Hi!

Your timing couldn’t be better! In 2 Days Enfold will have its 10th anniversary so we are going to discount the theme for a few days starting Monday. The discount will run for a few days and will be 20%.

If you want to buy more than 200 licences I am willing to increase the discount for you to 25% for the whole purchase order (I also told that to Emile but maybe I wasn’t clear enough about that)

Discounting more than that really becomes problematic I am afraid, since Envato always takes the same fixed cut for each sale in addition to a % based amount. Would be much easier to offer a better deal if Envato would adjust the fixed cut they take according to the discount but unfortunately they don’t do that :/

Anyways I hope that this offer is something you can work with? :)

Cheers!
Kriesi

Hi!

I have also contacted Envato Support to further escalate this. Will let you know if I get any valuable feedback. In the meantime would you mind trying to use the envato market plugin with your tokens:

https://www.envato.com/lp/market-plugin/

This might help us identifying the problem. At this point I really don’t think that its a theme issue that is causing the problems but if the market plugin works with your token we might revisit this assumption 🤔

In any case, sorry for the hassle and that this progresses so slow, I still hope we can somehow fix the issue…

Best regards,
Kriesi

Hey!

I will consider to change our email system but the nicest thing by far would be if envato would finally allow to add several mails for various purposes. I would love to provide support via mail for example but not being able to add 2 mails, one for support and one for account management makes that pretty hard because I cant share access to account data (like payment and withdrawals for example) with the whole team 🤪

Regards,
Kriesi

• This reply was modified 1 year, 3 months ago by Kriesi.

Hi Stephen!

I think I found the mail sent by Kailoon. We will check all the issues and relase an update within the next 24 hours :)
Thanks for the notification.

Regards,
Kriesi

Hi Tobias!

The Images you have used here are positioned to be “left aligned” which basically removes them from the normal text flow. Therefore the horizontal line only stretches to the last text block within the milestone. If you remove the “align left” style from those images the horizontal line will extend to the bottom of the image and you will have a more consistent look and feel :)

Cheers!
Kriesi

Hi!

Thats certainly a new one. Feel free to drop me a mail at (Email address hidden if logged out) with more details. Never thought about selling or external investors but I certainly would like to hear more about this :)

Cheers!
Kriesi

Hey Tom!

Der Inhalt der Nachricht wurde in den “Privaten” Bereich verschoben und ist somit nur noch für dich und Moderatoren sichtbar.
Da unsere Foren Accounts an das Themeforest System gekoppelt sind wäre die einzige Möglichkeit permanent mit anderem Namen zu posten einen neuen Account auf Themeforest zu machen und mit diesem ein Theme zu kaufen, was natürlich eher als unnötige finanzielle Ausgabe erscheint.

Was du natürlich auch machen kannst ist, den derzeitigen Account zu verwenden bis die Webseite steht und deinen Vorstellungen entspricht und danach die Löschung des Accounts beantragst. Das würde alle Fragen aus dem Forum entfernen und falls notwendig könntest du den Account zu späterem Zeitpunkt neu registrieren. Die alten Threads wären dann weg und es wäre auch keine Verbindung zur Agentur vorhanden.

Beste Grüße!
Kriesi

Hi!
please use this form to request a refund: https://themeforest.net/refund_requests/new – we can only accept the refund if its made with this form and right now I do not see the user name you mentioned :)

Regards,
Kriesi

Hey!

Although i was not able to reproduce any visual issues, we will change the HTML structure a little bit. There is actually no missing div, its just that the scope of the header element is too large. we will reduce it with the next update.

Regards,
Kriesi

PS @roeschke:
This is a maps default behaviour that we will not touch. You can now set your maps to lazy load, so they only get loaded when the user interacts with the map preview image.

Hey Guys!

I am having a hard time reproducing the issue. If anyone could grant me access to your wordpress installation and ftp server I can try to fix it there and then apply the change to an earlier than expected version 4.4.1.

Regards,
Kriesi

Hi!
Zuerst mal vielen Dank fürs fleißige verwenden von Enfold! :)
Zu deiner Frager: Das problem ist, dass wir zwar über das generelle item pricing entscheiden können, themeforest uns aber nicht die Möglichkeit bietet individuelle Rabatte zu gewähren. Da wir aber nur über Themeforest verkaufen dürfen, da wir eine Exklusiv Lizenz haben, ist es schwer bis unmöglich irgendwie individuelle discounts zu verteilen.

Allerdings glaube ich auch nicht dass du wirklich eine extended Licence erwerben solltest. Ich nehme an du möchtest enfold für eine Vielzahl an Kunden verwenden die alle eine eigene wordpress installation mit enfold laufen haben? dann brauchst du für jeden Kunden eine eigene Lizenz. Standard ist da natürlich völlig ausreichend.

Die Extended wäre nur dann zu verwenden wenn du oder einer dieser Kunden zB ein Blog netzwerk hostet und die kunden dieses Blog netzwerks Enfold als Theme verwenden können.

Eine Multi-User license wie du sie vermutlich im Sinn hast gibt es bei Themeforest (derzeit) leider nicht…

Best regards,
Kriesi

Hi!

Yes they are compliant since these are only links to an external page that do not transmit any data. If a user clicks on one of those he ends up on another site which is no longer your problem ;)

Cheers!
Kriesi

Hey!

We will add several GDPR related features with the Update to version 4.4. However, disabling Cookies is not one of them. After attending several Workshops and consulting a lawyer as well there are 2 reasons for that:

– Enfold cookies are no tracking cookies. they do not store any user data and are only used to set website behavior. (actually enfold does not really use cookies itself, apart from the breadcrumb navigation in conjunction with portfolio pages. we will disable setting this cookie is the breadcumb nav is disabled)
– Disabling cookies is, from what we have been told, a feature that should be mentioned in your data security policy but since the web browser has the capabilities to disable them there is no need for websites to implement that feature individually.

Please mind that this is what we have been told by people who are well versed in this subject, but its of course no legal advice. As you probably know a lot of the information that is out there is highly debated, and if it turns out that any of this is required we will change it.

Regards,
Kriesi

Hey!

The ip address is 85.13.149.161

Best regards,
Kriesi