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Viewing 30 posts - 19,981 through 20,010 (of 34,221 total)
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  • in reply to: Authors'names disappear #1115315

    Hi,
    Thanks for the login, I couldn’t find the function either, your functions.php must have been overwritten when you updated.
    How did you update?

    Best regards,
    Mike

    in reply to: Place search icon in Secondary Menu #1115171

    Hi,
    Thank you for the login, I found that in your child theme functions.php you already had the action “ava_custom_script” so when the new script added it again it caused the crash. I renamed the new script to “ava_custom_search” like this:

    add_action('wp_footer', 'ava_custom_search');
    function ava_custom_search(){
    ?>
    <script type="text/javascript">
    (function($) {
    	$(window).load(function() {
    		$("#menu-item-search").detach().appendTo('#header_meta #avia2-menu');
    	});
    })(jQuery);
    </script>
    <?php
    }

    It now seems to be working correctly, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: IE11 – Content missing #1115165

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, I took a closer look and found that you have a few css rules that target the homepage only like this that adds a gap between the left hand set with icons and the right hand:

    .home .axp-iconBox1 .flex_column.av_one_full.flex_column_div.av-zero-column-padding.first.avia-builder-el-26.avia-builder-el-no-sibling.sintra-max-fixed-half.alignright {
        padding-right: 87px; 
    }

    but the issue is that your translated page /en/homepage/ doesn’t have the class “.home” because only one page can have the class. The transated page is “.page-id-2130” so creating a second rule would correct this:

    .page-id-2130 .axp-iconBox1 .flex_column.av_one_full.flex_column_div.av-zero-column-padding.first.avia-builder-el-26.avia-builder-el-no-sibling.sintra-max-fixed-half.alignright {
        padding-right: 87px; 
    }

    or it looks like your rules are specific enough that you could remove the “.home” without trouble.
    Please take a look at your custom css and try to adjust to remove the .home or copy and add the .page-id-2130

    Best regards,
    Mike

    in reply to: Image hover effect on mobile #1115159

    Hi,
    Thanks for the login, but there is also another login before the WP login, please also include this.

    Best regards,
    Mike

    Hi,
    Thank you, I found that you had the “Load jQuery in your footer” option set, I unset it and it solved the jQuery errors you had.
    But this didn’t solve your issue, I also tried disabling your child theme shortcode.js and the accordions worked again.
    If you replace the Enfold shortcode.js with yours does the accordions still work?

    Best regards,
    Mike

    in reply to: Bullets #1115027

    Hi,
    Thanks for the login and link to the page. I found a couple of issues, first, it looks like the css for the product description class may need be included.
    Second, the product description area needs some margin on the left side so that the bullets can be seen when applied.
    I added this to your WordPress > Customize > Additional CSS field and it seems to be solved.

    .entry-summary ul {
            list-style: disc outside !important; 
    }
    .template-shop div.product div.summary {
        margin-left: 10px !important; 
    }
    .template-shop div.product div.summary {
        margin-left: 10px !important; 
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Error updating from 4.5.4 to 4.5.7 #1115014

    Hi,
    Thank you for the links, and the feedback. Please try this css instead:

    #top div .avia-gallery img {width: 20% !important}

    This will create the 5 columns again.
    I see at the beginning of the thread you asked about trying the beta version, would you still like to try it?

    The easiest and safest way to test an update is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” via ftp and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Blank Pages after Plugin Install #1115009

    Hi,
    Thank you, I tried to edit the About page and found a few javascript errors and the Advanced Layout Builder will not open. Typically this is a plugin conflict. I see that you tried disabling your plugins and it didn’t help, can we also try this?

    Best regards,
    Mike

    in reply to: Fullscreen Slider Stop on 2nd Image #1115001

    Hi,
    Sorry I thought you were saying that you were going to do that.
    I will ask the rest of the team to take a look, perhaps they will see something I missed.

    Best regards,
    Mike

    Hi,
    I tried to debug the post but I can’t find a reason for this, and it seems that creating a new page works well.
    The dev team was not able to recreate the issue, so typically this would point to a plugin, but since it doesn’t happen every time it’s hard to say that is the case. When you disabled the plugins, did you also disable the Toolset plugin?

    Can you try to recreate the page without copy and paste or using the “templates” which may copy the error over.

    Best regards,
    Mike

    in reply to: Blank Pages after Plugin Install #1114777

    Hi,
    It seems that WordFence has locked me out, please check.

    Please see this post about getting your Token

    Best regards,
    Mike

    in reply to: IE11 – Content missing #1114775

    Hi,
    Sorry for the late reply, the 4.5.7.1-beta version in the Private Content area.

    First open it and extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    Best regards,
    Mike

    in reply to: Header transparency + widget icons #1114773

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Bullets #1114772

    Hey Richard,
    Please link to the page so we can see the hidden bullets to investigate.

    Best regards,
    Mike

    in reply to: Log-in to support forum won't work #1114771

    Hey Maria Friis Sørensen,
    I answered your other question about finding your purchase code.

    Best regards,
    Mike

    in reply to: Log-in to support forum won't work #1114770

    Hey Maria Friis Sørensen,
    Please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thanks for the login, it seems you are getting a jQuery error, but I couldn’t investigate further because our login doesn’t seem to have full access. Please update us to admin

    Best regards,
    Mike

    Hi,
    Have you tried using the option “Equal Height Columns” in the columns and then some css to align your left-hand image and text vertically.

    Best regards,
    Mike

    in reply to: Fullscreen Slider Stop on 2nd Image #1114755

    Hi,
    Can you clone it to the new server? I recommend the Duplicator

    Best regards,
    Mike

    Hi,
    Thank you for sharing your solution. I think I had too many brackets, but I’m glad you got it sorted out.

    Best regards,
    Mike

    in reply to: Error updating from 4.5.4 to 4.5.7 #1114753

    Hi,
    I took a look at your Error Posts Gallery page /rubio/ and added this css to correct the issue:

    #top div .avia-gallery img {    width: auto !important}

    Please clear your browser cache and check your gallery.

    Best regards,
    Mike

    in reply to: Problem with win10, Internet Explorer 11 #1114752

    Hey Tobias,
    I believe that this has been solved in our beta version. It’s in the private field in case you want to try it. Or you will be notified once the actual patch is available on Themeforest.

    Best regards,
    Mike

    in reply to: Content Slider Text In All Capital Letters #1114750

    Hey gurnz_meadow,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .html_elegant-blog #top .post-entry .td-post-title h1.entry-title, .html_elegant-blog .avia-content-slider .slide-entry-title,h1.asset-headline.speakable-headline {
    text-transform: none !important; 
    }

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: desktop menu missing #1114748

    Hi,
    It looks like you are using Enfold v4.4.1 and your using “header_scrolldown” which is not scrolling down for you.
    Please try downloading the latest theme from your Theme Forest account.
    Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    Best regards,
    Mike

    in reply to: Changed URL #1114747

    Hey deve_n,
    Have you tried adding following code to Functions.php file in Appearance > Editor?

    add_theme_support('avia_no_session_support');

    If you have not, please do so :)

    Best regards,
    Mike

    in reply to: Blank Pages after Plugin Install #1114746

    Hi,
    first, download the theme from your account at Theme Forest.
    Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.

    Best regards,
    Mike

    in reply to: Authors'names disappear #1114745

    Hi,
    I was not able to login, please include the url to your login page.
    If I recall correctly didn’t we change the author links with a function? Please try removing that function and checking again.

    Best regards,
    Mike

    in reply to: Polylang #1114740

    Hey imar2,
    I found a similar issue where this was happening for a frontpage and this was the solution:
    In the theme settings -> Frontpage Settings, do not choose any page but leave the dropdown menu on Select page. Then, in Settings -> Reading -> Front Page displays -> Static page -> Front page -> select the main page of the website.

    Since your issue seems to be with the Blog page please try similar steps with the Blog settings.

    Best regards,
    Mike

    in reply to: Few modifications #1114739

    Hi,
    For the testimonial height please try this css:

    #top.page-id-537 .avia-testimonial-wrapper {
    min-height: 235px !important;
    height: 235px !important;
    }

    Best regards,
    Mike

Viewing 30 posts - 19,981 through 20,010 (of 34,221 total)