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@ladante I am a user trying to help people either by providing fixes or by opening their minds that they may be wrong and a reported issues is not what they think it is. Enfold is running on thousands of servers without issue. The few people reporting the 404 issues may all have the same problem with their environment as I tried to explain to you.
You can’t blame the manufacturer of your computer for it not starting up if the main power supply of your city went down. You can’t blame the car manufacturer for your engine not starting if you forget to buy some fuel. You need to understand that the issue you and few others describe is not caused by Enfold. Because if it would it would happen to everyone with a standard server configuration. But it does not. I have provided you with some possible reasons you can check.
I bet it takes 15 minutes to isolate the root cause by
1. disabling all plugins
2. connecting to the server shell using SSH and tailing the php error log
3. opening a page in wp-admin and launching the layout builder and watching the php error log in this very moment
4. and if it does not happen with pure enfold repeating step 3 each time a plugin gets activatedFrom my experience your issue is related to a secure server setup and one of the security rules gets triggered with a certain payload in an url. In some cases those issues can be “solved” by putting
define('CONCATENATE_SCRIPTS', false );into wp-config.php. However this would not prevent the problem to occur again if the payload increases due to an other plugin.If you don’t want to take this road because you think it is an Enfold issue that’s fine with me. I have done everything I can to help someone in trouble. Much luck!
@ladante if my business would be in danger I would hire an expert rather than hoping the theme developer might be able to localize a non-theme related issue only because he is nice, willing to help and curious to see what is causing that issue.
A 404 error is either the result of a missing file (not found) or is used to deny access on purpose without telling the reason which is done by firewalls and security software like e.g. suhoshin. Kriesi is responsible for his theme not for 3rd party plugins, server issues or user inexperience. I just read “you don’t think” and “the host don’t think”. How about taking the next step beyond “thinking”? Explore – debug – know. Your host seems to be one of the cheap mass providers not willing to help. If they would be as generous as Kriesi the would dig into it.
Even you can test things by deactivating all plugins to see if the issue persist with enfold only. And you could post the whole and exact error message shown in the log files. And you can tell the community more about the installation like installed plugins and technical setup. There are some experts out there willing to help. But you have to move. If you don’t you are the one risking his own business.
PS: Do you by chance use cpanel? Is mod_security active? Than you might already have found the reason and you need to whitelist admin-ajax.php from mod_security.
@ladante have you protected you wp-admin directory with a .htaccess file by chance?
@petersocialiq if you say you have no issues with other installations running the same server configuration, same theme and same plugin versions you have proven this not to be an Enfold issue ;-) Instead of insisting on this to be a theme issue you should troubleshoot it from ground. You might even have a simple cookie issue that can be solved by clearing your browser completely. Much luck!
Hire an expert to troubleshoot the issue from ground. As you say yourself it is not an Enfold issue.
Those are messages from the access log not the error log. If the builder cant load for what reason ever this reason must show up in the php error log. My strong guess is one of the essential php variables is to low like memory_limit or max_input_vars. Anyway this is not an Enfold issue as you already know from your other sites.
@pcmichiana make sure you have Enfold 4.0.7 running AND alle your caches (plugins), minifications and CDN files are cleared/reset/updated. And you need to examine your browsers error console urgently as you have some jquery errors that need to be fixed.
@bradgroth you are using an outdated version of Enfold (3.8.4). Please upgrade to the latest version 4.0.7 of Enfold and you pages will look fine again.
@DianaFuetterer please follow the instructions in this thread
@Ismael what Diana tried to tell is the original issue with the shipping cost tax calculation stems from the plugin ‘German Market’. The plugin expects shipping cost to be entered excluding VAT as woocommerce does. Due to governmental regulations as how shipping cost have to be calculated for shopping carts containing multiple products with mixed (full and reduced) VAT the sipping cost vary if you have more or less products with reduced VAT. This is not an Enfold issues and happens with every theme using ‘German Market’. Using the plugin ‘Germanized’ solves the issue because that plugin expects shipping cost including VAT.@waveshaper if you switch to the new woocommerce gallery you get a zoom feature.
Hi, this is a fresh installation for testing purpose only. That’s why I listed the installed components :-)
Same behavior on WooCommerce 3.0.7, Enfold 4.0.7, WordPress 4.7.5
Enfold users who have applied my patch to solve the blurry image issue in Enfold up to 4.0.5 with WooCommerce 3.0 need to remove the patch after updating to Enfold 4.0.6. Please follow this simple steps.
Enfold users who have applied my patch to solve the blurry image issue in Enfold up to 4.0.5 with WooCommerce 3.0 need to remove the patch after updating to Enfold 4.0.6. Please follow this simple steps.
Enfold users who have applied my patch to solve the blurry image issue in Enfold up to 4.0.5 with WooCommerce 3.0 need to remove the patch after updating to Enfold 4.0.6. Please follow this simple steps.
@oby4455 follow this instructions
@storyblock my solution restores the original woocommerce 3.0 display and works well with variation images. The chances are yo have a plugin that is not compatible.
@racedo just do it in the correct order.
1. Update Theme
2. Apply my patch
3. Deactivate the plugin workhorse-by-dexblogcfphoto same problem – same solution. Upgrade to the latest Enfold 4.0.5. This threads contains all necessary information.
This post is about the current issues between Enfold (up to 4.0.5) and WooCommerce (up to 3.0.5)
Simply comment out the zoom feature in the functions.php file
// add_theme_support( 'wc-product-gallery-zoom' );@zaccc you say you followed the instructions carefully but it seems you did not. My instructions say:
If you just want to fix the basic image issue please stick with my first solution.
If you are curious and want to use the new zoom and lightbox feature from woocommerce continue reading.
So if you don’t want he new features from woocommerce you should just have used my first solution.
You can filter those fields with e.g. https://www.designsandcode.com/wordpress-plugins/search-filter-pro/
@vladbejenaru nothing is lost and nothing is damaged for ever. Once Enfold will get a WooCommerce 3 compatibility update you will regenerate the thumbnails again.
You could for example work with Advanced Custom Fields to extend the portfolio items.
