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Viewing 30 posts - 29,431 through 29,460 (of 67,591 total)
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  • in reply to: Object Error on mobile with video slider #966285

    Hi,

    Thank you for the update.

    We need access to the theme files. Please enable the Appearance > Editor panel. Did you purge the cache and re-minify the scripts after adding the above fix?

    Best regards,
    Ismael

    in reply to: Mobile settings does not work #966284

    Hi,

    Thanks for the update. This is a css media query specifically created for iPhone 7 devices.

    @media only screen and (min-device-width : 414px)  and (max-device-width: 736px) {
    #top #wrap_all .avia-button {
        padding: 24px 32px 20px !important;
        font-size: 26px !important;
    }
    
    #top #wrap_all .flex_column {
        width: 100%;
        margin-bottom: 20px;
        clear: both;
    }
    }

    Adjust the avia-button style as needed. Don’t forget to remove the browser cache prior to checking the page.

    Best regards,
    Ismael

    in reply to: Move Date in post to top #966283

    Hi,

    Glad it worked. This css code should help you with that.

    .responsive #top .post-entry .post-meta-infos, .responsive #top .post-entry .blog-categories {
        float: left;
        width: auto;
        clear: none;
        top: -25px !important;
    }

    Best regards,
    Ismael

    Hi,

    Thanks for the update. It looks like a cache issue based on your description. Please disable the SG Optimizer, Autoptimize and WP-Optimize plugin temporarily then try to publish a new article. Ask your visitors if they can see the new article immediately.

    Best regards,
    Ismael

    Hi,

    this is what prevents the display of an image that replaces video on smartphones when using “Fullwidth Easy Slider” ok.

    No, the policy has nothing to do with that. I was referring to the recent video issues (video autoplay, mute, size etc) in general. The fallback image issue is an actual bug in the theme. We provided the fix here as previously suggested.

    // https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/#post-955294

    That fix is not included in the core yet so it’s not going to be included in the latest patch, unfortunately.

    Best regards,
    Ismael

    in reply to: loop an advanced layerslider #966279

    Hi,

    The “cycles” option is not going to work if there is only 1 slide in the slider. Please move the other image layers on a different slide. We added a dummy text layer to show you how the middle transition works. However, you’re not gonna need it in your slides because you’re not doing any complex transitions.

    Best regards,
    Ismael

    in reply to: Product reviews don't appear on site when using ALB #966278

    Hi,

    Thanks for the update. The login token has expired. A fix was included for the product reviews element on the latest version of the theme. I did notice that the site is running on version 4.4 so this should have fixed the issue. Please remove the browser cache and check the page again.

    Best regards,
    Ismael

    in reply to: API Eingabe für Google Map fehlt #966277

    Hi,

    Thanks for the update. The API key works. We created a test page here. ( see private field )

    Best regards,
    Ismael

    in reply to: Woocommerce Problem #966275

    Hi,

    The site is running on an old version of the theme, 3.8.2. Please update to version 4.4. You may need to do this manually.

    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold
    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/

    Best regards,
    Ismael

    in reply to: Pages showing as one long column of text on iPhone #966274

    Hi,

    Thanks for the update.

    This css code should help with the first issue. It’s going to adjust the columns’ default padding on mobile view.

    @media only screen and (max-width: 767px) {
    .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
        padding: 0 20px 0 20px !important;
    }
    }

    Regarding the “update issue”, these links might help.

    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-dashboard
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: Enfold 4.4 update – Blog layout become worse #966272

    Hi,


    @tlg1966
    : Is the language set to “German”? We just found out that the translations for the “Default (Business)” and “Modern (Business)” is the same. For now, please install the loco translate plugin, search for the blog styling strings or text and translate them accordingly.

    Best regards,
    Ismael

    in reply to: Form Using a Shortcode & Code Block Not Working #966270

    Hi,

    Thanks for the update.

    You should probably replace “header” with the “wp_redirect” function. According to the docs, the “header” function must be called before any actual output is sent.

    Best regards,
    Ismael

    in reply to: How is [av_privacy_video_embeds] suppsed to work? #966269

    Hey!

    Use the image element if you’d like to open videos inside a lightbox. You don’t have to add the iframe parameter. Manually embedding an iframe will not lazy load the video so it’s not recommended if you like your videos to be GDPR compliant. For the preview, try to use the video element’s fall back image.

    Best regards,
    Ismael

    in reply to: HTTP ERROR 500 after template update #966267

    Hey!

    Sige. Ayo ayo. :)

    Cheers!
    Ismael

    in reply to: HTTP ERROR 500 after template update #966040

    Hi Kuya Eric,

    Thank you for the update.

    What was the version of the theme before the update? Please provide the WP and FTP login details in the private field. We’d like to check it. Enable the error logs when you have the time. Paki butang lang ni sa wp-config.php file.

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( 'SCRIPT_DEBUG', true );
    

    // // https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG

    Best regards,
    Ismael

    in reply to: Grid shows white space. Javascript error? #966039

    Hi!

    Glad we could help and thanks for the offer. A quick review of the theme would be nice. :)

    // https://themeforest.net/downloads

    Best regards,
    Ismael

    in reply to: Enfold google maps widget saturation #965350

    Hi,

    Thanks for the update.

    I’m sorry. I forgot that you’re referring to the google map widget. Please copy the whole “avia_google_maps” widget class without the functions_exist check inside the child theme’s functions.php file. It’s inside the framework > php > class-framework-widgets.php file.

    Best regards,
    Ismael

    Hi,

    Thanks for the update. I can no longer see the unwanted spaces after adding this css code.

    .avia-layerslider {
        height: auto !important;
    }
    

    Please let us know if it’s the same on your end. Don’t forget to remove the browser cache.

    Best regards,
    Ismael

    in reply to: Settings in Styling Extra keep resetting #965296

    Hi,

    No problem. :D

    Nonetheless, yesterday after a few days of having no problems with this, suddenly all element-changes were not working anymore.

    Did you add some css modifications on the Quick CSS field? Please make sure that they’re closed properly. Check if there are missing semi colons or curly braces.

    Please open a new thread if you encounter an issue again. :)

    Best regards,
    Ismael

    in reply to: Below footer white space different on each page. #965291

    Hi,

    Thanks for the update.

    We’ve added this code on the Quick CSS field.

    html.html_header_sidebar #wrap_all {
        padding-bottom: 114px;
    }

    It will create more space at the bottom of the main container.

    Best regards,
    Ismael

    in reply to: Portfolio items return 404 for Feeds #965289

    Hi,

    You’re welcome. Please give us an update if anything comes up. :)

    Best regards,
    Ismael

    in reply to: don't show 'shop overview page' on the widget Area #965288

    Hi,

    Thanks for the update. Glad to hear that the widget works. :)

    I’m not really sure about the new issue. Did you open a ticket in W P M L forum? It is related to their plugin’s media translation so they will be able to help more.

    Best regards,
    Ismael

    in reply to: Grid shows white space. Javascript error? #965284

    Hi,

    Thanks for the update. We adjusted the script a bit. It works properly now. Please don’t forget to remove the browser cache prior to checking the page.

    // https://pastebin.com/uUjHQyEt

    Best regards,
    Ismael

    in reply to: Easy Slider producing [object object] on mobile #965275

    Hi,

    Thanks for the update. The user was not an admin. I would have edited the file right then and there if it was. Anyway, we purge the cache and reminify the css and js files. The fall back image works properly when I check. Please don’t forget to remove the browser history before checking the pages with the videos.

    Best regards,
    Ismael

    in reply to: Masonry gallery leaving a blank position #965272

    Hi,

    Thanks for the update. The masonry content of the third item blocks the last floating item. Please try to set a minimum height for the masonry content.

    .av-masonry-entry .av-inner-masonry-content {
        min-height: 88px;
    }

    Just add that code in the Quick CSS field. You may need to remove the browser prior to checking the page.

    Best regards,
    Ismael

    in reply to: Lightbox size on mobile #965270

    Hi,

    Thanks for the update. What is the actual model of the device? I can’t seem to find the images described in the screenshot. Please note the lightbox script relies on the height of the image because the whole image has to be visible inside the view port container. If you want to test it, just add this css code.

    img.mfp-img {
        max-height: 200vh !important;
    }

    The height of the image is going to be twice the height of the viewport. The width is already set to “auto” so it’s going to adjust accordingly.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.


    @HAJ-MBJ
    : You don’t need PHP modifications to accomplish that. Please try this css code instead.

    .avia_wpml_language_switch li .language_flag img {
        display: none;
    }
    
    .avia_wpml_language_switch li .language_code {
        display: block;
        text-transform: uppercase;
    }

    The language info are already included in the language container but they’re hidden by default.

    Best regards,
    Ismael

    in reply to: Avia not loading & Saving didn't work! message #965261

    Hi,

    Thanks for the update. The login credentials doesn’t work though. Please check it carefully and try to set the WP_MAX_MEMORY_LIMIT value to at least 256M.

    Best regards,
    Ismael

    in reply to: [NOT RESOLVED] Mediaelements from WP not loading #965258

    Hi,

    Awesome! Thanks for the update. Please feel free to open a new thread if you need anything else.

    Have a nice day! :)

    Best regards,
    Ismael

    in reply to: Line Break in Excerpt #965256

    Hi,

    Thanks for the update. How are the line breaks enabled? Which files did you modify? You may need to modify the archive.php file and set the “contents” parameter of the avia_post_slider object manually.

    $atts   = array(
                                    'type' => 'grid',
                                    'items' => get_option('posts_per_page'),
                                    'columns' => 3,
                                    'class' => 'avia-builder-el-no-sibling',
                                    'paginate' => 'yes',
                                    'use_main_query_pagination' => 'yes',
                                    'custom_query' => array( 'post__in'=>$post_ids, 'post_type'=>get_post_types() )
                                );
    
                                $blog = new avia_post_slider($atts);
    

    Best regards,
    Ismael

Viewing 30 posts - 29,431 through 29,460 (of 67,591 total)