Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • July 24, 2019 at 10:49 pm #1121767
    weenieart

    I just installed Enfold and none of the demos are loading. Everything is completely blank. Can you please advise on what is causing this error? The pages are all white.

    July 25, 2019 at 3:15 am #1121802
    Mike

    Hey Miriam,
    Please include an admin login in the Private Content area so we can take a look.

    Best regards,
    Mike

    July 25, 2019 at 8:38 pm #1121969
    weenieart
    This reply has been marked as private.
    July 25, 2019 at 11:50 pm #1122002
    Mike

    Hi,
    Is this the correct URL? I’m getting “server IP address could not be found” as an error.
    Is this part of your error? If so can you restore your site with a backup to the base WordPress install? Or delete and reinstall WordPress from scratch?
    Which demo would you like? We can help install the demo but we will need a working site to start with.

    Best regards,
    Mike

    July 26, 2019 at 3:48 pm #1122181
    weenieart

    https://mobileengravingservices.com/

    It shows up blank when you visit the site. I am working with Enfold and trying to install the COMING SOON page. Was going to install theme demo then swap out the existing items with my own content. You can wipe and reinstall.

    July 27, 2019 at 8:01 am #1122269
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Please check and verify.

    Best regards,
    Rikard

    July 29, 2019 at 4:30 pm #1122787
    weenieart
    This reply has been marked as private.
    July 30, 2019 at 3:47 am #1123022
    Rikard

    Hi,

    I’m trying the login details you posted previously, please see private. They are not working.

    You are welcome to request a refund, but if you can’t even provide us with access to your site then it will be difficult for us to help you out.

    Best regards,
    Rikard

    • This reply was modified 5 years, 9 months ago by Rikard.
    July 30, 2019 at 5:37 pm #1123199
    weenieart
    This reply has been marked as private.
    July 30, 2019 at 5:37 pm #1123200
    weenieart
    This reply has been marked as private.
    July 31, 2019 at 5:06 am #1123391
    Mike

    Hi,
    It seems that your site is working now and I can see that the site has been started, but I assume that you still wish to have a “Coming Soon”, or “maintenance page” while you work on the site.
    Unfortunately, I’m still unable to login to your WordPress. I get an error “Invalid username”:
    2019-07-30-224511
    But adding a “Coming Soon” or “maintenance page” is an easy step, please see our documentation about it here.
    We would be happy to assist further, if you wish.

    Best regards,
    Mike

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