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Hello,
I want to import a demo template, but I always get this message: cURL error 28: Connection timed out after 10001 millisecondsHow can I solve it?
website: https://francescacolle-osteopata.it/
Thanks,
DanieleHi Daniele,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know which demo you are looking to import.
Best regards,
RikardHi,
Thanks for the login, I see that it looks like you have a site built with WPBakery Page Builder I would not recommend importing a demo site into your current site, Enfold includes it’s own custom page builder Advanced Layout Builder which can not be removed and other page builders conflict with.
If you want to migrate to Enfold and page builder I recommend creating a new WordPress install in a sub-directory or sub-domain and then import the demo there. The WPBakery shortcode is not compatible with our builder so you will need to create each page from scratch and not import them.
I don’t think this is the reason the demo import is not working, it’s probably a security option on your server. Please check your PHP settings to see if the secure options are activated.
If “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
then try turning these “on”.
If this doesn’t help we can take another look on your new WordPress installation.Best regards,
MikeHello,
I got this message from the host: According to them, allow_url_fopen -> is already enabled
allow_url_include -> is disabled for security reasons, we don’t turn this on
register_globals -> they could not find this one, but since we don’t allow ‘allow_url_include’ it might be irrelevantCan you help me?
Thanks,
DanieleHi,
Thanks for the feedback, it sounds like the webhost has disabled specific PHP functions that prevent the normal import method.
You could try the manual import method as described in our documentation
If this also fails due to the disabled PHP functions, try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.Best regards,
MikeI’m having the same problem when trying to import demo data.
Error accessing file for download: cURL error 28: Connection timed out after 10001 millisecondsI also tried to import the demo content manually from the zip on Github and that also didn’t work.
Trying to import the Construction variant.
I added
max_execution_time=300;in my phprc and confirmed the change in Site Health > Info and retried the demo download but it again failed with the same error.Hi,
Thanks, I tried a manual import but I got a Internal Server Error with this message:
File is empty. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
Please check your server error log to see if there are any other clues, also ask your webhost if they are blocking our site: kriesi.at
and ask if “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
then try turning these “on”.Best regards,
MikeI contacted Dreamhost support and we changed our phprc to the following
; {{{ The following lines were automatically added by DreamHost zend_extension=opcache.so ; }}} That's all from DreamHost upload_max_filesize = 600M post_max_size = 650M max_execution_time = 500 max_input_time = 500 memory_limit = 512M allow_url_fopen = on allow_url_include = onYou can view the phpinfo page at https://paccustompainting.com/phpinfo.php
I’m still unable to import Construction variant demo data from the Enfold Demo Import page.
Hi,
Thanks, when I try to import the construction.xml file in your media library to WordPress ▸ Tools ▸ Import ▸ WordPress I’m getting an Internal Server Error 500, this points to a server issue, please check your server error logs for any clues, you may want to try this xml import again just before checking the server error logs so the error is on top of the logs.
I have not seen this Internal Server Error while importing a demo before, are you sure your webhost is not blocking our site with mod-sec?
Another option could be to create a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.Best regards,
MikeHi,
Thanks for sharing katbi89, I see your other thread was related to the server blocking our domain.Best regards,
Mike
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