Hi,
I have replied to your new request, sorry for the late reply. Please check.
We should close this thread now, as Ismael is correct, agree?

Best regards,
Mike

Hi,
Did you get a chance to ask your webhost if the server log has any details on why the server responded with a status of 404 on /wp-admin/admin-ajax.php?

Best regards,
Mike

Hey birgitthaler,
Ich habe versucht, einen Blick auf Ihre Website zu werfen, aber ich bin mir sicher, dass ich die 3 1/3 Elemente sehe. Ist es der Abschnitt “Back to School”?
Wir können den Abstand zwischen den Bildern entfernen, aber ich nehme an, Sie möchten einen gewissen Abstand zwischen dem Textblock und den Bildern?
Vielleicht hilft uns ein Screenshot, das zu verstehen.

— Translated with Google —

I tried to take a look at your site but I’m sure I see the 3 1/3 elements. Is it the “Back to School” section?
We can remove the spacing from between the images, but I assume you will want some spacing between the text block and the images?
Perhaps a screenshot will help us understand.

Best regards,
Mike

Hi,
Your font file also includes the “macosx” folder, please delete this folder and then delete your installed version and upload the new zip file.

Best regards,
Mike

Hi,
Thank you for the explanation and the link, I took a look and found that on the page all 3 special headings for “products” contain the “textshadow” class. Please see the screenshot in Private Content area. It sounds like you have check the element for the class and didn’t find it. So I will need admin login to investigate.

Best regards,
Mike

Hey smallisland,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

@media only screen and (max-width: 767px) {
.responsive #top.home #wrap_all #av-layout-grid-1.av-flex-cells .no_margin.avia-builder-el-10 {
    padding-left: 0% !important;
    padding-right: 0% !important;
}
}

Best regards,
Mike

Hi,
Glad to hear. I would not recommend the database method as it could be risky.

Best regards,
Mike

Hi,
Please try replacing your: /enfold/config-templatebuilder/avia-shortcodes/tab_section/tab_section.css
via ftp with the file in the Private Content area.
Please save a copy of the old file should you wish to roll the changes back.
Then be sure to clear your browser and server cache.

Best regards,
Mike

Hi,
Glad to help, I assume we can close this now, but I like to ask first. Shall we close this then?

Best regards,
Mike

Hi,
Thank you, this helps a lot.
I see the email addresses overlap, typically I would suggest using css “word break” to create two lines for the text, but that may not be satisfactory because it’s an email address.
The other option would be to make the text smaller, but the email addresses are so long, the text would be very small, so probably not satisfactory.
So I would suggest changing the number of columns down to two for this screen size.
I would clone the entire page and placing it below the current page with the new column layout and setting it’s visibility only for the screen size when the overlap is happening, otherwise have it hidden for all other sizes.

Best regards,
Mike

Hi,
Thank you for the login, it made a difference once I logged in I could see your pages, and because I was not logged in Firefox I only saw the 404 page again.
Am I understanding the issue better now?
If I recall correctly this was an issue with your version, I could assist with updating your site but I would need FTP access, but I assume you don’t know what that is, I could also do it with cPanel login (webhost login)
Or I could try to write a very detailed post on how you could do this, but I could do it faster myself.
I notice that your links (permalinks) are like: /?page_id=143 instead of a real word, is that something you would also like? I also see you don’t have an image logo at the top of your site, did you have one?

Best regards,
Mike

Hi,
Thank you, I look forward to your results.
I checked the page that had the underline for the images and cleared my browser cache and the lines were not there, Please see the screenshot in Private Content area. It looks like it’s been 7 hours since you posted, so hopefully by the time you check you will also see this. But will be happy to address any other pages or posts that you may have an issue with.

Best regards,
Mike

Hi,
It is possible that if the admin email doesn’t match, but it looks like your admin email did set correctly.
Also, I believe this would also cause an issue with CF7, which is not the case.
Perhaps try testing with this plugin: WP Test Email
Have asked your webhost if they require a “reply to” mail header or something else?
Our contact form is very basic when compared to CF7, and I have seen a webhost requirement like this before.

Best regards,
Mike

Hi,
I took a look at your page and don’t see this css applying to other special headings, was what you saw on the same page or other pages?
To test I changed your css in my dev tools to be much larger and red so it would be easier to see for me, Please see the screenshot in Private Content area.
I also searched your page for the class “textshadow” but it only came up once.
Please elaborate.

Best regards,
Mike

Hi,
Thank you for sharing your solution, perhaps others will benefit from it.
As this is the default behavior of TinyMCE, a core element of WordPress, we typically don’t want to add overriding functions to Enfold, as it’s not good practice.
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike