Hi,
Try disabling all extra plugins except the core woocommerce plugin and try creating a new product to see if the thumbnails are then correct.

Best regards,
Mike

Hi,
This is true that Safari & Chrome on iPhones do not allow autoplay, so if your work around is working then it will be your best solution.
I don’t have an iPhone so I can’t help with specific iPhone issues, if you are not happy with your work around then reply and we will ask a team member with an iPhone to check.
But please note that specific iPhone issues like the blocking of auto playing, is a Safari & Chrome browser policy and we follow their policy rules and don’t recommend skirting around them because with each update Safari & Chrome block more and more of the “hacks” which will lead you down a path of chasing your tail.

Best regards,
Mike

Hi,
Thanks for the explanation but unfortunately we don’t have a built-in way to achieve this. It looks like the GSAP script could achieve this and you are probably close to doing so, but it seems that you will require more specific GSAP advice than we can offer here. Perhaps the GSAP forum would help, or StackOverflow would be more knowledgeable in achieving this.

Best regards,
Mike

Hey Bernoully,
Please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Unfortunately, there is nothing you can do to correct the First Byte time, this is a server issue.
Some “budget” web hosts will place too many customers on each server, slowing everyone down.
I’m not knocking your host it’s just how web hosts can offer low prices, if you can afford to pay more for your hosting try researching “fastest web host” for your country most review sites will show the host speed for their tests.
Then most hosts will let you test for 30 days so you can compare.
If you find one you like, most hosts will have coupons for 60% to 80% off for your first contract, the trick is to get the longest contract time, such as 2-3 years.
You might end up with a 3 year fast webhost for the cost of 1 year at the regular price.
Either way, it can’t hurt to test a different webhost for free for 30 days, just my opinion.

Best regards,
Mike

Hi,
I have not seen that Regenarate thumbnails tool before, but the thread doesn’t call to Regenerate thumbnails so perhaps you don’t need to.
Please enable the theme editor so we can check the code in your functions.php, perhaps you made an error and that is why it doesn’t work?

Best regards,
Mike

Hi,
Did the solution work when you edited the /portfolio/portfolio.php file as Ismael suggested?
Please try it that way to ensure his solution works.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, sometimes these errors can be very hard to find, I tried to login and check but I was not able to:
Username enfold is not registered on this site.
As long as you have it sorted out that is what is important, shall we close this then?

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thanks for the screenshot, the notice Notice: Function wpdb::prepare was called incorrectly . The query argument wpdb::prepare() must contain a value
points to the core WordPress file /wp-includes/functions.php don’t edit this file.
You are seeing this Notice because you have WP_DEBUG_DISPLAY enabled, check your site health panel:

So you should disable WP_DEBUG_DISPLAY because this is only a Notice, or you could disable all of your plugins one at a time to find which one is causing this. But a Notice is not the same as an Error.

Best regards,
Mike

Hi,
Thank you, I don’t know which thread you were following for the code snippet, but typically as part of the instructions they say to Regenerate Thumbnails after adding the function but I don’t see a Regenerate Thumbnails plugin on your site so I assume that you didn’t do this?
After you Regenerate Thumbnails try creating a new post to see if the function is working.
If this doesn’t help, please link to the thread you are following and enable the theme editor so I can check the code in your functions.php.

Best regards,
Mike

Hi,
Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

.responsive #top #header_meta .sub_menu ul.avia_wpml_language_switch li {
	height: 16px;
	width: 40px;
}

After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

Hey Hajé,
Thanks for your question but the link to your test product leads to a “page not found” and the login in not admin so we can not see any settings nor any of the product pages, please upgrade the login to admin.
Also please link to the “Anne” thread that you referred to, I believe this might be the source for this code:
add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 ); function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {return 'woocommerce_thumbnail'; } that I see at the top of your page on the front end:

this code should not be showing, so I believe that you have added this to the wrong area, this should be in your child theme functions.php, try moving this if it is not there and regen your thumbnails.
If this doesn’t help then upgrade the login to admin and let us know.

Best regards,
Mike