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Viewing 30 posts - 29,401 through 29,430 (of 67,591 total)
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  • in reply to: Problems with fonts and images on internet explorer #967621

    Hi,

    We adjusted the heading fonts settings. It is set to “HelveticaNeue” even on IE.

    /*media all*/
    h1, h2, h3, h4, h5, h6, #top .title_container .main-title, tr.pricing-row td, #top .portfolio-title, .callout .content-area, .avia-big-box .avia-innerbox, .av-special-font, .av-current-sort-title, .html_elegant-blog #top .minor-meta, #av-burger-menu-ul li.helvetica_neue {
        font-family: "helvetica neue","HelveticaNeue","Helvetica Neue",Helvetica,Arial,sans-serif;
    }
    
    

    Best regards,
    Ismael

    Hi,

    Thanks for the update. I can’t reproduce the issue on my own installation. Did you add any custom modifications to the theme or external scripts? Please provide the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Contact form without reply-to #967614

    Hi,

    I’m sorry. I’m not sure what the issue is. The “reply-to” header is supposed to contain the email address, not the name.

    Best regards,
    Ismael

    in reply to: [WPML / WP All Import] Code Blocks Failing on Import #967610

    Hi,

    Thanks for the update. Please provide the WP and FTP details in the private field. We would like to check the dashboard. When did you create those pages?

    Best regards,
    Ismael

    in reply to: Fixing the checkout page on mobile #967609

    Hi,

    Thanks for the update. Please use this to add a border around the checkout review table.

    @media only screen and (max-width: 479px) {
    .responsive table.shop_table {
        display: block;
        border: 1px solid #e1e1e1;
    }
    }

    You may need to install the “Loco Translate” plugin in order to translate the “Shipping” text or string manually.

    Best regards,
    Ismael

    in reply to: WPML flags missing #967607

    Hi,

    I’m sorry for the late response. The login token has expired. Please create another and make the expiry longer.

    Best regards,
    Ismael

    in reply to: Color Section video playing audio #967605

    Hi,

    That’s odd. The url format should not have affected the audio. Anyway, I’m glad that it is muted now. Thanks for the update. :)

    Best regards,
    Ismael

    Hi,

    I can’t reproduce the issue on my end anymore. Please make sure that you’re not looking on a cached version of the page. Remove the browser history or purge the cache prior to checking the page.

    Best regards,
    Ismael

    in reply to: Enfold google maps widget saturation #967603

    Hi,

    Thanks for the update. Please provide the WP and FTP login details in the private field. We’d like to check it.

    Best regards,
    Ismael

    in reply to: Multiple Shop Theme Questions #967602

    Hi,

    2.) Sorry about that. Please use this css code to center align the price container.

    #top .price {
        display: block;
        float: none;
        margin: 0 auto;
    }

    4.) One workaround is to create a custom product page for every product category or archive pages. You have to do a 301 redirect manually though. Or replace the “tax-product_cat” selector with the term selector. Example.

    .term-refrigerators .page-thumb {
      display: block;
      -moz-box-sizing: border-box;
      box-sizing: border-box;
      background: url(https://notrealdomain2.com/newbanner.png) no-repeat;
      width: 180px; /* Width of new image */
      height: 236px; /* Height of new image */
      padding-left: 180px; /* Equal to width of new image */
    }

    Best regards,
    Ismael

    in reply to: Full screen slider is not responsive on iPad #967601

    Hi,

    Thanks for the info. What is the actual model of the iPad device? Is it retina? You may need to use larger images, twice that of the current image, because these devices have higher DPI. You can also try this css code to disable the “fixed” attachment property which is a known issue on iOS devices.

    @media 
    (-webkit-min-device-pixel-ratio: 2), 
    (min-resolution: 192dpi) { 
        .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li {
        background-attachment: scroll;
        }
    }
    
    @media only screen
    and (max-device-width : 1024px)  {
         .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li {
        background-attachment: scroll;
        }
    }
    

    The above css code may distort the image a bit.

    Best regards,
    Ismael

    Hi,

    My bad. The css declaration was invalid. The socket selector was incorrect. Please try it again.

    Best regards,
    Ismael

    Hi,

    I upload them and then they appear with the checked box and I click ‘insert into post’

    1.) Have you tried to edit the elements’ style in the theme’s Advanced Styling or General Styling panels? That is much more consistent than manually adding css modifications. Remove the previous css modifications manually then adjust the colors in the General Styling and Advanced Styling panel accordingly. If you’re not getting the styles that you need from those options then re-add the css modifications. Use this one for the button.

    #top a.sbi_load_btn, #top .sbi_follow_btn a {
        color: #ffffff !important;
    }

    2.) You can arrange the order of the images or html in the editor’s “Text” mode manually. Example.

    <a href="IMAGE 1 URL HERE"><img src="IMAGE 1 URL HERE" alt="" width="1500" height="430" class="alignnone size-featured wp-image-154" /></a>
    
    <a href="IMAGE 2 URL HERE"><img src="IMAGE 2 URL HERE" alt="" width="1500" height="430" class="alignnone size-featured wp-image-181" /></a>
    
    <a href="IMAGE 3 URL HERE"><img src="IMAGE 3 URL HERE" alt="" width="1500" height="430" class="alignnone size-featured wp-image-182" /></a>
    

    The above markup represents 3 images. I’m sure you’ll recognize the pattern once you edited it.

    Ismael

    in reply to: Mobile menu not working after the latest update #967590

    Hi,


    @a3ne
    : The site is set to have fixed layout. Please go to the Enfold > General Layout > Dimensions panel and enable the “Responsive Site” option.

    Best regards,
    Ismael

    in reply to: Where add javascript in Enfold? #966332

    Hi,

    According to the docs, you can change the threshold value globally.

    // increase the threshold to 250ms
    $.event.special.debouncedresize.threshold = 250;
    

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    1.) Glad this is fixed.

    2.) Set the menu to display as a burger icon initially (Enfold > Main Menu > Menu Items for Desktop) then use this css code to display the actual menu items.

    .html_burger_menu_active #header .avia-menu .menu-item {
        display: block;
    }

    You may need to apply a custom css class attribute to the items that you don’t want to display beside the burger menu icon.

    Best regards,
    Ismael

    Hi,

    I’m sorry for the confusion. This is an issue with the translation of the blog styling settings. There are actually 3 blog styling options but only 2 show in your installation. Please install the loco translate plugin then look for the “Default (Business)” and “Modern (Business)” strings and translate them accordingly. You should be able to select the correct blog styling after this. We have reported it to the development team.

    Best regards,
    Ismael

    in reply to: Enqueue jquery #966317

    Hi,

    Thanks for the update. The pages require a password. Please post it on the private field. The jQuery errors don’t seem to be related to the issue but I can’t be sure until I get the chance to check the pages.

    Best regards,
    Ismael

    Hi,

    Thank you for using Enfold.

    It’s probably a cache issue. Please purge the cache and re-minify the css and js files. You may want to disable the css and js compression in the Performance panel on both languages temporarily.

    Best regards,
    Ismael

    in reply to: Footer #966310

    Hi,

    Thanks for the update. Please provide the login details in the private field. We would like to check it.

    Best regards,
    Ismael

    in reply to: Any chance of a little help with code please! #966306

    Hi,

    Yes, please keep the rest of the css codes. They were added to enable the scroll to top button and change the font size on mobile view. However, you may no longer need this one.

    
    @media only screen and (max-width: 767px) {
    .flex_column { width: 100% !important; margin-left: 0; }}
    

    Best regards,
    Ismael

    Hi,

    Awesome! Please feel free to open a new thread if you need anything else. :)

    Best regards,
    Ismael

    in reply to: Background video #966300

    Hi,

    It’s the same section.php file, line 1049.

    'video_loop' => true,
    

    Best regards,
    Ismael

    in reply to: Settings in Styling Extra keep resetting #966297

    Hi,

    Alright. We’ll close the thread now. :)

    Best regards,
    Ismael

    in reply to: WPML problem #966295

    Hi,

    Thanks for the update. I can’t figure out the issue though. Have you tried to contact the W P M L team? They should be able to provide more info about this.

    Best regards,
    Ismael

    in reply to: Reordering Columns on Responsive Versions #966294

    Hi,

    Thank you for the update.

    Remove the previous css code and use this one instead.

    @media only screen and (max-width: 767px) {
    .responsive .home .content .entry-content-wrapper {
        padding: 0;
        display: flex !important;
    }
    
    .responsive .home .content .entry-content-wrapper .flex_column:nth-child(3) {
        order: 1;
    }
    }

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Adjust the bottom padding of the cookie consent checkbox like so.

    @media only screen and (max-width: 767px) {
    #commentform .comment-form-cookies-consent {
        padding-bottom: 50px;
    }
    }

    Best regards,
    Ismael

    in reply to: Background image problem on ipad #966292

    Hi,

    How does it look like on a 9.7 inches iPad? The script should have detected that device because it’s still an “iPad” regardless of the size. Are you sure that the page is not cached?

    Best regards,
    Ismael

    in reply to: Sticky header only on homepage #966287

    Hi,

    Thanks for the update. We added these css codes on the Quick CSS field.

    .home #header {
        position: fixed;
    }
    
    .home #main {
        padding-top: 180px;
    }

    Best regards,
    Ismael

    in reply to: Show buttons on the right side of full width slider #966286

    Hi,

    Thanks for the update.

    Did you check if the shortcodes are correct? The buttons won’t affect the title because they will be placed inside the caption container. Please provide another login token.

    Best regards,
    Ismael

Viewing 30 posts - 29,401 through 29,430 (of 67,591 total)