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Viewing 30 posts - 19,501 through 19,530 (of 35,070 total)
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  • in reply to: Theme update #1150500

    Hi,
    Sorry for the late reply, I took a look at your site and found you were getting javascript errors because of your SG Optimizer plugin, I disabled the typical settings that cause issues and now your site is loading correctly, please clear your browser cache and check.
    Here are the settings that typically cause issues:
    Lazy Load Images
    Load Render-blocking JavaScript Files Asynchronously
    Minify JavaScript Files (if they have already been minified)

    You can turn these back on one at a time a clear your cache each time to narrow down the culprit further.

    Best regards,
    Mike

    in reply to: How can I make phone numbers clickable? #1150490

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Angebotscountdown geht nicht mehr #1150488

    Hi,
    I temporarily installed versions 4.6 & 4.5.5 and the event countdown worked with neither of them on your site, do you recall what was the version number that did work for you?
    I see that you have a “drop-in” plugin called “Erweitertes Caching-Plugin” these are typically installed by the webhost, in your webhost panel do you have a cache clearing option?
    I have switched your site back to v4.6.3.1 for now. It might be a little while before another member of the team can offer some advice, thanks for your patience.

    Best regards,
    Mike

    in reply to: Column Spacing #1150481

    Hi,

    @wagwag
    thanks for the link to your site, while we can offer you some css that will solve this for you, I understand that you would like to be able to adjust this yourself, in which case the instructions above should work. Please include an admin login in the Private Content area so we can take a look at your settings. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area, so I recommend starting a new thread with admin login info, you can post a link to it here so it will be easier for us to find.

    Best regards,
    Mike

    in reply to: Cose mobile menu on #ancor #1150459

    Hi,
    To remove the white background from the header on scroll, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
      background-color:transparent !important;
      }
      .header_color.av_header_transparency .header_bg, .header_color.av_header_transparency .main_menu ul ul, .header_color.av_header_transparency .main_menu .menu ul li a, .header_color.av_header_transparency .pointer_arrow_wrap .pointer_arrow, .header_color.av_header_transparency .avia_mega_div, .header_color.av_header_transparency .av-subnav-menu > li ul, .header_color.av_header_transparency .av-subnav-menu a {
      background-color:transparent !important;
      border-color: transparent !important; 
      }
      #top .header_color #header_meta.container_wrap_meta {
          background: transparent !important; 
      border-bottom-width: 0 !important; 
      }
      #top #header_main {
          border-bottom-width: 0 !important; 
      }
      #top .av_header_transparency #header_meta {
          border-bottom: 0 !important; 
      }
      #top #header_main.container_wrap {
      border-top-width: 0 !important; 
      }

    but the burger menu icon still changes to black on scroll, to prevent this, try this css:

        .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet, .html_av-overlay-side #top .av-hamburger-inner, .html_av-overlay-side #top .av-hamburger-inner::before, .html_av-overlay-side #top .av-hamburger-inner::after {
      background-color: #fff !important; 
      }
    

    Best regards,
    Mike

    in reply to: 6 Columns in Footer #1150451

    Hi,
    I took a closer look at this and unfortunately you will have to edit the parent theme. While some files can be added the child theme functions used to point to them, the includes/admin files can not.
    This is why the original instructions are for editing the parent theme and probably why your developer ended up doing the same.

    Best regards,
    Mike

    in reply to: Centered Logo, social icons on right, phone on left #1150179

    Hi,
    I checked your page on my mobile device and it is looking correct for me, Please see the screenshot in Private Content area.
    Are you checking from a desktop device and resizing the window? If you are please refresh the screen after resizing, this is a common event but should be fine because an actual device doesn’t change the screen size like this, it is loaded as the actual screen width.
    I hope I explained this well.

    Best regards,
    Mike

    in reply to: Videos dont open in lightbox anymore after Theme-Update #1150154

    Hi,
    Perhaps you are thinking of when you use a video element and choose the option “show in lightbox” in the “Lazy Load videos” option? But you are using an Icon Box element with a self hosted video url in the text box. The ?iframe=true has been our standard way to open videos, and other links in a lightbox for quite a while, I tested this on my site and it works correctly, did you try it?

    Best regards,
    Mike

    in reply to: Change column size for table #1150131

    Hi,
    Glad this helped, please change the above css to this:

    @media only screen and (min-width: 768px) { 
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr.avia-heading-row > th:nth-child(1),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr > td:nth-child(1),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr.avia-heading-row > th:nth-child(3),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr > td:nth-child(3) {
    	width: 15% !important;
    }
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr.avia-heading-row > th:nth-child(2),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr > td:nth-child(2) {
    	width: 70% !important;
    }
    }

    This will make not work for mobile devices because the table layout is different for mobile. Is the mobile layout acceptable?

    Best regards,
    Mike

    in reply to: Full width easy slider scroll down arrow, no function #1150129

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    Thanks for the links to your other threads.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Cose mobile menu on #ancor #1150126

    Hi,
    I checked and it is working for me, while your header is sticky. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Angebotscountdown geht nicht mehr #1150122

    Hi,
    Thank you for the login, I also tried testing a fresh theme and disabling your plugins without success, I also checked for any similar issues but found none after the latest update. As I wrote above testing with your events export on my site works, so I will ask our team to take a look and advise.
    Did this stop working after only the update, which version were you using?

    Best regards,
    Mike

    in reply to: Urgent – please answer this question #1146725 #1150092

    Hi,
    Do you mean that you would like to add text to the sidebar header under the logo for portfolio pages? For this you would create a header widget.
    Or do you mean you want to add text at the top of the page above the portfolio sort bar?
    2019-10-22-035502

    Best regards,
    Mike

    in reply to: Translation Cookietext English > German! Urgent! #1149663

    Hi,
    Sorry for the late reply, I have taken a look at your screenshots and edited the DE language files:
    de_DE.po
    de_DE.mo
    found at:
    \wp-content\themes\enfold\lang
    Please download the zip file in the Private Content area and backup your current de_DE language files then replace with these and clear your browser cache and check.

    Please note that I assumed you are using de_DE.po and not de_DE_formal.po, and I used Google Translate, so I hope this was correct. We do have German speakers but as it’s the weekend I tried to assist, if this helped I can do more of the missing translation in the helper-privacy.php file.

    Best regards,
    Mike

    in reply to: Hide gray line above Layerslider #1149659

    Hi,
    Glad Nikko was able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Anchor Links Scrolling to Tab Section #1149657

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: using a different logo for sticky header #1149656

    Hi,
    Sorry for the late reply and thanks for the login, I took a look and your child theme functions.php and found that the url didn’t point to your second logo image correctly, so I fixed it. Here is a snippet using our logo should anyone want to try this on their site:

    add_filter('avf_logo_subtext', 'kriesi_logo_addition');
    function kriesi_logo_addition($sub) {
        $sub .= '<img src="https://kriesi.at/wp-content/themes/kriesi/images/logo.png"/>';
        return $sub;
    }

    I then added this css to your child theme styles.css to switch the logos on scroll:

    #header.header-scrolled span.logo > a > img {
    	display: none !important;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change column size for table #1149653

    Hi,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr.avia-heading-row > th:nth-child(1),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr > td:nth-child(1),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr.avia-heading-row > th:nth-child(3),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr > td:nth-child(3) {
    	width: 15% !important;
    }
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr.avia-heading-row > th:nth-child(2),
    #top.page-id-5813 #av_section_2 > div > div > div > div > div > div.avia-data-table-wrap.avia_responsive_table > table > tbody > tr > td:nth-child(2) {
    	width: 70% !important;
    }

    Best regards,
    Mike

    in reply to: Angebotscountdown geht nicht mehr #1149651

    Hi,
    Sorry for the late reply and thanks for the login, I see that your theme is up to date and your page was reporting an error with the plugin “Easy Google fonts” which had not fonts selected so I disabled to resolve the error, even though there are no errors now your event countdown is not working. I exported your events to my localhost and created a page with the event countdown using your same settings and it works for me.
    2019-10-20-133251
    I suspect that a plugin is causing the error or an error occurred during your last update, assuming the countdown worked before the update, how did you update? I see that you have a plugin “Easy Updates Manager” did you use this?
    I checked the events_countdown.php file and it matches mine.
    I recommend disabling your plugins to see if that solves it and if not please include FTP access in the Private Content area so we can try updating your theme with a fresh version.

    Best regards,
    Mike

    in reply to: Anchor Links Scrolling to Tab Section #1149641

    Hi,
    Sorry for the late reply and thanks for the link. Please try adding this script to the end of your functions.php file in Appearance > Editor:

    function close_mobile_menu_script(){
      ?>
      <script>
    (function($){
    	var width = $(window).width()
      $("li.current_page_item > a").click(function(){
      	 if ((width <= 768)) {
      	setTimeout(function() {
        $('.av-hamburger').removeClass('is-active');
        $('html').removeClass('av-burger-overlay-active av-burger-overlay-active-delayed');
        $('.av-burger-overlay').css({ 'display' : 'none', 'opacity' : '0' });
      	}, 500);
      	 } else {}
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'close_mobile_menu_script');
    

    It is not ment to replace your other script, this one is to only close your mobile menu after click, it also checks the screen width so not to confident with your regular menu and it adds a slight delay because I found it was closing too quickly before the scroll took place.
    I tested it by injecting the script via the browser on your site and it worked well, after adding it please clear your browser cache and caching plugins and check.

    Best regards,
    Mike

    in reply to: Cose mobile menu on #ancor #1149638

    Hi,
    I adjusted the function to this and it is working correctly now, please clear your browser cache and check.

    function custom_script(){
      ?>
      <script>
    (function($){
      $("li.current_page_item > a").click(function(){
        $('.av-hamburger').removeClass('is-active');
        $('html').removeClass('av-burger-overlay-active');
        $('html').removeClass('av-burger-overlay-active-delayed');
        $('.av-burger-overlay').css({ 'display' : 'none', 'opacity' : 0 });
      });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    Best regards,
    Mike

    in reply to: how to add icon before the title accordion #1149631

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Custom CSS class option disappear on textblock element #1149629

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Mobile menu doesn't work #1149533

    Hey EventLawyers,
    Thanks for the screenshots, but your menu is working fine for me.
    2019-10-19-220643
    It looks like you are checking from within WordPress, have you tried checking with your mobile device after clearing your browser cache?

    Best regards,
    Mike

    in reply to: LayerSlider activation is getting Invalid Code #1149532

    Hey ragalahari99,
    There is no need to activate the layerslider, it is a bundled plugin that is ready to use. There are I believe two premium functions that will not work and it is only updated when the theme updates unless you purchase the stand-alone plugin and deactivate the bundled version in the theme settings.

    Best regards,
    Mike

    in reply to: Custom CSS class option disappear on textblock element #1149531

    Hey cornaviera,
    I believe that you are referring to an issue that the developer tab in the textblock element is empty, this will be corrected with the next release, the dev team says we can replace the textblock.php file with the v4.6.2 version if really needed.
    Please see Private Content area for download and save your current file as backup:
    \enfold\config-templatebuilder\avia-shortcodes\textblock.php

    Best regards,
    Mike

    in reply to: Urgent – please answer this question #1146725 #1149529

    Hi,
    Sorry for the late reply, I tested your MapBox code above and after fixing the curly quotes it worked for me in a code block element. Please test by creating a new page and put all of this code in a code block element, as is, and publish. I’m not sure if you will need to remove your current code to remove any conflicts.

    <script src='https://api.tiles.mapbox.com/mapbox-gl-js/v1.4.1/mapbox-gl.js'></script>
    <link href='https://api.tiles.mapbox.com/mapbox-gl-js/v1.4.1/mapbox-gl.css' rel='stylesheet' />
    <style>
    #map { position:absolute; top:0; bottom:0; width:100%; height: 100vh;}
    .avia_codeblock_section {height: 100vh;}
    </style>
    <div id='map'></div>
    <script>
    mapboxgl.accessToken = 'pk.eyJ1IjoiZ2RsbndzIiwiYSI6ImNrMW11Ym9jMjAzMjQzZ25xam1oMmhwcnoifQ.JSIPcNr0kAA5KYkzqoZW_g';
    var map = new mapboxgl.Map({
    container: 'map', // container id
    style: 'mapbox://styles/mapbox/dark-v10', //hosted style id
    center: [-77.38, 39], // starting position
    zoom: 3 // starting zoom
    });
    </script>

    2019-10-19-211048

    Best regards,
    Mike

    in reply to: Is the entypo-fontello font always loaded? #1149528

    Hey Terve,
    Sorry for the late reply, yes entypo-fontello is always loaded because it is heavily used by the builder, theme option and frontend elements, for example on your page, the font is being used on your page with the “back to top” button and the submenu indicators. I also checked some of your other pages and see quite a few elements that are using the font such as icon boxes, next / previous icons, button icons etc.
    I did try finding a solution to remove it for you, but only found this they are also loaded in the functions.php at about line 228
    Trying to replace with another font would require a lot of code rewriting.

    Best regards,
    Mike

    in reply to: not all menu entries visible on mobile menu #1149526

    Hi,
    Sorry for the late reply, I see that your mobile the missing menu item “camps” was set to display:none
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field to correct:

    @media only screen and (max-width: 767px) { 
    	.av-burger-overlay .av-burger-overlay-scroll .av-burger-overlay-inner ul#av-burger-menu-ul > li:nth-child(4) {
        display: block !important; 
    }
    }

    Best regards,
    Mike

    Hey 118group,
    Sorry for the late reply, I took a look at your page but I don’t see the “add to cart” button, but I do see a “Update Waitlist” button. Is this what you meant?
    Please see the screenshot in Private Content area.

    Best regards,
    Mike

Viewing 30 posts - 19,501 through 19,530 (of 35,070 total)