it would require quite a bit of customization.
    Sorry, but I hope this helps.

    Best regards,
    Mike

    in reply to: issues with page layout on tablet landscape #1102155

    Hey bauchope,
    I took a look at your site and many of the pages, but I’m not sure which page you are referring to, is it the “News” page?
    If so, I would recommend reducing the font size, or using a second element that only shows at this size but with only 3 columns, or 2 columns so it displays better.
    I don’t have an iPad but I’m trying to simulate it in landscape as 1024px x 768px.
    Can you include a screenshot?

    Best regards,
    Mike

Viewing 30 posts - 20,641 through 20,670 (of 34,221 total)